35 Reviews of Mario Herrera
October 19, 2024
Prestigious staff with exemplary service! You will be treated with high regard and the utmost respect! You will be treated with high regard and the utmost respect! More
Other Employees Tagged: Jamie Ramirez, Ja'Marion Heath, Brandon Scott , Alvin Reyes
July 26, 2024
Excellent service and very smooth experience as always with this dealership! I am with Scott Clark Nissan for 9 years and only trust my vehicle to their service department! with this dealership! I am with Scott Clark Nissan for 9 years and only trust my vehicle to their service department! More
Other Employees Tagged: Deon Brace
March 03, 2024
My experience is great and on time. The service department from the time you drive in is always great.I would like to recognize the service manager Mario and his service team there is no The service department from the time you drive in is always great.I would like to recognize the service manager Mario and his service team there is no one to compare to this team of experts.Thy are truly in a elite call all by there selves. More
Other Employees Tagged: Michael Chavis, Caleb Martin, Jamie Ramirez, Nigel Young, Robert Albert, Ja'Marion Heath , Caitlyn Nearhood
November 20, 2023
I had called several days in advance in reference to battery, under prorated warranty, replacement. I spoke with a lady and she stated how much it would. She put me on hold several times to verify prici battery, under prorated warranty, replacement. I spoke with a lady and she stated how much it would. She put me on hold several times to verify pricing; and I gave her the purchase date of battery from another dealership. I scheduled the service and arrived at dealership. I spoke with Nigel Young, service advisor. He stated the price, etc was a different amount then what the employee told me over the phone. I stated to him, time, dare, name, etc of the person I spoke to. Mr. Nigel Young was nasty and didn't care or checked to see if information was correct. This is not the first time I've dealt with Mr. Young. I asked to speak to a manager. While I was in the waiting area, an older man walked with Nigel Young back towards his desk srea and stated to him that he was a cold motherxxxx**. They thought it was funny. I spoke with Mario Herrera, whom did his job as a manager, as a representative for Scott's Nissan, and checked the phone conversation because it was recorded. He was able to verify that what I stated was correct. Mr. Herrera took care of the issue with a smile and understanding as a Manager should do when dealing with customers. Thank you for your help and correction as an employee and as a manager. Thank you for going that extra mile to verify what a customer states that an employee stated to him; otherwise, I would have still been dealing with an employee without compassion, understanding, or just the correct customer service etiquette. Thank you again Mario Herrera. More
Other Employees Tagged: Nigel Young
July 12, 2023
Awesome service every time we. We love the service department they are an extension of our family We love the service department they are an extension of our family More
Other Employees Tagged: Michael Chavis, Caleb Martin, Jamie Ramirez, Nigel Young , Marty Abernathy, John Green, Tray Greene
June 16, 2023
I have worked with Nissan for maybe 12 years. They are trust worthy. Their prices are fair and competitive. I feel well cared for and respected with the people I work with. I can trust the work t They are trust worthy. Their prices are fair and competitive. I feel well cared for and respected with the people I work with. I can trust the work that is done. I very much appreciate the customer service and the excellence with the work done, and the care they taken with my vehicle. It took me a long time to find people to work on my car that I could feel like I could trust. Scott Clark Nissan on South Boulevard has definitely gained my trust. That goes a long way with me and my husband When we work with companies. Mario did an excellent job and working with me and getting our car fixed. It has 156,000 miles on it but still runs great because of the excellent care they have taken with it and I get regular service done on it. We are so thankful for Scott Clark Nissan on South Boulevard in Charlotte North Carolina More
Other Employees Tagged: Mario Herrera
June 10, 2023
It’s a perfect place with great customer service. I recommend this place to anyone. I recommend this place to anyone. More
Other Employees Tagged: Ja'Marion Heath
February 08, 2023
Excellent customer service. . it a great feeling knowing that i am in good hands when it comes to getting my Nissan armada serviced. . it a great feeling knowing that i am in good hands when it comes to getting my Nissan armada serviced. More
Other Employees Tagged: Caleb Martin, Nigel Young