Martin Arellano
Martin Arellano at Tri State Nissan

Martin Arellano

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.9
65 Reviews
4.9

65 Reviews

Write a Review

65 Reviews of Martin Arellano

November 07, 2024

Dealership Rating
Employee Rating

Very informative and got the parts the tires that I wanted. Did not try to sell anything additional. Gave me the information on any upcoming services but no pressure. More

by colemans
Recommend Dealer
Yes

Other Employees Tagged: Josh Stogdale

Nov 08, 2024

Tri State Nissan responded

Thank you so much for sharing your experience with us! We're thrilled to hear that our service team at Tri-State Nissan provided you with the tires and parts you needed without any pressure to purchase additional items. It’s great to know that Martin Arellano and Josh Stogdale kept you informed about future services while respecting your preferences. We truly value your feedback and are glad that you found the experience informative and straightforward. Thank you once again for choosing Tri-State Nissan in Winchester, VA. We look forward to assisting you with any of your automotive needs in the future!

September 23, 2024

Dealership Rating
Employee Rating

Martin recommended additional services to be performed at this service visit and explaining the recommendations. Work was performed within scheduled time. Happy with the performance of the service team. More

by LORE21VIRGINIA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Tri State Nissan responded

Thank you so much for sharing your experience! We're absolutely thrilled that Martin went above and beyond to recommend additional services and thoroughly explain everything. It's wonderful to hear that everything was completed on time and that you're so happy with the service team's work! We truly appreciate your trust in Tri-State Nissan and can't wait to welcome you back for more exceptional service in the future!

September 04, 2024

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Tri-State Nissan is very professional courteous and caring they get the job done quickly I will return for good service More

by joesdarlene.lacey
Service Price Transparency
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Recommend Dealer
Yes
Sep 04, 2024

Tri State Nissan responded

Thank you so much for your kind words! We're delighted to hear that you found our team at Tri-State Nissan to be professional, courteous, and caring. It’s great to know that we could provide you with quick and efficient service. We truly appreciate your trust in us and look forward to welcoming you back for more great service in the future. Thanks again!

August 23, 2024

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All the service people at Tri-State are very helpful and knowledgeable. The service was fast and completed as promised. More

by rwalty
Service Price Transparency
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Josh Stogdale

Aug 28, 2024

Tri State Nissan responded

Thank you so much for your fantastic review! We're delighted to hear that our team at Tri-State Nissan was helpful and knowledgeable, and that your service was completed as promised. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We appreciate your kind words and thank you again for choosing us. If you need any further assistance, please don't hesitate to reach out. We're here to help!

August 16, 2024

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I took my car in and they had it diagnosed in a reasonable time frame. They ordered my parts and called me back to bring it in and get fixed. They fixed it and it is riding smoothly. I would recomm More

by holloman9
Service Price Transparency
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Recommend Dealer
Yes
Aug 23, 2024

Tri State Nissan responded

Thank you so much for your fantastic review! We’re thrilled to hear that your car was diagnosed and repaired smoothly and efficiently. It’s great to know that Martin’s pleasant demeanor and expertise made your experience even better. We truly appreciate your recommendation and your trust in us. If you or your friends and family need any more assistance in the future, don’t hesitate to reach out. Thanks again for choosing Tri-State Nissan and for your kind words about Martin!

July 22, 2024

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Nice service, very accommodating, and knowledgeable. Reprogrammed key fobs. Quick and efficient appreciated the work. More

by crystal_robinson2004
Service Price Transparency
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Recommend Dealer
Yes
Jul 23, 2024

Tri State Nissan responded

Thank you for your five-star rating! I'm happy we got those fobs reprogrammed for ya, and that you found our work absolutely excellent! We're crystal clear about our transparency, and we want you to have the best service possible. Have an amazing day, and we'll see you soon.

June 05, 2024

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The service department is amazing. They are the reason I am a longtime repeat customer. More

by TAMARASTANSBERRY
Service Price Transparency
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Recommend Dealer
Yes
Jun 05, 2024

Tri State Nissan responded

Thank you for your awesome review! I'm so excited that everything went smoothly for you! I'm looking forward to the repeat visits up ahead! Have a marvelous day!

May 19, 2024

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We always recommend tristate nissan to people looking for new or used cars and trucks. More

by dcongo
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2024

Tri State Nissan responded

Thank you the glowing review and the recommendation! We're so happy to be here for your needs. And we can't wait to help your recomendees as well!

April 19, 2024

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Tri State Nissan always gives me top notch service. They are my preferred dealer and I am always satisfied with my service there More

by MNSULLIVAN1975
Service Price Transparency
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Recommend Dealer
Yes
Apr 19, 2024

Tri State Nissan responded

We're so glad to be your preferred dealer, and we appreciate your loyalty! Thank you for choosing Tri-State Nissan for your automotive needs. We're here whenever you need us!

April 17, 2024

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Everyone was cordial and professional. The environment was clean. The car was serviced promptly and professional. More

by harperpe
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2024

Tri State Nissan responded

Harper, thank you for sharing your positive experience with us! We're thrilled to hear that our team provided you with cordial and professional service in a clean environment. Prompt and professional car service is what we strive for, and we're glad we could meet your expectations. Your satisfaction is important to us, and we appreciate your feedback!

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