Mark Roser
Mark Roser at Beck Ford
Refer Me

Mark Roser

Service Manager

Beck Ford

420 Palm Ave
Palatka, FL 32177

Contact Me
4.8
103 Reviews
4.8

103 Reviews

Write a Review

103 Reviews of Mark Roser

March 01, 2025

Dealership Rating
Employee Rating

Very friendly service and fast repair. Highly recommend them. Small town atmosphere. Drove 45 miles for service because my local Ford dealer is double the price and not helpful. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 26, 2025

Dealership Rating
Employee Rating

Recent service was great BUT very unhappy that I have been waiting over a year for parts to fix my windshield trim We have had several appointments. I understand Ford is only sending limited amounts fo More

by catstevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 27, 2025

Beck Ford responded

Hello, Thank you for your feedback and for recognizing our recent service. We completely understand your frustration regarding the delay in getting the necessary parts for your windshield trim recall. Unfortunately, as you mentioned, Ford has been supplying these parts in limited quantities, which has affected our ability to complete the repair as quickly as we would like. However, we've just been made aware that we've received several of the required parts in to complete this recall. Please call us at (386) 328-0344 ext. 265, to schedule an appointment before our current supply is depleted. We truly appreciate your patience and look forward to completing this recall service for you. Have a great day!

February 22, 2025

Dealership Rating
Employee Rating

Awesome service. Friendly employees. The service is beyond what i expected from the local dealership. More

by LILLA55198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 07, 2025

Dealership Rating
Employee Rating

The problem was found and the part, a used one has been ordered. HOPEFULY NEXT WEEK IT WILL BE INSTALLED AND WILL WORK. More

by ARMJAM99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Harrison

January 25, 2025

Dealership Rating
Employee Rating

Great job as usual which we have become accustomed too to Beck Ford and hope to continue with. More

by kpap48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

Beck Ford responded

That's great to hear! We want exceptional service to be your expectation and we'll always to our best to ensure that we provide exactly that. Thanks for taking the time to provide a review. We'll see you next time!

January 23, 2025

Dealership Rating
Employee Rating

they do the work right. courteous and very helpfull and they have a good coffee, thank you More

by PWBONES53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 09, 2025

Dealership Rating
Employee Rating

Quick lane was very efficient in my opinion, they turned out my truck very fast as I was not finished with my lunch before the call saying my truck was ready for pick up. More

by maybeshootin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 09, 2025

Dealership Rating
Employee Rating

Great service. . Continue to keep Jeremy at the front desk .. Thank you for being there n Palatka to help customers.. More

by ARRIANA1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 08, 2025

Dealership Rating
Employee Rating

Everyone was very kind and met my needs. I will refer anyone to them. Thank you! More

by mlewis710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 28, 2024

Dealership Rating
Employee Rating

OH MY GOD! !!!!!! AWESOME AWESOME AWESOME. I am so impressed with your service and your customer attention. Thank You sooooo much!!!! More

by BRENDA2351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (179 Vehicles)

new 2024 Ford Bronco car, priced at $60,546
2024 Ford Bronco
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2024 Lincoln Nautilus car, priced at $54,120
2024 Lincoln Nautilus
new
White Platinum Clearcoat Metallic exterior
Automatic
All-wheel Drive
new 2025 Ford Escape car, priced at $31,619
2025 Ford Escape
new
Gray Metallic exterior
Automatic
Front-wheel Drive
new 2025 Ford Bronco Sport car, priced at $36,830
2025 Ford Bronco Sport
new
Blue exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $55,275
2025 Ford F-150
new
Oxford White exterior
Automatic
Four-wheel Drive
used 2022 Lincoln Nautilus car, priced at $31,281
2022 Lincoln Nautilus
used
Black Metallic exterior
Automatic
Front-wheel Drive