Mary Beth Payne | Page 5

Fixed a bad situation Bob Morissette is awesome! I bought a new car from him 3 years ago and had it in for service six times over a three month period. We just couldn't s Bob Morissette is awesome! I bought a new car from him 3 years ago and had it in for service six times over a three month period. We just couldn't seem to get it fixed. I went to see Bob and he was the first person who truly understood my frustration and feeling of being unsafe in the car. He went above and beyond to rectify the situation. He found a used vehicle that I liked. It was covered in snow, subzero temps and windy but he and Roger dug it out for the test drive. Within 2 hours, the purchase was complete. Even when I picked the car up two days later, Bob made sure I was taken care of. He exceeded my expectations given the situation and restored my faith in Ford Of Londonderry! More

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