Mark Pua | Page 3

Found and repaired the nail in my tire. Done quickly and with minimal wait time. Well done. Done quickly and with minimal wait time. Well done. More

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They are professional and timely with my car. And, it’s fairly easy to schedule an appointment that works for me. And, it’s fairly easy to schedule an appointment that works for me. More

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This was my first 6-month service check. My service advisor, Mark Pua, was polite, efficient and knowledgeable. All in all, it was a good experience and you guys are a class act IMO. See you My service advisor, Mark Pua, was polite, efficient and knowledgeable. All in all, it was a good experience and you guys are a class act IMO. See you in 6 months. More

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Luther Toyota makes maintenance of a vehicle easy. One hour - as they said - and that included a car wash. The service advisor - fantastic. Keep up the great work! One hour - as they said - and that included a car wash. The service advisor - fantastic. Keep up the great work! More

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My service was performed to my expectations and Cheue Veu in parts department was very friendly and helpful. in parts department was very friendly and helpful. More

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Very happy with the online scheduling tool, the communication regarding issues around the vehicle that warranted attention, the honesty in describing what needed fixing now vs. later, and the quali communication regarding issues around the vehicle that warranted attention, the honesty in describing what needed fixing now vs. later, and the quality of the work. Mark Pua was great. More

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My car was towed in - got their 4 minutes before closing. Couldn't find my proof of car insurance so couldn't rent a car. How am I going to get home?? Tony Z volunteered to give me a ride home. I won't f Couldn't find my proof of car insurance so couldn't rent a car. How am I going to get home?? Tony Z volunteered to give me a ride home. I won't forget that. More

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Since Rudy Luther was not too busy, they took me right away, evaluated my problem, fixed it and had me on my way in less than an hour! It was great to have excellent service quickly. away, evaluated my problem, fixed it and had me on my way in less than an hour! It was great to have excellent service quickly. More

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Easy to schedule. Mia greeted me and listened to a few special concerns of mine in what was a routine service appointment. I waited for completion and found the dea Mia greeted me and listened to a few special concerns of mine in what was a routine service appointment. I waited for completion and found the dealership comfortable and friendly. Service was completed in a timely fashion and Mia explained exactly what had been done. No surprises and cost was as expected. I’ve used Luther Toyota for 10+ years and they have been upstanding in their work, thorough and friendly. In a highly competitive industry they are at the top. More

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The prices for maintenance and repairs were comparable to that of non-dealership auto mechanics, but the service was outstanding. They got me in promptly at the preset appointment time, and gave me an accura that of non-dealership auto mechanics, but the service was outstanding. They got me in promptly at the preset appointment time, and gave me an accurate time estimate. Mark P. was especially helpful and explained things to me in a way that helped me understand what was happening. More

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