Marlex Rodriguez

Spectacular service. Tony and Jody are fantastic. Took care of all my service needs. In and out in less than an hour Tony and Jody are fantastic. Took care of all my service needs. In and out in less than an hour More

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Mr marlex was great got me in and out in time need more like him nice guy . like him nice guy . More

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The dealership was professional and worked wirh my extended warranty. Received free ride to and from my home. extended warranty. Received free ride to and from my home. More

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A very friendly and helpful staff. Thanks again Markex for getting my car back on the road. Thanks again Markex for getting my car back on the road. More

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Mike Rodriguez, you were extremely rude to my mother this morning. You had a very nasty attitude. If you all did not have the vehicle that you advertised, you cannot be rude to the customer. My mother came morning. You had a very nasty attitude. If you all did not have the vehicle that you advertised, you cannot be rude to the customer. My mother came to your lot due to what was advertised on your site. For you to walk away and not say a word, was very immature. While I get your “manager” was busy, customer services goes far. Be mindful that you are in sales, you depend on a check from customers, your commission is linked to your sales but xxxx poor customer service to an older woman is pitiful by you. I am disappointed and disgusted by your service. I will also be sending an email to your cooperate so that they can further assist. More

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If I could rate them zero stars I would! Horrible experience with this whole place. The call center, customer service. Especially LOU GUTIERREZ, service manager. Do not get your vehicle serviced here experience with this whole place. The call center, customer service. Especially LOU GUTIERREZ, service manager. Do not get your vehicle serviced here! More

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Don’t deal with these clowns! They don’t hold up their end of deals. Treat their customers like xxxx! Everything is overpriced Never Buy!!!!!!! end of deals. Treat their customers like xxxx! Everything is overpriced Never Buy!!!!!!! More

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Shortest time ever I was very impressed how quickly my car/repair/oil change was completed in record time. Such a huge improvement from my last experience in December. I was very impressed how quickly my car/repair/oil change was completed in record time. Such a huge improvement from my last experience in December. Everyone gets an A+ rating. More

by Beverly Verified Customer Verified Customer

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Horrible customer service! The worst customer service and no help the main focus was what I need to pay for a leak on a 2yr old new car. The worst customer service and no help the main focus was what I need to pay for a leak on a 2yr old new car. More

by Mz. Green Verified Customer Verified Customer

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Courteous and professional I have never had any problems with the service department at Castle Chevrolet The last two times I had the pleasure of being served by Marlex who is e I have never had any problems with the service department at Castle Chevrolet The last two times I had the pleasure of being served by Marlex who is extremely pleasant and polite. He is very patient and goes above and beyond the call of duty to make sure that you are getting the best price possible. More

by TONY.BROWN Verified Customer Verified Customer

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