Mathew Rivera

Not a fan of the tactics they use to take advantage of customers. Telling me I need new brakes, tires, and filters for my car, when mechanics in family have confirmed that they are perfectly fine for now. customers. Telling me I need new brakes, tires, and filters for my car, when mechanics in family have confirmed that they are perfectly fine for now. The worst part is they are wanting to charge more than triple what it would be to do it myself. I paid for lifetime oil changes and that is the only reason that I use this shop. More

by MARISAP092801 Verified Customer Verified Customer

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They kept me up to date with direct videos of the potential defects found and the recommended services needed to keep my automobile running smoothly potential defects found and the recommended services needed to keep my automobile running smoothly More

by JOHNNATTRAS197 Verified Customer Verified Customer

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Check in and check out was quick, easy, and efficient. However, it seems to me that part of regularly scheduled maintenance would be to test the accessory battery. Days after I had a regular maintenanc However, it seems to me that part of regularly scheduled maintenance would be to test the accessory battery. Days after I had a regular maintenance performed, my accessory battery failed, rendering my car temporarily inoperable. The mechanic I used before I bought this Toyota would always check the battery. You should too! More

by PJRED Verified Customer Verified Customer

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My 4 Runner was in for a NYS inspection and was checked for other possible issues. Matthew was extremely helpful and kind. It was suggested that repair work is necessary that is part of the suspension.My o for other possible issues. Matthew was extremely helpful and kind. It was suggested that repair work is necessary that is part of the suspension.My only concern was that the video that was filmed was difficult to understand. Matthew was able to explain everything to me. I will be following up this repair in the next few weeks. More

by SOFTWINDS23 Verified Customer Verified Customer

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Customer service is excellent as soon as I drive inside the service center I am welcomed, and going inside to the Service Advisor, the same. the service center I am welcomed, and going inside to the Service Advisor, the same. More

by Kimverven Verified Customer Verified Customer

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Overall a great experience getting my car serviced at DCH toyota service center. Everyone I dealt with, from service writers to technician were pleasant and thorough. toyota service center. Everyone I dealt with, from service writers to technician were pleasant and thorough. More

by MARKAE16 Verified Customer Verified Customer

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Quite efficient. Staffs are friendly and professional. Too bad no complimentary car wash. All is well. Staffs are friendly and professional. Too bad no complimentary car wash. All is well. More

by ccwu Verified Customer Verified Customer

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Courteous, reliable, Hospitable. Reasonably priced as well. Can't say enough about this Dealer. Would recommend them in a heart beat. Thank you for your service. Reasonably priced as well. Can't say enough about this Dealer. Would recommend them in a heart beat. Thank you for your service. More

by bowen0217 Verified Customer Verified Customer

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I had the best experience of my car purchase life! Strongly recommend anyone go to dch! Mike was professional and he explained exactly how the car worked and what the dealership offered! Strongly recommend anyone go to dch! Mike was professional and he explained exactly how the car worked and what the dealership offered! More

by DIRIENZO.NICHOLAS Verified Customer Verified Customer

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All were attentive to my needs,answered my questions thoroughly. Appreciated the video very much. thoroughly. Appreciated the video very much. More

by JAMESOLEary Verified Customer Verified Customer

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