Mary Jo "MJ" Fuletti

Always a Pleasure working with Interstate Ford. Really the bes service department I have ever used. Really the bes service department I have ever used. More

by Esther Verified Customer Verified Customer

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Awesome service getting auto ready with oil change, rotation etc. thanks Mary Jo in the service area. rotation etc. thanks Mary Jo in the service area. More

by alantoria1 Verified Customer Verified Customer

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I own a 15 ford focus they have a issue with the transmission control module Ford has issued a extended warranty for these parts. Summer of 2023 100,000 miles on the car the tcm started acting up w transmission control module Ford has issued a extended warranty for these parts. Summer of 2023 100,000 miles on the car the tcm started acting up while my wife was driving, after digging through the trenches of the interwebs I found the tcm warranty and also found that there was none to be found dealerships had none parts warehouse had none. We parked the car for the summer but when winter came around and my motorcycle was not an option in Colorado winter. I found a video showing how to reset the transmission did so and drove the car for winter. Spring-Summer 24 hit the car did fine for a while temps got hotter and then the problem was back. I rode the bike for a while but knew I needed to get her car back in working order. I found the Tcm's had found there way back to the shelfs I called and spoke with Jerry in parts he said they had 20 of them. He then asked if I knew about the warranty and said he would have service to call me right back. MarryJo called within 5 minutes and had an appointment set for the car. I had to drop the car off a day earlier on Tuesday do to work. Wednesday MarryJo called said car was done tcm was bad warranty covered all. She then told me about a small leak in the coolant tank. I told her to have it replaced and I would wait. Thursday 4:35pm MarryJo called said car was done repairs been done. Friday I picked up the car brought it home wife drove it Friday through the weekend said it drove like it did when we first bought it. Monday came we had errands to run got home and I noticed a puddle in the driveway the coolant tank had blown a plug and leaked all the coolant. I called Tuesday being the dealership was closed when this happened MarryJo respond via text I told her the problem sent pictures and informed her we lived 75 miles away. She set an appointment with there mobile services. Israel from mobile service just left my house after fixing a very simple fix and filling the tank. Over all these guys have gone above and beyond Jerry having the part knowing the known issue passing me to MarryJo and Israel for driving 75 miles to replace a plug and top off the tank. More

by Rshanewilliams Verified Customer Verified Customer

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Great customer service. They are very efficient and do not keep you waiting too long. They are very efficient and do not keep you waiting too long. More

by USMTSCHILLING Verified Customer Verified Customer

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The parts department and service center depaetment are fast, reliable and kind. I appreciated how quickly they got me in and out for service and how quickly I got the part I ordered. fast, reliable and kind. I appreciated how quickly they got me in and out for service and how quickly I got the part I ordered. More

by genamg007 Verified Customer Verified Customer

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The service was great. Everything went smoothly and quickly as I waited for my vehicle to be finished. I do think your prices for an oil change and tire rotation have go Everything went smoothly and quickly as I waited for my vehicle to be finished. I do think your prices for an oil change and tire rotation have gotten excessively high. More

by KELLY Verified Customer Verified Customer

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Prompt service and friendly experience. Recent purchase of new Maverick and this visit was first oil change and tire rotation. Recent purchase of new Maverick and this visit was first oil change and tire rotation. More

by sniperz233 Verified Customer Verified Customer

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Mary Jo is awesome ! Fixed my truck in a very timely manner. Thank you so much! Fixed my truck in a very timely manner. Thank you so much! More

by jimmiest72 Verified Customer Verified Customer

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Quick service! Got an oil change and they got me in right away. Notified me on vehicle health. Got an oil change and they got me in right away. Notified me on vehicle health. More

by Teacher2028 Verified Customer Verified Customer

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great people always friendly prompt service mary jo was great to work with always a smile on her face. great to work with always a smile on her face. More

by bl21jk1952 Verified Customer Verified Customer

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