Mateen Sen
Mateen Sen at BMW of Orland Park

Mateen Sen

Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.5
38 Reviews
4.5

38 Reviews

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38 Reviews of Mateen Sen

July 06, 2025

Dealership Rating
Employee Rating

Had a great buying experience and my salesman, Mateen was great with following up with me to make sure everything was right. More

by STOP22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Boomsma

Jul 08, 2025

BMW of Orland Park responded

Congratulations on your new purchase! We are thrilled that Mateen and the team made your car-buying experience so positive. Thank you from everyone at BMW of Orland Park!

June 29, 2025

Dealership Rating
Employee Rating

Excellent. Kamal and Matel was great. Matt was very good too. Highly recommend dealership for my friends and other. More

by vikshivom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt McCormack, Kemal Sen

Jul 01, 2025

BMW of Orland Park responded

Thank you for the kind words! We're thrilled to hear Kamal, Mateen, and Matt provided you with excellent service. We truly appreciate your recommendation and look forward to welcoming your friends and family in the future! Best Wishes, BMW Of Orland Park

June 11, 2025

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Had a great experience working with Mateen! He helped me find the perfect car and made the entire process easy and enjoyable. He was friendly, knowledgeable, and genuinely cared about getting m More

by Leo Hoover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2025

BMW of Orland Park responded

Leo, we're delighted to hear that Mateen provided you with such a positive experience at BMW of Orland Park. Thank you for recommending him and sharing your feedback! Enjoy your new car!

June 08, 2025

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The interaction with the salesperson was beyond poor. He was pushy and dismissive. Kept questioning whether I was ready to deal today. I bought the car but wouldn’t trust the salesperson Mateen with anyt More

by Jshell35
Trade-in Experience
Recommend Dealer
No
Jun 09, 2025

BMW of Orland Park responded

Thank you for your honest feedback. We're truly sorry to hear about your experience with Mateen. That’s not the level of service we aim to provide, and we appreciate you bringing it to our attention. While we're glad you were able to find the right vehicle, we regret that your interaction didn't reflect the respectful and supportive experience you deserve. Your comments will be shared with our management team to ensure this is addressed appropriately. Thank you again for your business. Best Wishes, BMW Of Orland Park

June 06, 2025

Dealership Rating
Employee Rating

The sales team was able to meet my payment I was able to make to purchase a vehicle that I really wanted. More

by JACKSONBDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grant Wright

Jun 09, 2025

BMW of Orland Park responded

Thank you for your review! We're so glad to hear our sales team was able to work with you to make the vehicle you really wanted a reality. Congratulations on your purchase—we appreciate your business and look forward to serving you again in the future! Best Wishes, BMW Of Orland Park

May 21, 2025

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Employee Rating

Had a long wait for a new vehicle but Mateen kept me updated and delivered the exact X6 I wanted and promised to be there for any needs in the future. Great to do business with. More

by pjp2791
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 21, 2025

BMW of Orland Park responded

We're delighted to hear that Mateen kept you informed and delivered the exact X6 you wanted at BMW of Orland Park. Thank you for your patience and trust in us. We're here for any future needs!

May 04, 2025

Dealership Rating
Employee Rating

Very friendly service! The entire staff were there to help and answer questions/concerns, etc. Kemal Sen and Mateen Sen treated us like family! More

by lcar319
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kemal Sen

May 05, 2025

BMW of Orland Park responded

Thank you for sharing your experience with us! We're delighted to hear that our team made you feel like family at BMW of Orland Park. We appreciate your kind words and look forward to serving you again in the future!

April 22, 2025

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Employee Rating

Excellent Services and hospitality, I recommend this dealership for buying and services Thanks a lot More

by EYAD Izar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Snipe

Apr 23, 2025

BMW of Orland Park responded

Thank you for recommending BMW of Orland Park! We're delighted to hear that our services and hospitality met your expectations. We look forward to serving you again in the future!

April 20, 2025

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Employee Rating

I am so grateful to Mateen for working so hard to put me into my brand new beautiful vehicle. It was a difficult challenge but he never gave up on trying to make my dream vehicle happen. More

by darylzabel7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2025

BMW of Orland Park responded

Daryl, we're delighted to hear that Mateen went above and beyond to help you get your dream vehicle at BMW of Orland Park. Thank you for sharing your experience with us! Enjoy the ride!

April 08, 2025

Dealership Rating
Employee Rating

Great service with reasonable prices. Mateem and Sam were extremely accommodating to us. I will always recommend this place. More

by Olga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Prendergast, Cory Kazienko

Apr 09, 2025

BMW of Orland Park responded

Olga, we're delighted to hear that Mateem and Sam provided you with great service at BMW of Orland Park. Thank you for recommending us!

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