Mark Chitwood

First time visiting the service and the dealership. The wait wasn’t long. I arrive at 1:45 p before the cutoff time of 2pm The wait wasn’t long. I arrive at 1:45 p before the cutoff time of 2pm More

by lshanksqq Verified Customer Verified Customer

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5 star service, with 5 star representatives from start to finish. Worth it and will recommend on Google reviews. finish. Worth it and will recommend on Google reviews. More

by aldeahome67 Verified Customer Verified Customer

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The service team went above and beyond to take care of us when our vehicle was in the shop with major issues. when our vehicle was in the shop with major issues. More

by ddwirth70 Verified Customer Verified Customer

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Always get great service anytime I take my wife’s Cherokee in for any reason. My family has bought multiple cars over the years and always been happy Cherokee in for any reason. My family has bought multiple cars over the years and always been happy More

by tjjopirlot Verified Customer Verified Customer

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I have visited this dealership several times, but I must say this experience was A1 ! All of the advisors greeted us with care and concern and eager to assist! I would like to especially give a BIG over the say this experience was A1 ! All of the advisors greeted us with care and concern and eager to assist! I would like to especially give a BIG over the top service award to Adrian or Alfred, sorry I didn’t write down his name, nonetheless he was our advisor. Please give him a bonus! More

by paulalumpkin Verified Customer Verified Customer

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Alfred squeezed me in/solved an emergency key fob issue on my cross country roadtrip. on my cross country roadtrip. More

by TERKOELZ Verified Customer Verified Customer

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I was able to schedule service online. The service manager was waiting for me when I arrived. They completed everything and communicated with me while I waited. My car was ready when expec The service manager was waiting for me when I arrived. They completed everything and communicated with me while I waited. My car was ready when expected and everything was performed correctly. I highly recommend Hayes. More

by qponchick Verified Customer Verified Customer

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This company is very unprofessional. Takes months to fix vehicles. Mechanic causes damages to vehicles while completing repairs. Does not take accountability for their actions. Owner Hay Takes months to fix vehicles. Mechanic causes damages to vehicles while completing repairs. Does not take accountability for their actions. Owner Hayes refuses to provide customer satisfaction. More

by lakes_dionna Verified Customer Verified Customer

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During my recent visit to this dealer, I had a bad experience. I took my 2024 Ram 3500 for an electrical problem, but they didn’t fix it, and it ended up causing another issue. They took forever to ge experience. I took my 2024 Ram 3500 for an electrical problem, but they didn’t fix it, and it ended up causing another issue. They took forever to get back to me—about a week. When I returned the truck for the unfixed problem, they again delayed their response. Eventually, they told me the technician had collided with my truck and another car. I requested a rental truck while mine was being repaired. When they fixed the paint, it didn’t match the original color at all. Also, some of the advisors didn’t make me feel welcome. I don’t recommend this place at all. More

by j_serrato74 Verified Customer Verified Customer

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The service was good and the time it took was good. I’m good with it. I’m good with it. More

by erika4059 Verified Customer Verified Customer

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