Mark Stepp
Mark Stepp at Mac Haik Ford Lincoln

Mark Stepp

Service Advisor

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

Contact Me
4.7
233 Reviews
4.7

233 Reviews

Write a Review

233 Reviews of Mark Stepp

July 26, 2025

Dealership Rating
Employee Rating

This is a VERY BUSY service center. The wait to have service performed was over a week. Service advisor initially did not contact me and I had to call back for updates on the progress o More

by LOPEZLIONEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn

July 23, 2025

Dealership Rating
Employee Rating

The service was seamless! Mark Stepp went out of his way to make this a great experience More

by BROTHLISBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 14, 2025

Dealership Rating
Employee Rating

I bought 7 cars in the last 2 years. They continue to take feedback and improve where necessary. I will continue to return More

by Coachdundas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 12, 2025

Dealership Rating
Employee Rating

ALWAYS…,have a great experience. End up working at the table while I wait. It’s great. Freezing in there, but glad to have the latte machine in there- always a nice treat ! More

by dianatrevino7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 09, 2025

Dealership Rating
Employee Rating

Professional polite and fast! Everyone was respectful and knowledgeable. I was in and out fast. More

by faraonguajardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 04, 2025

Dealership Rating
Employee Rating

Very good service which is the Mac Haik standard. Regardless of whether it’s Dodge, Ford or Lincoln. More

by Rawhite53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 03, 2025

Dealership Rating
Employee Rating

Arthur did an amazing job. Attention to detail was spot on. The best experience I’ve ever had buying a vehicle. Since the purchase talking to my family about what a breeze it w More

by COOPERSWAXONWHEELS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arthur Morgan, Charles Smith , John in financing was absolutely awesome.

June 30, 2025

Dealership Rating
Employee Rating

Doc and Steven were very patient, friendly and professional as we looked at several vehicles before deciding on a purchase. Olga explained all out options and got us through the finance portion qu More

by ORESTM45
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

June 30, 2025

Dealership Rating
Employee Rating

When I bought my truck my salesman was knowledgeable and curteous. He is now retired. My service writer, who is Mark Stepp is very honest and reliable. The Quick Lube does a great job to interface with the More

by ALYCIATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Main

June 23, 2025

Dealership Rating
Employee Rating

The Service Manager was the best. He listened to my problem and took care of it. More

by goldiebobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (681 Vehicles)

new 2025 Ford F-250 car, priced at $50,590
2025 Ford F-250
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2025 Ford Maverick car, priced at $41,460
2025 Ford Maverick
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
new 2025 Ford Bronco Sport car, priced at $28,877
2025 Ford Bronco Sport
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Maverick car, priced at $43,180
2025 Ford Maverick
new
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Honda Odyssey car, priced at $36,523
2023 Honda Odyssey
used
Lunar Silver Metallic exterior
Automatic
Front-wheel Drive
new 2025 Ford Mustang Mach-E car, priced at $47,347
2025 Ford Mustang Mach-E
new
Star White exterior
Automatic
Rear-wheel Drive