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Mark Roser
Mark Roser at Beck Ford

Mark Roser

Service Manager

Beck Ford

420 Palm Ave
Palatka, FL 32177

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4.8
121 Reviews
4.8

121 Reviews

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121 Reviews of Mark Roser

June 12, 2025

Dealership Rating
Employee Rating

Employees are very professional and friendly. My car is always ready for the time and date we discussed More

by PWINKLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mike Harrison, Rexx Graham

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June 09, 2025

Dealership Rating
Employee Rating

Pleasure to deal with I feel like you’re people are honest I like Michael he is easy to deal with More

by LBD458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fullerton, Jeremy Ricks, Mike Harrison

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Jun 09, 2025

Beck Ford responded

Thank your for taking a moment to leave a review. We appreciate the 5-stars and we'll be sure to share your kind words with our team. Thanks for your loyalty. We'll see you next time!

June 07, 2025

Dealership Rating
Employee Rating

Great knowledge of product, courtesy beyond normal the best dealership General Manager very helpful Yhank you Beck Ford More

by LBFREEMAN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ike Ettinger, Rick Fullerton, James May, Jeremy Ricks, Carole Mahanes

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Jun 09, 2025

Beck Ford responded

Thank you for the 5-star review! We appreciate your business!

June 02, 2025

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Employee Rating

It has become too expensive for an oil and filter change. I'll have to start doing it myself again. More

by TSCRAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Ricks, Mike Harrison, Rexx Graham

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Jun 05, 2025

Beck Ford responded

Thank you for your feedback. We understand that rising costs can be frustrating, and we’re always working to provide competitive pricing while maintaining high-quality service. If you’d like, we’d be happy to review your recent visit and see if there are any available discounts or maintenance packages that could help in the future. Your business is important to us, and we’d love the opportunity to keep servicing your vehicle.

May 24, 2025

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Employee Rating

Simply incomparable to others. A fair deal and great service after. Would recommend them to anyone ! More

by JBlaster1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ike Ettinger, Joel Price, Mike Harrison, Rexx Graham

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May 27, 2025

Beck Ford responded

Thank you for the great feedback! We're glad to hear the mobile service worked out so smoothly and that our team was able to arrive early and get the job done quickly. Convenience and efficiency are what we strive for, and we’re happy we could deliver that for you. We appreciate your business and look forward to helping you again in the future!

May 23, 2025

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Employee Rating

in 64 years my first new truck. Everyone did a great job thanks for the Patience with My grouchy old self More

by JHP4PPSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Buckes, Ike Ettinger, Rick Fullerton, James May, Joel Price, Jeremy Ricks, Joe Breedlove, Mike Harrison, Rexx Graham

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May 27, 2025

Beck Ford responded

Thank you for sharing such a special milestone with us! We’re honored to have been part of your very first new truck experience after 64 years. Our team was happy to help every step of the way — grouchy or not! 😊 We truly appreciate your kind words and your trust in us. Enjoy that new truck, you’ve earned it!

May 23, 2025

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Employee Rating

I appreciated Service coming to do the recall at my home. Thank you very much. More

by JWOOUIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks , Joshua

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May 27, 2025

Beck Ford responded

Thank you for your kind words! We're glad we could make the recall process more convenient by coming to you. Providing easy, hassle-free service is what we strive for. We appreciate your trust and look forward to assisting you again in the future!

May 15, 2025

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Employee Rating

The service was really great. Expensive but great! I would recommend them to any one More

by DMCARPENTER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mike Harrison, Rexx Graham

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May 16, 2025

Beck Ford responded

Thanks for the 5-star review! We appreciate your business and the recommendation!

May 05, 2025

Dealership Rating
Employee Rating

Rex took apart my key pod to trouble shoot it, sold me a new one and reprogramed it, plus he helped my wife get her Lincoln fixed same day, also I had a new battery put in my F150 last week, good job, every More

by DONKREUTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mike Harrison, Rexx Graham

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May 05, 2025

Beck Ford responded

Hello Don, Thank you for the great feedback! We're glad to hear Rex went above and beyond to help with your key fob and that your wife’s Lincoln was taken care of the same day. It’s also great to know your F-150 is running strong with the new battery. We truly appreciate your trust and are happy to hear our team delivered friendly, efficient service across the board. We look forward to helping you again whenever you need us!

April 28, 2025

Dealership Rating
Employee Rating

Great service and excellent customer service I enjoyed taken my car to be serviced. Thank you beck More

by pbrown38638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mike Harrison, Rexx Graham

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Apr 29, 2025

Beck Ford responded

Awesome! That's exactly what we like to hear! Thanks for sharing your feedback. See you next time!

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