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Marlena Anzalone

Overview Reviews (159) Inventory (121)

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Marlena Anzalone

Marlena Anzalone | Page 16

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9

159 Reviews

Overview Reviews (159) Inventory (121)

4.9

159 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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159 Reviews of Marlena Anzalone

March 26, 2024

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Employee Rating

Every thing was done fast and efficiently, we were informed of every single aspect to make a decision informed of every single aspect to make a decision More

by ILEANALICONA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

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Mar 26, 2024 -

Executive Volkswagen responded

Ileana, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

March 22, 2024

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Employee Rating

I have had issues with this car since I bought it from Carmax in August. Skip has been honest, straightforward, and helpful every time. Carmax in August. Skip has been honest, straightforward, and helpful every time. More

by miccicheb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

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Mar 24, 2024 -

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 20, 2024

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Employee Rating

There shouldn’t be a word count. But this was a seamless transition to get my car service and charger port swapped out But this was a seamless transition to get my car service and charger port swapped out More

by SHALONDAWILLOCKS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

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Mar 21, 2024 -

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 20, 2024

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Employee Rating

Eleanor was great to work with! she knew what she was talking about regarding the cars and financing and seems very honest, down to earth and personable. she knew what she was talking about regarding the cars and financing and seems very honest, down to earth and personable. More

by KraigB555

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eleanor DuPaul, Chris Bonilla, Skip Scanlon

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Mar 21, 2024 -

Executive Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Executive Volkswagen!

March 20, 2024

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Employee Rating

Workers are excellent doing their jobs well for the company and Costomers..Keep up the good work company and Costomers..Keep up the good work More

by WINSOMEWALLACE73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon , Anthony Woods

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Mar 21, 2024 -

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 20, 2024

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Employee Rating

Marlena was so great to work with, very communicative, friendly, and knowledgable- would 100% return to work with her again! friendly, and knowledgable- would 100% return to work with her again! More

by ERINDAVIDOWICZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 21, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 19, 2024

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Employee Rating

Always treat you fair. Great facility. I have my last 4 VW Jetta serviced here. 600k miles Great facility. I have my last 4 VW Jetta serviced here. 600k miles More

by AL-HANSEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

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Mar 20, 2024 -

Executive Volkswagen responded

Al-Hansen, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

March 14, 2024

Dealership Rating

Employee Rating

Everything went smoothly. All issues were addressed and resolved. Marlena was very helpful and communicated well. All issues were addressed and resolved. Marlena was very helpful and communicated well. More

by wendy.decter

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 15, 2024 -

Executive Volkswagen responded

We are very happy to hear that Marlena and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 13, 2024

Dealership Rating

Employee Rating

Representative was helpful and efficient. Dropped my car off for service and was kept up to date on the progress via phone calls. Had my car back in a few hours, running great. Dropped my car off for service and was kept up to date on the progress via phone calls. Had my car back in a few hours, running great. More

by BENBONESSI

Verified Customer

Recommend Dealer

Yes

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Mar 13, 2024 -

Executive Volkswagen responded

Ben, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

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