Marque Hoenig
Marque Hoenig at Herb Chambers Toyota of Auburn

Marque Hoenig | Page 3

Sales and Leasing Consultant

Herb Chambers Toyota of Auburn

809 Washington St, Rte. 20
Auburn, MA 01501

5.0
185 Reviews
5.0

185 Reviews

Write a Review

185 Reviews of Marque Hoenig

August 07, 2024

Dealership Rating
Employee Rating

Asked was very professional and very polite to work with I would highly recommend askend More

by Kesiseidolli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dhimitri Lako, Alex Montes , Askend Dervishi, Kristos Hajdari, Mikel Kota, Andi Xhacka

Aug 09, 2024

Herb Chambers Toyota of Auburn responded

Thank you for the review! We're so glad you enjoyed working with Askend and we hope you won't hesitate to reach out if our Herb Chambers Toyota of Auburn team can be of service again in the future!

July 24, 2024

Dealership Rating
Employee Rating

They try hard to work with their customers. I bought out my lease and they will handle everything so I don't have to park my car. Need to have more transparency on the financial side (Toyota F More

by ecosta921
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Cardile

Jul 24, 2024

Herb Chambers Toyota of Auburn responded

Thanks for your feedback! We're glad to hear that our team at Herb Chambers Toyota of Auburn was helpful with your lease buyout. We'll take note of your comments about financial transparency and strive to improve in this area moving forward.

April 27, 2024

Dealership Rating
Employee Rating

I have always experienced outstanding customer service at this dealership. I have purchased 2 cars from them and both experiences were top notch!! When I had an issue with my vehicle, the used car sales mana More

by CH-Ram1500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Moran, Alyssa Moran , John Barron, Nikki Pray

Apr 29, 2024

Herb Chambers Toyota of Auburn responded

We're so glad to know that you've had consistently great experiences with us at Herb Chambers Toyota of Auburn. It's our priority to ensure your satisfaction and we're happy the team could assist during a difficult situation. Thanks for choosing us, not once but twice!

April 25, 2024

Dealership Rating
Employee Rating

It’s everybody’s car dealership. The people there treat customers with respect and care. More

by nwankwojude1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2024

Herb Chambers Toyota of Auburn responded

Thank you for sharing your 5-star review! We look forward to seeing you next time at Herb Chambers Toyota of Auburn!

April 18, 2024

Dealership Rating
Employee Rating

Top notch service! ! Marque, sales, was extremely helpful and knowledgeable. Zero pressure sales and quick service. I wasn’t tied up for hrs. More

by Pjatwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bortolussi, Andi Xhacka

Apr 19, 2024

Herb Chambers Toyota of Auburn responded

Pjatwell, we're delighted to know Marque provided you with top-notch service at Herb Chambers Toyota of Auburn. We appreciate your feedback and look forward to assisting you in the future!

April 10, 2024

Dealership Rating
Employee Rating

I have owned seven Toyotas, and this was the worst experience of my life. They transferred my plates onto a new car while I was still driving the old car I was left with no insurance and no registrat More

by ddfryett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Monish Naicker, Dan the Manager

Apr 22, 2024

Herb Chambers Toyota of Auburn responded

Reading this review is disappointing because we regret knowing that you feel let down by our team. We attempted to deliver your registered and insured vehicle to your home. We understand that you simultaneously made an inquiry on a potential overpayment made on out-of-state registration on your trade vehicle and wished to retain that vehicle until that was confirmed. This inevitably led to the unforeseen delay that followed. We tried to mitigate any potential lost time by assuring you a refund would be issued if an overage was confirmed. We hope you will offer us the chance to rebuild your trust with us, as we value the feedback and remain ready to assist in the future. Sincerely, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

Apr 26, 2024

ddfryett responded

Your dealership left me without insurance or registration without informing me while I was driving the vehicle

March 24, 2024

Dealership Rating
Employee Rating

This is the second new Toyota I have leased from Herb Chambers Toyota of Auburn MA. In both cases the dealership had to go out and locate my desired vehicle, and Marque Hoenig found what we were looking More

by Clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dhimitri Lako, Alyssa Moran

Mar 26, 2024

Herb Chambers Toyota of Auburn responded

Clark, it's great to know that Marque and our team at Herb Chambers Toyota of Auburn could help you find the perfect vehicle not once but twice! We appreciate your loyalty and look forward to assisting with your future leases or purchases. Safe travels in your new Toyota!

March 14, 2024

Dealership Rating
Employee Rating

Had a great experience at Herb Chambers of Toyota Auburn, Marque their sales associate was knowledgeable and extremely helpful throughout the entire experience! Would highly recommend anyone looking for a ne More

by jpa042292
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monish Naicker

Mar 18, 2024

Herb Chambers Toyota of Auburn responded

Hi! We're so glad to know that you had a great experience with Marque and our team at Herb Chambers Toyota of Auburn! We appreciate your recommendation. Enjoy your ride!

January 12, 2024

Dealership Rating
Employee Rating

Easiest car purchase I've ever made. Marque was very helpful and accommodating and kept me informed every step of the way while my RAV4 was being built, as he said he would. More

by DWoodacre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2024

Herb Chambers Toyota of Auburn responded

Hi D Woodacre! We're delighted to know that your car-buying experience was a breeze with Marque at Herb Chambers Toyota of Auburn. Enjoy your Toyota RAV4 and thank you for the positive feedback!

December 12, 2023

Dealership Rating
Employee Rating

Was looking for a 2023 Tacoma and they were able to locate and get one in a tight market More

by Azalps
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 13, 2023

Herb Chambers Toyota of Auburn responded

Thank you for your confidence in Herb Chambers Toyota of Auburn, and for your business. We are grateful to have you as a customer!

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