Mark Valerio
Mark Valerio at Executive Chevrolet
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Mark Valerio

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.9
664 Reviews

Industry Experience

10 yrs, 8 mos

4.9

664 Reviews

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664 Reviews of Mark Valerio

February 01, 2025

Dealership Rating
Employee Rating

No follow through. Had to continuously called to get updates. Then when I needed to talk to a sales person, nobody ever called about the appraisal for the car. I will n More

by JARED_WHITCOMB
Service Price Transparency
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Recommend Dealer
No

February 01, 2025

Dealership Rating
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Mark Valerio was very professional, understanding , caring etc…he answer all my important questions etc… More

by Shorty
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 31, 2025

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Dealership did a regular maintenance for my vehicle. Maintenance was pretty standard for my low mileage vehicle More

by John Doe
Service Price Transparency
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Recommend Dealer
Yes
Jan 31, 2025

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

January 30, 2025

Dealership Rating
Employee Rating

Dealership has been great. But I have some concerns over the issue with my 4 month old 2025 new car that has a leak which should not have happened snd can’t be fixed for weeks More

by DALLASKIM29
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Obed Santiago , Sorry but I do not know who the person was who actually looked my leak. It is still leaking and leaving stains everywhere I park including my driveway which I don’t care for.

Jan 31, 2025

Executive Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kevin Galante Service Manager

January 30, 2025

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Executive Chevrolet is a great dealership. Both Service and Parts at Executive Chevrolet have been very good. More

by LMFROHN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marty in Parts gets 5 stars!

Jan 31, 2025

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

January 30, 2025

Dealership Rating
Employee Rating

I liked that I could make an appointment on line. The staff was friendly. It took about an hour and a half for service which was great. Would highly recommend the service department. More

by rforni
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

Jan 31, 2025

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

January 29, 2025

Dealership Rating
Employee Rating

I have worked with Mark many times when my Equinox has been serviced. He provides excellent service, takes time to answer questions, and is very knowledgeable. He is a great asset to Executive Chevrole More

by CTOMUSIAK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

Jan 29, 2025

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Mark here at Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

Jan 29, 2025

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

January 28, 2025

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Mark is wonderful! He’s easy to work with and very responsive. Would highly recommend him! More

by Holly M
Service Price Transparency
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Recommend Dealer
Yes
Jan 28, 2025

Executive Chevrolet responded

Thank you, Holly, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again. Kevin Galante Service Manager

January 28, 2025

Dealership Rating
Employee Rating

Great service team. I was planning to wait for my trucks 15,000 mile service and Mark was very transparent with me that it might be a while because there were two recall More

by IANQUERZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Executive Chevrolet responded

Thank you, Ian, for the kind words for Mark and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

January 27, 2025

Dealership Rating
Employee Rating

I was able to quickly schedule an appointment sooner here than at several other Chevy dealerships. Mark was friendly and helpful. Techs diagnosed the issue quickly, had the part in stock and replaced same da More

by jshaw30three
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

Jan 27, 2025

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again! Kevin Galante Service Manager

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