Mark Valerio
Mark Valerio at Executive Chevrolet
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Mark Valerio

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.9
649 Reviews

Industry Experience

10 yrs, 7 mos

4.9

649 Reviews

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649 Reviews of Mark Valerio

January 21, 2025

Dealership Rating
Employee Rating

Mark was very professional and knowledgeable. His response to the questions asked were quick and accurate More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 20, 2025

Dealership Rating
Employee Rating

I’ve only been there. The one time in the service appeared to be good, and will consider for future business. More

by Johnkoskovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, John, for choosing Executive Chevrolet! Kevin Galante Service Manager

January 19, 2025

Dealership Rating
Employee Rating

Prompt and efficient. When u come at your apt. Time, u are taken, no wait More

by jag7164
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

Jan 20, 2025

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

January 18, 2025

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Everyone was kind and knowledgeable. They made the process amazing. We will do business with them again. They made us feel like family More

by Stins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2025

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Shaun Woodward General Manager

January 17, 2025

Dealership Rating
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Very easy to schedule and do business with, friendly, knowledgeable and has great customer service. More

by DIBOB78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Zimmerman

Jan 17, 2025

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

January 16, 2025

Dealership Rating
Employee Rating

I LIKE THE DEALERSHIP, AND HAVE GOTTEN A FEW CARS FROM THEM. I HAVE TO SAY THAT I AM NOT PLEASED WITH THE DIFFERENT SALEMEN ALL THE TIME, PEOPLE GET USED TO SEEING THE SAME PERSON THEY PURCHASED THE CAR F More

by IRONHOWIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Executive Chevrolet responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

January 16, 2025

Dealership Rating
Employee Rating

Kept me informed about the results of the diagnosis of my car. Very friendly and helpful! More

by Rosemary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience, Rosemary! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

January 16, 2025

Dealership Rating
Employee Rating

I dealt with Mark before. He is very professional. Again, I have had a pleasant experience. More

by DFFRAME1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Executive Chevrolet responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

January 15, 2025

Dealership Rating
Employee Rating

Customer service was very good. Advisor Mark Valerio was knowledgeable and helpful regarding my service. More

by DUNHAMR006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Executive Chevrolet responded

Thank you! Mark and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

January 14, 2025

Dealership Rating
Employee Rating

They are slow and slow in responses I don’t know the caliber of their mechanics More

by Sharonking806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 15, 2025

Executive Chevrolet responded

Sharon, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Kevin Galante Service Manager 203-493-5815

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