Born and raised in Houston, have 3 dogs, love helping people find the right car for their needs and the right deal. Workaholic!!
Read more339 Reviews
Write a ReviewDealership Experience
36 yrs, 4 mos
Industry Experience
40 yrs
339 Reviews of Mary Margaret McGowan
August 05, 2016
Outstanding customer service! Mary Margaret went above and beyond to make sure everything got taken care of. She was of great help in coordinating my trade-in car windshield repla Mary Margaret went above and beyond to make sure everything got taken care of. She was of great help in coordinating my trade-in car windshield replacement and did everything possible to make the sales process smooth. I will come back again. More
May 06, 2016
Nothing but professional Both the Sales Associate and the Sales Manager did a very quick, professional, and customer friendly job in completing the transaction in a seamless m Both the Sales Associate and the Sales Manager did a very quick, professional, and customer friendly job in completing the transaction in a seamless manner. This was my eighth purchase from Westside and it reminds me why I keep coming back. More
Other Employees Tagged: James Breaux
May 02, 2016
110,000 mile check up and maintenance My Lexus service has always been the best. I have owned a Lexus since Westside Lexus opened many years ago. They are the best and I have never been My Lexus service has always been the best. I have owned a Lexus since Westside Lexus opened many years ago. They are the best and I have never been disappointed or misled. More
Other Employees Tagged: Jacob Hershman
April 24, 2016
Great car buying experience! If you like great customer service coupled with a quality product then you will love Westside Lexus! Best car buying experience I have ever had in my If you like great customer service coupled with a quality product then you will love Westside Lexus! Best car buying experience I have ever had in my nearly 30 years of car buying. Every person I dealt with was kind, patient and listened to my concerns and needs. I highly recommend Westside Lexus for all your car buying and service needs. More
Other Employees Tagged: Paul Rockett, Jacob Hershman, Shannon George
March 27, 2016
First Lexus! Drove a Toyota Avalon for 16 years and finally decided it was time to upgrade my ride. MMM walked me through the process; I overlooked the redesigne Drove a Toyota Avalon for 16 years and finally decided it was time to upgrade my ride. MMM walked me through the process; I overlooked the redesigned ugly grill, and test drove an awesome 2016. Good price (adjusted to match another dealership) and great technology teaching session when the car came in. So far, so great - love my smooth, quiet, luxurious ride. More
Other Employees Tagged: Gary Bechtold, Caleb Vario
March 24, 2016
Always prompt and thorough Thank you for the excellence of your service, detail oriented approach, and promptness. I always appreciate Westside Lexus staff and systems. I like Thank you for the excellence of your service, detail oriented approach, and promptness. I always appreciate Westside Lexus staff and systems. I like seeing the same people each time. More
Other Employees Tagged: Chris Nemoto
March 19, 2016
Service help Was able to get me in the next day and replace my tire. Mary was helpful with the tire warranty information, The service center was very welcoming. Was able to get me in the next day and replace my tire. Mary was helpful with the tire warranty information, The service center was very welcoming. More
Other Employees Tagged: Laura Brown
December 26, 2015
Couldn't be happier This is the 5th RX350 I have bought from Westside Lexus, all from Mary Margaret Montgomery. I have been very pleased all 5 times. She and the dealer This is the 5th RX350 I have bought from Westside Lexus, all from Mary Margaret Montgomery. I have been very pleased all 5 times. She and the dealership go out of their way to be sure you are happy with your purchase. The education I got concerning all the technology in the car was extremely beneficial. I went back once with a question and learned how much more the car can do. I know I can continue to do this as many times as I want. Mary Margaret is always helpful. More
Other Employees Tagged: Gary Bechtold, Bobby Donaldson, Mary Margaret Montgomery, Stephania, Gary, and Bob
December 15, 2015
Lexus 2016 The Purchase Experience was professional and courteous. My desires in a new vehicle were properly noted and appropriate models - size, color, and cos The Purchase Experience was professional and courteous. My desires in a new vehicle were properly noted and appropriate models - size, color, and cost - were brought to my attention in a reasonable, personable manner - and helped me arrive at a decision to purchase the "right" 2016 Model for me. I m very satisfied with total Westside Lexus sales/purchase experience. More
Other Employees Tagged: Mary Margaret McGowen and assistant as well as delivery specialists.

