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Mario Puentes
Refer Me
142 Reviews
I’ve been with Toyota of Hackensack since we were located on New Bridge Road in River Edge back in 1994. I always have focused on what is best for the customer and that attitude has served me well. Currently I am General Sales Manager and would love the opportunity to assist you in making a great buying decision.
Read moreDealership Experience
16 yrs, 7 mos
Industry Experience
30 yrs
142 Reviews
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142 Reviews of Mario Puentes
October 11, 2024
I received Friendly and professional service from the moment i stepped into the dealership to moment I took delivery of my car. Highly recommend this dealership moment i stepped into the dealership to moment I took delivery of my car. Highly recommend this dealership More
by MARYMCD729
Verified CustomerOther Employees Tagged: Paulo Almeida
September 21, 2024
Usually personal is very polite and professional. My husband took the car in and he felt the service personnel needs better interpersonal skills. The service staff gave him the incorrect receipt and My husband took the car in and he felt the service personnel needs better interpersonal skills. The service staff gave him the incorrect receipt and didn’t apologize. Maybe he was distracted. Overall your dealer ship has always been a great experience. Thank you’ More
by CALSTON813
Other Employees Tagged: Fred Radulic, Tony Munoz, Michael Park, Jay Rim, Bob Giordano
August 30, 2024
Great experience as usual. The entire staff was helpful. The price was fair. The finance department was super efficient! The entire staff was helpful. The price was fair. The finance department was super efficient! More
by MK4HONK
Other Employees Tagged: Fred Radulic, Tony Munoz, Bill Coll , Stephen Rosen
August 10, 2024
Great selection,very helpful, great service, prices are reasonable, treated with respect the staff and managers are willing to help you as much as they possible can. Overall great dealership. reasonable, treated with respect the staff and managers are willing to help you as much as they possible can. Overall great dealership. More
by jrexpinc
Other Employees Tagged: Paulo Almeida , Jason Burgoyne
June 17, 2024
Consistent. Organized. Fort coming.The waiting area has the energy and respect that is unique. Organized. Fort coming.The waiting area has the energy and respect that is unique. More
by DONALD.NIMPHIUS
Other Employees Tagged: Fred Radulic, Tony Munoz, Michael Park, Jay Rim, Jaime O'Neill, Bob Giordano, Catherine Watkins , Mary Green, Mallory Wesner
May 05, 2024
Have never had a faster easier experience at a car dealership. Amazing staff and incredible service. dealership. Amazing staff and incredible service. More
by nevi414
Other Employees Tagged: sales sales, Fred Radulic, Tony Munoz, Michael Park, Jay Rim, Jaime O'Neill, Bob Giordano , Abby
March 19, 2024
The people involved in the sale of my 2024 Toyota Tundra were above and beyond excellent Mario Puentes and Salesman JP were above and beyond excellent Mario Puentes and Salesman JP More
by cfd257
Other Employees Tagged: John Reyes
February 27, 2024
Very Disappointed. On 2/19/2024 brought car in for front and rear diff. fluid change also transmission fluid change that was recommended as needed to be done by the dea On 2/19/2024 brought car in for front and rear diff. fluid change also transmission fluid change that was recommended as needed to be done by the dealer .on 2/6/2024. Total bill was $718.76.The next day i received from the dealer a coupon for $80 off my bill if i spent over $700. The coupon had to be mailed by the dealer before i had the service on the 19th. On the 20th I called to see if they would deduct the coupon from my bill and a girl there said she was sure they would but she would check with the manager. The next day she called me to say the manager would not give me the discount. No way to treat a customer that has been going there for 25 years. On the 21st Zak contacted me and said that the manager would issue me a credit for about $80 toward future service on my car. I am very well pleased with the decision and would like to thank all who were involved with my situation. Thanks Bob More
by DURA2000M
Other Employees Tagged: Fred Radulic, Tony Munoz, Michael Park, Jay Rim, Jaime O'Neill , Zak
February 23, 2024
Ana Mayers did a terrific job! Mario Puentes was very kind and helpful as was Steve Escobar. This is a very professional staff and they all made the car buying experience pleasant Mario Puentes was very kind and helpful as was Steve Escobar. This is a very professional staff and they all made the car buying experience pleasant and easy. More
by BradM
Other Employees Tagged: Ana Mayers , Mary Green, Steve Escobar
February 08, 2024
Dealership is great first time repair not great. Weren't so friendly. A little rude Weren't so friendly. A little rude More
by SLUSHPUPPY069
Other Employees Tagged: Tony Munoz, Michael Park, Bob Giordano
