Mark Valerio
Mark Valerio at Executive Chevrolet
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Mark Valerio

Service Advisor

Executive Chevrolet

399 N Colony Street
Wallingford, CT 06492

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4.9
734 Reviews

Industry Experience

10 yrs, 11 mos

4.9

734 Reviews

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734 Reviews of Mark Valerio

May 15, 2025

Dealership Rating
Employee Rating

Made an appointment for the afternoon and they took the entire day to get a simple operation done - oil change. I wouldn’t have cared if they told me upfront it would take all day but they specifically sai More

by rol2000
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Max Pieper

May 15, 2025

Executive Chevrolet responded

We are sorry to hear of your experience, during your last service visit. We would very much like to speak with you, when you have the time. Please reach out to us at (203)493-5815, and we will gladly address your concerns. We very much appreciate your business and apologize that the visit didn't go as planned. Executive Chevy Service Team

May 02, 2025

Dealership Rating
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Good communication on our truck but forgot to put a bracket back on after transmission was put in!! More

by Impala4255
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Galante

May 03, 2025

Executive Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Kevin Galante Service Manager

May 01, 2025

Dealership Rating
Employee Rating

The service department has always gone above and beyond to make sure that I've had a good experience when bringing in my car. I can't say enough about Max and the team More

by Pete
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Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

May 01, 2025

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

May 01, 2025

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Very helpful and responsive, and communicated in a timely manner, Overall it was a great experience More

by christinapratt
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Recommend Dealer
Yes
May 01, 2025

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

April 29, 2025

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I think the service department is fantastic! They work with you not only on the surface you need but things in the future to give you an idea of what it will cost so you can make sure it happens More

by livinprayer69
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Max Pieper , Obed

Apr 29, 2025

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

April 26, 2025

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I have been going here since it was family owned Valente Chevrolet. I was concerned when it became corporate owned, but they still provide the same great service. More

by CHERYLG23
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Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

Apr 26, 2025

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

April 25, 2025

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Employee Rating

Always welcoming & polite. They do a good job & don’t “push” suggestions on a customer, but discuss. My only issue this time was returning to the dealership about the time my c More

by JoAnn
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

Apr 25, 2025

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

April 24, 2025

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Mark communicates well and is very knowledgeable. I will switch my Chevrolet service to Executive entirely. Mark made Executive an obvious choice. More

by PMNARUS
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Apr 24, 2025

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

April 23, 2025

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Employee Rating

The service dept people are the best. I will always bring my vehicle there for all my service issues. More

by MGARY8821
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 24, 2025

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

April 16, 2025

Dealership Rating
Employee Rating

Detailed explanation of your issues and they always have a good solution that remedies the situation More

by chieduo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Pieper

Apr 16, 2025

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

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