Mark Roser

The customer service in the service center is awesome. They answered all my question and also explained to me what service they performed on my vehicle when I picked up my vehicle, along with giving me wr They answered all my question and also explained to me what service they performed on my vehicle when I picked up my vehicle, along with giving me written quotes on any service my vehicle will need in the near future. More

by BWELLS1154 Verified Customer Verified Customer

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I have left several messages on review sites and at this point no one has responded Unfortunately, I feel as if Beck automotive does not care about the customer. point no one has responded Unfortunately, I feel as if Beck automotive does not care about the customer. More

by DLEFORGE Verified Customer Verified Customer

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The upper management has never called me back regarding a complaint. Horrible management response and service works. This is my second response regarding my experience with Beck with no response from Beck. I complaint. Horrible management response and service works. This is my second response regarding my experience with Beck with no response from Beck. I took my vehicle to another dealership and they resolved the issue that Beck would not or could not correct. More

by DLEFORGE Verified Customer Verified Customer

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Quick fix and great service, Mark Roser service manager took great care of me. Highly recommend getting service here took great care of me. Highly recommend getting service here More

by brian.freeman71 Verified Customer Verified Customer

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Your service tech (Tucker) was right on time, courteous, professional and was able to diagnose the problem and provide me with the desired solution in a timely manner. All in all, the service was excellent. professional and was able to diagnose the problem and provide me with the desired solution in a timely manner. All in all, the service was excellent. I would highly recommend your dealership for any automotive service needed. More

by MICHAELSMITH0704 Verified Customer Verified Customer

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Very friendly service and fast repair. Highly recommend them. Small town atmosphere. Drove 45 miles for service because my local Ford dealer is double the price and not helpful. Highly recommend them. Small town atmosphere. Drove 45 miles for service because my local Ford dealer is double the price and not helpful. More

by Steve Verified Customer Verified Customer

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Recent service was great BUT very unhappy that I have been waiting over a year for parts to fix my windshield trim We have had several appointments. I understand Ford is only sending limited amounts fo been waiting over a year for parts to fix my windshield trim We have had several appointments. I understand Ford is only sending limited amounts for this recall But it is unacceptable !!! More

by catstevens Verified Customer Verified Customer

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Awesome service. Friendly employees. The service is beyond what i expected from the local dealership. Friendly employees. The service is beyond what i expected from the local dealership. More

by LILLA55198 Verified Customer Verified Customer

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The problem was found and the part, a used one has been ordered. HOPEFULY NEXT WEEK IT WILL BE INSTALLED AND WILL WORK. ordered. HOPEFULY NEXT WEEK IT WILL BE INSTALLED AND WILL WORK. More

by ARMJAM99 Verified Customer Verified Customer

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Great job as usual which we have become accustomed too to Beck Ford and hope to continue with. Beck Ford and hope to continue with. More

by kpap48 Verified Customer Verified Customer

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