Mark Stepp
Mark Stepp at Mac Haik Ford Lincoln
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Mark Stepp

Service Advisor

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

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4.7
173 Reviews
4.7

173 Reviews

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173 Reviews of Mark Stepp

June 12, 2024

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Employee Rating

Service department is horrible, didn’t compete all issues when brought the vehicle in, they had to send someone out to do one of the recalls and still have not fixed my hood. Also had to push for a loaner ev More

by COLLINS_TEX
Service Price Transparency
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Recommend Dealer
No

June 12, 2024

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Great staff and friendly attitude. I love taking my vehicle here for service. I would highly recommend the service department!!! More

by mayadesigner
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cowboy Robert Goodman

June 07, 2024

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Employee Rating

Muy buen trabajo y gran atención lo mejor de lo mejor son únicos en su trabajo 👏 More

by JAVIERURGELLESPEREZ
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Recommend Dealer
Yes

June 01, 2024

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Outstanding customer service. Got the service needed in good timing definitely recommend them to y’all More

by LAZOORE
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Recommend Dealer
Yes

May 18, 2024

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Employee Rating

Nice place to work with the new bar to work with a laptop. The new coffee machine looks nice but I didn't try it. Service was perfect and even fixed a nail in one of my tires. Thanks, Sean More

by INSPERACE
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Recommend Dealer
Yes

May 13, 2024

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They are responsive to your needs. Very professional in all areas of customer service. I will continue to use them and buy from them. More

by REAGAN0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Neagle

May 10, 2024

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Your team was phenomenal. Everyone was so helpful in laying out the next step that I needed to take And most of them did the next step for me I couldn’t have had a more ple More

by JTMBCARPENTRY
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Recommend Dealer
Yes

Other Employees Tagged: Doc

May 04, 2024

Dealership Rating
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Every one was very helpful and kind. They found what was wrong with my truck and fixed it no problem! More

by COREY.D.WILLIAMS26
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Recommend Dealer
Yes

April 19, 2024

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Employee Rating

Never met Dustin. I’m still having problems with the vehicle. The tire pressure sensor still intermittently comes on. The Service dept blew me off. Very disappointed More

by BRENDANRODGERS
Sales Price Transparency
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Finance Experience
Recommend Dealer
No

April 18, 2024

Dealership Rating
Employee Rating

Great experience, fast service. Called Monday and they got my car in same day. Had car fixed by Wednesday at 9:00am. More

by jesscurrie
Service Price Transparency
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Recommend Dealer
Yes
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