Marlena Anzalone
Marlena Anzalone at Executive Volkswagen

Marlena Anzalone

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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5.0
97 Reviews
5.0

97 Reviews

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97 Reviews of Marlena Anzalone

July 04, 2025

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Three points: Very good service, friendly staff, and good location. The service that I received was top notch. Every interaction was punctal and professional demonstrating commitment to customer satisfaction More

by alex.pellegrineschi
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Jul 04, 2025

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. The Executive Way, transparent pricing, promise to go above and beyond

July 04, 2025

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Service representative is very helpful. My part is on backorder so they even tried to find an aftermarket motor to solve that problem. Unfortunately, neither them or I could do that. More

by GSINCAVAGE
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Recommend Dealer
Yes

June 23, 2025

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The purchasing experience was very good. After driving the car though it has a loud noise from the engine after it warms up. Especially noticable on the highway. It is also a bit sluggish w More

by schrogo2
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Jun 23, 2025

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. The Executive Way, transparent pricing, promise to go above and beyond

June 20, 2025

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I get wonderful, personal service from Skip and all the employees at Executive V W. They always treat me as a friend and take fantastic care of my car. I will certainly return to this dealership. More

by queen1957br
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Jun 20, 2025

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Executive Way, transparent pricing, promise to go above and beyond

June 18, 2025

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Marlena went out of her way to get me in for service the day I called. It was an urgent situation because I need to drive my car to New Hampshire for a funeral the next day. She made a very stressful situat More

by bonnieg4tlc
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jun 18, 2025

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come! The Executive Way, transparent pricing, promise to go above and beyond

June 14, 2025

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Marlena was awesome! So professional and friendly, she made me feel like family. She took care of my issue so quickly. I've never gotten out there in the past so quickly! More

by Robertaschwartz
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

June 14, 2025

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Marlena truly is one of a kind. She deserves all the stars and more a review can give. She went above and beyond to help us. More

by Tams
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Recommend Dealer
Yes

June 12, 2025

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Marlena is exceptionally knowledgeable, highly professional with a warm and friendly demeanor.. At a 7:30 AM drop off, a welcoming attitude! More

by MSTJANES151
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

June 12, 2025

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Employee Rating

I was grateful for the clear explanations about the work done and for the helpful projections for future work on my car. More

by AUGUST_FLY
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Recommend Dealer
Yes

June 11, 2025

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Employee Rating

Dealership has been great. Everytime I have a problem with my car they fix it. I have an appointment next Monday to fix the check engine problem, to change a part and hope that More

by mad.five
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Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

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