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Mark Hoppe
Mark Hoppe at Jones Chevrolet Humboldt

Mark Hoppe

General Manager

Jones Chevrolet Humboldt

5390 US Highway 45 Bypass
Humboldt, TN 38343

3.9
16 Reviews
3.9

16 Reviews

Write a Review

16 Reviews of Mark Hoppe

October 23, 2024

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Employee Rating

Excellent service from start to finish ! !! Everyone was helpful and kind. I was kept informed of the entire process. More

by mimizwrld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Trennepohl

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Oct 24, 2024

Jones Chevrolet Humboldt responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones Chevrolet Humboldt Management Team

October 16, 2024

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Oil light was not reset after oil change and sticker on my dash read next oil change 9/26/25. Highly disappointed this is not the 1st time. More

by LADYDION08.DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nino Ianni, Megan Pettit, Amanda Cowden, Jessie Castleman, Katherine Belew, Erica Wilson, Hannah Frazier, Tessa Buckingham, Kaylen Ahlquist

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Oct 19, 2024

Jones Chevrolet Humboldt responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

September 17, 2024

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Employee Rating

Very helpful and pleasant to work with , they always are very helpful and will do anything to make your day better More

by donveyhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nino Ianni, Megan Pettit, Jessie Castleman, Crystal Trennepohl, Ricky Scott, Hannah Frazier, Jeremy Sanford, Tessa Buckingham

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Sep 18, 2024

Jones Chevrolet Humboldt responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

August 08, 2024

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Everyone at the dealership was professional and friendly. Told Devin what I was looking for and he made it happen. More

by dmbannister
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Cox, Marlene Hiraldo, Hannah Frazier , Devin Burnside

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Aug 08, 2024

Jones Chevrolet Humboldt responded

It's fantastic to hear that Devin provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

August 01, 2024

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Employee Rating

Awesome prices, nice trucks, they work with you, funny, know what they are talking about and quick. And reey good at there jobs. More

by john_gula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marlene Hiraldo, Amanda Cowden, Jessie Castleman, Erica Wilson, Kaylen Ahlquist

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Aug 01, 2024

Jones Chevrolet Humboldt responded

John, Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that we were able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

July 27, 2024

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Employee Rating

Love the truck kiddos to General Manager Hoppe and sweet little Megan. They made it all worth the while. More

by cclaunch60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Pettit, Katherine Belew, Ashley Bennett

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Jul 28, 2024

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

July 27, 2024

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Employee Rating

No communication. Customer service was very poor. Feel very misled by dealership. Don't feel they inspect used vehicles thoroughly before sale. Service dept closes ear More

by Clayparis12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Megan Pettit, Jeremy Sanford, Tessa Buckingham

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Jul 31, 2024

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

July 10, 2024

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Employee Rating

Very pleasant and accommodating. Stayed with us until we made our minds up. Would use him again. More

by sherfey1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hannah Frazier , Robert Cowden

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Jul 10, 2024

Jones Chevrolet Humboldt responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

July 08, 2024

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Employee Rating

Excellent customer service. Mechanics and service writers did an excellent job keeping me informed on the status of my vehicle. Will recommend to friends and will definitely be More

by lyndabates83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Pettit, Crystal Trennepohl, Tina Tilley, Grant Tilley, Jeremy Sanford, Tessa Buckingham , Cody Hathorn

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Jul 08, 2024

Jones Chevrolet Humboldt responded

Thank you for your business and this review, Lynda. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

June 20, 2024

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Employee Rating

Knowingly sold me a junk vehicle and wont make right. I will never buy/ use or recomend your company to anyone More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nino Ianni, Megan Pettit, Crystal Trennepohl, Jeremy Sanford, Tessa Buckingham , Landen Collins, Cody Hathorn

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Jun 24, 2024

Jones Chevrolet Humboldt responded

Hi, this is Megan Gastelum, Customer Relations Manager. I'm so sorry about your experience so far and I would love the opportunity to address your concerns and try to turn your experience around. Please reach out to me at (731)784-3931 or email me at mpettit@jonesmotorcompany.com so I can look into it further. I look forward to working with you towards a resolution. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

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