Martin Arellano
Martin Arellano at Tri State Nissan

Martin Arellano

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.9
70 Reviews
4.9

70 Reviews

Write a Review

70 Reviews of Martin Arellano

February 04, 2025

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Dealership service department was very helpful. Area was clean and well organized. All staff was friendly and attentive to my questions. More

by rebert2
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Recommend Dealer
Yes

February 03, 2025

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The service center was very polite and efficiently completed the work while I waited in the dealership lobby area. More

by jebs
Recommend Dealer
Yes

January 23, 2025

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Most times it takes forever, but this time was quick. Thanks for the faster service. More

by squirt004
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Recommend Dealer
Yes
Jan 26, 2025

Tri State Nissan responded

Thank you for taking the time to leave a review! We truly appreciate your feedback, and we're happy to hear that your most recent visit was quicker than usual. We're always working to improve our service speed and efficiency, and it's great to know we met your expectations this time. We'll continue to work hard to make every visit as smooth and quick as possible. Thank you for choosing Tri-State Nissan!

January 16, 2025

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Everything was on time and all set and issue was diagnosed and resolved on spot that’s awesome. Highly recommend Tri-State Nissan Winchester. More

by munazafq
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Recommend Dealer
Yes
Jan 23, 2025

Tri State Nissan responded

Thank you so much for your wonderful review! We're absolutely thrilled to hear that your experience at Tri-State Nissan in Winchester was so seamless and efficient. It’s fantastic to know that the issue was diagnosed and resolved on the spot! Our team—Kevin, Todd, Martin, Bob, Josh, and Skylar—will be excited to hear your kind words. We are truly committed to providing top-notch service and exceeding expectations, and your feedback is a true reflection of that. Thank you again for recommending us, and we look forward to serving you in the future!

December 24, 2024

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excellent staff, very helpful and friendly and fast service very affordable rates and services. Thank you More

by mdes45
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Recommend Dealer
Yes
Jan 01, 2025

Tri State Nissan responded

Thank you for your wonderful review! We're so glad to hear that you had an excellent experience with our team at Tri-State Nissan. It’s great to know that our staff, including Kevin, Todd, Martin, Bob, Josh, and Skylar, provided you with helpful, friendly, and efficient service. We always strive to make our services both fast and affordable, and your positive feedback motivates us to keep exceeding your expectations. Thank you for choosing us, and we look forward to assisting you again in the future!

November 07, 2024

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Very informative and got the parts the tires that I wanted. Did not try to sell anything additional. Gave me the information on any upcoming services but no pressure. More

by colemans
Recommend Dealer
Yes

Other Employees Tagged: Josh Stogdale

Nov 08, 2024

Tri State Nissan responded

Thank you so much for sharing your experience with us! We're thrilled to hear that our service team at Tri-State Nissan provided you with the tires and parts you needed without any pressure to purchase additional items. It’s great to know that Martin Arellano and Josh Stogdale kept you informed about future services while respecting your preferences. We truly value your feedback and are glad that you found the experience informative and straightforward. Thank you once again for choosing Tri-State Nissan in Winchester, VA. We look forward to assisting you with any of your automotive needs in the future!

September 23, 2024

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Martin recommended additional services to be performed at this service visit and explaining the recommendations. Work was performed within scheduled time. Happy with the performance of the service team. More

by LORE21VIRGINIA
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Recommend Dealer
Yes
Sep 23, 2024

Tri State Nissan responded

Thank you so much for sharing your experience! We're absolutely thrilled that Martin went above and beyond to recommend additional services and thoroughly explain everything. It's wonderful to hear that everything was completed on time and that you're so happy with the service team's work! We truly appreciate your trust in Tri-State Nissan and can't wait to welcome you back for more exceptional service in the future!

September 04, 2024

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Tri-State Nissan is very professional courteous and caring they get the job done quickly I will return for good service More

by joesdarlene.lacey
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Recommend Dealer
Yes
Sep 04, 2024

Tri State Nissan responded

Thank you so much for your kind words! We're delighted to hear that you found our team at Tri-State Nissan to be professional, courteous, and caring. It’s great to know that we could provide you with quick and efficient service. We truly appreciate your trust in us and look forward to welcoming you back for more great service in the future. Thanks again!

August 23, 2024

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All the service people at Tri-State are very helpful and knowledgeable. The service was fast and completed as promised. More

by rwalty
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Josh Stogdale

Aug 28, 2024

Tri State Nissan responded

Thank you so much for your fantastic review! We're delighted to hear that our team at Tri-State Nissan was helpful and knowledgeable, and that your service was completed as promised. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We appreciate your kind words and thank you again for choosing us. If you need any further assistance, please don't hesitate to reach out. We're here to help!

August 16, 2024

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I took my car in and they had it diagnosed in a reasonable time frame. They ordered my parts and called me back to bring it in and get fixed. They fixed it and it is riding smoothly. I would recomm More

by holloman9
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Recommend Dealer
Yes
Aug 23, 2024

Tri State Nissan responded

Thank you so much for your fantastic review! We’re thrilled to hear that your car was diagnosed and repaired smoothly and efficiently. It’s great to know that Martin’s pleasant demeanor and expertise made your experience even better. We truly appreciate your recommendation and your trust in us. If you or your friends and family need any more assistance in the future, don’t hesitate to reach out. Thanks again for choosing Tri-State Nissan and for your kind words about Martin!

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