Mario Herrera

We lost our old ford ranger 97 in a car accident and we need a replacement asap, we found a Nissan frontier with the specifications we need. The vehicle has great price/quality and the customer service was need a replacement asap, we found a Nissan frontier with the specifications we need. The vehicle has great price/quality and the customer service was excellent, Zachary help us in the best options available to close the deal in a smooth way, the paperwork was fast and efficiently. Thanks all to get a durable and rugged vehicle to use for many years More

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I took my car yesterday for normal maintenance. I had the opportunity to work with Mario a little, but primarily Caleb. He has been there many years, but I never really had much an opportunity to w I had the opportunity to work with Mario a little, but primarily Caleb. He has been there many years, but I never really had much an opportunity to work with him. He worked excellently with me. There were several things that they found that needed to be done and I was able to ask him what needed done immediately. He helped me decide what I needed to do And I was very well pleased. He was respectful and worked with excellence. I am always thankful because I know my car is being worked on professionally and with good care. The prices are reasonable. The waiting time Was reasonable and where I wait is vwet nice. I am very pleased with Scott Clark Nissan in South Charlotte More

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Very fast, polite and knowledgeable 10 out of 10 definitely coming back Service was very fast and the videos helped me understand what needed to be maintenance on the vehicle definitely coming back Service was very fast and the videos helped me understand what needed to be maintenance on the vehicle More

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Scott Clark is expensive but does excellent work-reliable n gets the work done in a timely manner, as promised. I highly recommend Nissan n its management n staff.***** n gets the work done in a timely manner, as promised. I highly recommend Nissan n its management n staff.***** More

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Prestigious staff with exemplary service! You will be treated with high regard and the utmost respect! You will be treated with high regard and the utmost respect! More

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Excellent service and very smooth experience as always with this dealership! I am with Scott Clark Nissan for 9 years and only trust my vehicle to their service department! with this dealership! I am with Scott Clark Nissan for 9 years and only trust my vehicle to their service department! More

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Very helpful and caring mechanic excellent work thank you 😊 very satisfied with the work very pleased 😊 very satisfied with the work very pleased More

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My experience is great and on time. The service department from the time you drive in is always great.I would like to recognize the service manager Mario and his service team there is no The service department from the time you drive in is always great.I would like to recognize the service manager Mario and his service team there is no one to compare to this team of experts.Thy are truly in a elite call all by there selves. More

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I had called several days in advance in reference to battery, under prorated warranty, replacement. I spoke with a lady and she stated how much it would. She put me on hold several times to verify prici battery, under prorated warranty, replacement. I spoke with a lady and she stated how much it would. She put me on hold several times to verify pricing; and I gave her the purchase date of battery from another dealership. I scheduled the service and arrived at dealership. I spoke with Nigel Young, service advisor. He stated the price, etc was a different amount then what the employee told me over the phone. I stated to him, time, dare, name, etc of the person I spoke to. Mr. Nigel Young was nasty and didn't care or checked to see if information was correct. This is not the first time I've dealt with Mr. Young. I asked to speak to a manager. While I was in the waiting area, an older man walked with Nigel Young back towards his desk srea and stated to him that he was a cold motherxxxx**. They thought it was funny. I spoke with Mario Herrera, whom did his job as a manager, as a representative for Scott's Nissan, and checked the phone conversation because it was recorded. He was able to verify that what I stated was correct. Mr. Herrera took care of the issue with a smile and understanding as a Manager should do when dealing with customers. Thank you for your help and correction as an employee and as a manager. Thank you for going that extra mile to verify what a customer states that an employee stated to him; otherwise, I would have still been dealing with an employee without compassion, understanding, or just the correct customer service etiquette. Thank you again Mario Herrera. More

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Awesome service every time we. We love the service department they are an extension of our family We love the service department they are an extension of our family More

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