Martin Gero

Great price on vehicle. Finance department did an excellent job finding goood rates and had excellent follow up. Finance department did an excellent job finding goood rates and had excellent follow up. More

by JAYNUCH Verified Customer Verified Customer

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Not only was our experience smooth but it was hassle free. From the salesman to the finance manager to the delivery of my new truck everything was great! free. From the salesman to the finance manager to the delivery of my new truck everything was great! More

by ADAM.C Verified Customer Verified Customer

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Easy to work with on all fronts. The actual dealership is very nice as well. The actual dealership is very nice as well. More

by zpowers87 Verified Customer Verified Customer

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Incredible dealership! From entering into the showroom, very personable staff, the salesman, Michael (manager), Azaam in finance, Kevin was amazing in delivering, the detai From entering into the showroom, very personable staff, the salesman, Michael (manager), Azaam in finance, Kevin was amazing in delivering, the detail people did a wonderful job. I would give this dealership an 11. More

by romanee100 Verified Customer Verified Customer

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Had done the same survey about a week ago & submitted it. ...Great all around experience from sales. finance & delivery...Will recommend Jerry Ulm to people we know that are interested in a dodge or Jeep...Th ...Great all around experience from sales. finance & delivery...Will recommend Jerry Ulm to people we know that are interested in a dodge or Jeep...Thanks Again... More

by WENDYAWILLIAMS444 Verified Customer Verified Customer

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Great Experience Start to Finish. ...From David Keddie & Martin on the Sales End...& Joe on the F &I Side....Got a call from Noel Alanador after I had sent in the Stellantis Survey ... ...From David Keddie & Martin on the Sales End...& Joe on the F &I Side....Got a call from Noel Alanador after I had sent in the Stellantis Survey ...So Glad he did...There was a issue on the delivery process features...I thought this question was directed to corporate not David ( He did a wonderful delivery...at least 30 minutes acclimating Wendy & I to the Jeep)....This was no reflection on David at all...My point was when I was at Mercedes Benz in Tampa we hired delivery coordinators to make the customer comfortable w/ all the Technology in the vehicle...Noel asked me to re-do the survey which I did....Again Thanks Again for a Wonderful Experience...."We Love the Jeep" More

by WENDYAWILLIAMS444 Verified Customer Verified Customer

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appreciate everyone working hard on getting me into a new vehicle was a long process and alot of patience on both sides thank you guys for everything vehicle was a long process and alot of patience on both sides thank you guys for everything More

by adam Verified Customer Verified Customer

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I had a lease deal in place online only to find out after running my hard credit online and while in route to sign and pickup vehicle due to tax/title not being included in price that was 100% discussed in m running my hard credit online and while in route to sign and pickup vehicle due to tax/title not being included in price that was 100% discussed in my agreement with Martin Gero, was going to jump $100 per month and unable to eat $5,000. Absolutely false as taxes on a 39 month lease would not add $5,000. I still can’t understand how he would say this and tell me “haven’t you made mistakes before” as only explanation as to this ridiculous increase after we had landed at the agreed upon price. That’s not ethical business as I’m driving in to pick up my vehicle and get this dreaded phone call on the bad news. The math was never explained how my payment would jump up from $613 to $720 a month when sales tax being left out Enough of the bad. I would have rated this a zero if not for the sales manager helping to save the deal despite me paying an additional payment up front but keeping the prior agreed upon monthly payment the same. This is my third lease at Jerry Ulm with another expiring in a few months and not what I came to expect or feeling confident about in the months to come. The fact the sales manager worked it out restored my trust but not without going from a great experience to horrible in a matter of surprise phone call. Alex Greer was professional, calm and efficient and I really appreciated him once the deal was saved. More

by kevinmoffatt1 Verified Customer Verified Customer

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Every associate was friendly, helpful, and knowledgeable. Buying a vehicle at this dealership was easy and efficient!! Buying a vehicle at this dealership was easy and efficient!! More

by KIMBERLY.BUTLER240 Verified Customer Verified Customer

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Great service and excellent customer care. Thank you for a very good experience in buying our new car. Thank you for a very good experience in buying our new car. More

by djmaroo Verified Customer Verified Customer

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