Mark Pua | Page 2

Arrived early for my appointment. Was greeted right away, and told to stay by my vehicle until an associate could check me in. Mark, with whom I've dealt with before was pleasant (ans Was greeted right away, and told to stay by my vehicle until an associate could check me in. Mark, with whom I've dealt with before was pleasant (answering my "duh" questions) and professional. He thought one aspect of the service wouldn't be necessary (and he was right! :-) I was in-and-out for my oil change and basic check-up in less than an hour. More

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accepted my appointment, even though i arrived late. thorough review of inspection provided in detailed. able to completion recommendations for whats was due next on vehicle for service that same day thorough review of inspection provided in detailed. able to completion recommendations for whats was due next on vehicle for service that same day More

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Well-oiled process for an oil change and tire rotation. Service and communication was excellent. Service and communication was excellent. More

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Service was very professional and friendly. I know I will be back. Thanks for everything! I know I will be back. Thanks for everything! More

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I have always enjoyed bringing my car in for it’s maintenance ever scence I bought the car from there. They are always very helpful and considerate. maintenance ever scence I bought the car from there. They are always very helpful and considerate. More

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All service and cashier staff are quick to serve. Answer all questions. The person who signed me in related message to the service manager to get with me to let me know if I could wait for service to Answer all questions. The person who signed me in related message to the service manager to get with me to let me know if I could wait for service to be completed or whether I should leave in a rental and come back. The service manager, Eric got back with meAnd my service was completed without having to rent a car. More

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my truck was in for normal maintenance and as always things went very smooth, Mark was awesome and I was in and out quickly. things went very smooth, Mark was awesome and I was in and out quickly. More

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Mark Pua was fantastic! He was knowledgeable and friendly. I love that wheel alignment is automatically measured when you drive in. I enjoy the clean coffee station with ple He was knowledgeable and friendly. I love that wheel alignment is automatically measured when you drive in. I enjoy the clean coffee station with plenty of options. I do miss the cookies however, and I hope the car wash is working soon! Maybe instead of cookies you could provide bananas? More

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My experience hasn't always been excellent but my last visit was very good except for the fact the car wash was broken. I did receive a coupon for a free car wash to use at my convenience. When I drove my visit was very good except for the fact the car wash was broken. I did receive a coupon for a free car wash to use at my convenience. When I drove my car into the service center, I was greeted immediately and the transaction for check in was very quick. I went inside to wait and couldn't believe that 30-35 minutes later, I received a message on my phone telling me my car was ready. The estimate for service was exactly what I paid. No suggestions of extra services needed which has rarely happened in the past. More

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Always professional and efficient. Rep was informative and eager to please. Work was minimal, but done quickly. Rep was informative and eager to please. Work was minimal, but done quickly. More

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