Mark Valerio
Mark Valerio at Executive Chevrolet

Mark Valerio | Page 2

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.9
945 Reviews

Industry Experience

12 yrs, 1 mo

4.9

945 Reviews

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945 Reviews of Mark Valerio

June 30, 2026

Dealership Rating
Employee Rating

customer service and overall attention to detail was top notch. Being a paralyzed vet and a business owner they were kind enough to allow me to use a desk for my laptop while i waited. More

by SCOTTIEWHEELS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Woodward, Ben Bender

Jul 01, 2026

Executive Chevrolet responded

Thank you for highlighting our attention to detail during your Chevrolet 3500 service. Shaun was glad to set up a workspace so you could stay productive while you waited. Shaun Woodward General Manager

June 29, 2026

Dealership Rating
Employee Rating

Smooth It was easy to schedule and service was fast. Interactions and communication were positive More

by RYAN.MALONIS
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

Jun 29, 2026

Executive Chevrolet responded

Our service team member Mark is glad to hear that scheduling your Chevrolet service was easy and completed quickly. We appreciate your mention of the positive interactions and clear communication throughout the process. Shaun Woodward General Manager

June 28, 2026

Dealership Rating
Employee Rating

The issue recurred the day I picked it up. I messaged immediately. It is working again, though I'm nervous about whether it will STAY 'fixed'. But, more importantly, I have yet to be contacted More

by Bobwahler
Recommend Dealer
No

Other Employees Tagged: Mark Valerio

Jun 29, 2026

Executive Chevrolet responded

Good Morning, We reached out moments ago and left a voice mail, as well as a text message. We would like a chance to address any concern you may still be having with the vehicle. Please respond to the phone number left on the voice mail and we will help you out in any way we can. The texting app was down for a time, leaving us unable to view and respond to messages, last week. We apologize for that inconvenience and look forward to speaking with you. - Executive Chevy Service Team

June 27, 2026

Dealership Rating
Employee Rating

Very professional employees and competent staff. They are willing to do whatever is best for me More

by KELII55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

Executive Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Shaun Woodward General Manager

June 27, 2026

Dealership Rating
Employee Rating

I went there for an air-conditioning issue and it's still not resolved because they did not have the parts. I went there for a brake issue and it's still not resolved because they did not have the parts. I g More

by sherwood.andrew
Recommend Dealer
No

Other Employees Tagged: Mark Valerio

June 27, 2026

Dealership Rating
Employee Rating

I was actually taken earlier than my appointment time. Mark was very courteous and attentive. More

by Arlene
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

Jun 27, 2026

Executive Chevrolet responded

We’re glad you were seen ahead of schedule. Mark will be happy to know his courtesy and attentiveness made an impact. Thank you for trusting us with your Chevrolet Equinox service. Shaun Woodward General Manager

June 23, 2026

Dealership Rating
Employee Rating

Call to schedule an appointment, read the appointment to fit my time schedule with no issues, worked on my truck on time, very professional very happy thank you More

by totalphinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Executive Chevrolet responded

It’s great to know the appointment matched your schedule and our team completed your Chevrolet 2500 promptly. Mark and our crew appreciate your kind words about the professional service. We look forward to assisting with any future service needs. Shaun Woodward General Manager

June 18, 2026

Dealership Rating
Employee Rating

We come from a long distance, so effective communication is crucial, and this dealership excelled in that regard. They were always thoroughly knowledgeable and satisfied with our needs. More

by TRACYLROSALES
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

Jun 18, 2026

Executive Chevrolet responded

Thank you for choosing our service department for your Chevrolet Silverado EV. We’re glad Mark and our team kept you informed and addressed your needs throughout the process. Feel free to reach out whenever we can assist you again. Shaun Woodward General Manager

June 18, 2026

Dealership Rating
Employee Rating

Great service, friendly and polite. Comfortable environment They were informative and accommodating. Facility was very clean. More

by Roxanne67
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

Jun 18, 2026

Executive Chevrolet responded

Thank you for highlighting our friendly and attentive service. We’re pleased our clean, comfortable facility met your expectations while working on your Chevrolet Impala. Please let us know if we can assist you again. Shaun Woodward General Manager

June 17, 2026

Dealership Rating
Employee Rating

Easy drop off and pickup. Super clear communication. Very flexible to work with and plan around More

by diane.m.keenan
Recommend Dealer
Yes

Other Employees Tagged: Mark Valerio

Jun 17, 2026

Executive Chevrolet responded

Thank you for the five-star rating. We’re glad Mark and our team made dropping off and picking up your Chevrolet Trax straightforward with clear communication and flexible scheduling. We look forward to helping you again. Shaun Woodward General Manager

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