Mark Kelly
Mark Kelly at Andrew Toyota
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Mark Kelly

Internet Director, Andrew Toyota & Andrew Chevrolet

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.2
17 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

9 yrs, 11 mos

Specialties & Trainings

Customer Relationship Management, Internet Sales Manager

Employee Video

4.2

17 Reviews

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17 Reviews of Mark Kelly

May 30, 2024

Dealership Rating
Employee Rating

To who it may concern,forthe money I wasn't given a variety to choose. 🤫 More

by John Neddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 01, 2024

Andrew Toyota responded

Hi John, Thank you for your feedback. We're sorry to hear you weren't satisfied with the variety of options available. Please reach out to Kevin Burgher, GM at 414-228-1450 so we can address your concerns and improve your experience.

March 23, 2024

Dealership Rating
Employee Rating

Marc was very efficient and answered all of my questions. He was accommodating, personable and genuinely loves his position at Andrew! More

by Bdavis1110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Brandofina, Cristian Coroian , Tammy Ash

Mar 25, 2024

Andrew Toyota responded

Thank you for sharing your experience! We're delighted to hear that Marc provided you with efficient service and answered all your questions at Andrew Toyota. If you have any further questions or need assistance in the future, feel free to reach out.

July 08, 2023

Dealership Rating
Employee Rating

I love my high Lander S u v truck I love the I love the people who work in there. More

by KIMBERLYCARTER2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Andrew Toyota responded

Hello, thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

April 06, 2023

Dealership Rating
Employee Rating

I appreciated the responsiveness and the reps I interacted with and the thorough explanation provided by the tech. More

by Jmandl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ferrigno, Kevin Burgher

October 07, 2022

Dealership Rating
Employee Rating

Excellent customer service! Meghan was awesome and would highly recommend anyone looking for a car to go to her!! Also excellent financing team to work with! More

by JESSICAROBERTS233
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: A Few Of Our Toyota Certified Techs , Megan Clemens

December 20, 2021

Dealership Rating
Employee Rating

For over 30 years I have purchased my cars from Andrew Toyota, and I give the dealership high praise for its sales staff to its superb service department. They have gone out their way to give me the best More

by RWOODBURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 08, 2021

Dealership Rating
Employee Rating

Car immediately started dying, they insisted they couldnt find a problem. Had to do diagnostic myself anf go to a mechanic. Do not recommend their service. More

by Vannoyed
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Aidan Duran, Matt Riffel

Jun 25, 2021

Andrew Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager 414-509-2763

May 14, 2021

Dealership Rating
Employee Rating

I wouldn’t buy a candy bar from Andrew Toyota. Everything about our experience was severely inadequate, from the nonexistent COVID precautions, to the inattentive staff, to the rushed sale, to the numerous More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 01, 2021

Andrew Toyota responded

Hello Tim. Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Thank you for your time. Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager 414-509-2763

April 16, 2021

Dealership Rating
Employee Rating

Amazing service, love my purchase, wonderful staff, and a beautiful store. I’ve known Steve Wallin for many years, you have yourself a great associate! More

by D.CERULLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christopher Williams , Matt Riffel, Steve Wallin

Apr 17, 2021

Andrew Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. Thank you for taking the time to leave us this five-star review! We hope you enjoy your new purchase, and we look forward to continuing to serve you in the future! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager 414-509-2763

March 27, 2021

Dealership Rating
Employee Rating

Had a roof rack installed and it was quick and perfect! New Toyota owner, so will see how further visits go. Love my Venza so far! More

by KSPAR00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Riffel

Mar 28, 2021

Andrew Toyota responded

Thanks for sharing your thoughts about your service experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager 414-509-2763

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