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Mark Rezzano
228 Reviews
Born and raised in East Cleveland. Graduated from St Joseph High School and attended Lakeland College. Have 3 beautiful children, Isabella, Vince, & Liliana. Enjoy playing cards, watching sports, and spending time with my children. My focus is to earn customers trust and create a no pressure environment, along with making all customers happy with their experience and of course their vehicle.
Read moreDealership Experience
12 yrs
Industry Experience
25 yrs
Languages Spoken
Spanish
228 Reviews
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228 Reviews of Mark Rezzano
March 01, 2020
The best sales deal and support I have had yet! After looking at Car Guru's website, I found the SUV I was looking for at a great price but was just a bit out of reach. The dealership is over 2.5 ho After looking at Car Guru's website, I found the SUV I was looking for at a great price but was just a bit out of reach. The dealership is over 2.5 hours away so the "Quick trip in to talk" was not an option. I contacted the dealer ship initially thought Car Guru's and they "they patched me through". With in 12 hours Ganley Ford West's internet manager contacted me and offered her contact information and several times she was available to talk over the phone if I was interested. It was refreshing to have someone acting in a truly professional and to the point manner. Next after some Q&A, she passed me along to Mike R. from the sales team who was always ready to answer any questions. We completed the price negotiation's, which i should mention were short, sweet, and to the point on both sides. We were about $1000.00 off and I was out of options. Then Mike suggested alternative financing when my bank told me they would finance most of the loan but not all. Mike pointed me to Ganley's online financing portal and provided me some needed information to complete the form. the process was Super fast and easy (took literally less than 5 minutes). With in 12 hours (over night so was actually more like 2 hours), I had my approval and the deal was set in motion. Mike was very responsive using both email and text which for me was efficient and handy. We basically completed most of the information sharing over the internet and text. When I arrived at the dealership everything was prepped and ready to go. I was on-site for MAYBE 45 minutes and had the deal completed and keys in hand ready to head home. The dealership provided fairly updated technology, a great and professional internet/sales/and finance team, and a large selection of quality vehicles. I would absolutely buy from them again! Keep up the Good Work! More
by FreezinginPA
Other Employees Tagged: Morgan Gallagher
February 19, 2020
oil change Brought my 2018 f150 for an oil change , got in and out and they washed the truck they did a great job. Nick always does a great job. Brought my 2018 f150 for an oil change , got in and out and they washed the truck they did a great job. Nick always does a great job. More
by EFRANTZ
Verified CustomerFebruary 18, 2020
Great customer service also very professional made me feel like I was apart of the ganley family.. thanks for my new car and being very nice feel like I was apart of the ganley family.. thanks for my new car and being very nice More
by TANAEWILLIAMS214
Other Employees Tagged: Bolaji Adeyemi, Pam Koglman , DJ Rowell, Daniel Walker
February 04, 2020
The salesmen were friendly and treated us with respect. Thanks for making us feel welcome and for all your hard work Greg , Mark and Alex Cooke ! I would highly recommend Ganley Ford to all my friends an Thanks for making us feel welcome and for all your hard work Greg , Mark and Alex Cooke ! I would highly recommend Ganley Ford to all my friends and family! More
by pampatterson84
Other Employees Tagged: Greg ??????????
January 02, 2020
AWESOME CAR BUYING EXPERIENCE! I got the car I wanted with the help of my sales man and financing team. I recommend this car dealership for car buying! LaRita I got the car I wanted with the help of my sales man and financing team. I recommend this car dealership for car buying! LaRita More
by laritahand7
Other Employees Tagged: Robert Brown
December 25, 2019
Exceptionally fulfilled! All I can say is, one call to Alex, made everything happen. I'm now driving my new Ford!. I highly recommend this Ganley Ford West. Call and ask Ale All I can say is, one call to Alex, made everything happen. I'm now driving my new Ford!. I highly recommend this Ganley Ford West. Call and ask Alex! More
by Patrickziar
Other Employees Tagged: Alex and the other Mark
December 20, 2019
Pleasant Experience I have to say this was the quickest experience I've ever had purchasing a vehicle from a dealership. We agreed to a price BEFORE they ran my credit a I have to say this was the quickest experience I've ever had purchasing a vehicle from a dealership. We agreed to a price BEFORE they ran my credit and they didn't try to sell me a different truck then the one we came in for. Mark was great to work with. I would definitely go back to purchase another vehicle from them. More
by Dianne H
September 23, 2019
Jon..."Deal" salesmen was very helpful in achieving my price-point and was not pushing me into a deal that i did not want...they were very accommodating to my need salesmen was very helpful in achieving my price-point and was not pushing me into a deal that i did not want...they were very accommodating to my needs More
by jon
Other Employees Tagged: Morgan Gallagher , Jessica Surso
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