Mario Guglielmelli
Pre-Owned Car Client Advisor
Santa Monica BMW
1127 Santa Monica Blvd
Santa Monica, CA 90401
33 Reviews
Write a Review33 Reviews of Mario Guglielmelli
November 30, 2024
Great customer service! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! More
Other Employees Tagged: Hans Dakhlia, Chris Myers, Dellis Montell Jr., Thomas Nguyen, Yourik Ghadimi, Henry Hall, Richard Clark, Daniel Garcia, Cesar Cueva
November 22, 2024
excellent customer service from all staff staff staff staff staff staff staff staff staff staff staff staff staff staff staff staff staff More
Other Employees Tagged: Hans Dakhlia, Chris Myers
September 30, 2024
As a previous employee I know that SMBMW is always trying to improve in sales and customer service. I've always gotten great service from all departments. to improve in sales and customer service. I've always gotten great service from all departments. More
Other Employees Tagged: Hans Dakhlia, Chris Myers, Henry Hall, Richard Clark, Alex Vasquez , Cesar in service
September 04, 2024
What started as a maintenance turned into a complicated service. I couldn't ask for a better experience from all involved. service. I couldn't ask for a better experience from all involved. More
Other Employees Tagged: Hans Dakhlia, Chris Myers
September 01, 2024
We were Lucky they have the tire we needed in stock. But that’s where the good news ended. They took 30 minutes longer than they estimated to put it on, proceeded to wash the vehicle after even though w But that’s where the good news ended. They took 30 minutes longer than they estimated to put it on, proceeded to wash the vehicle after even though we’d asked them not to and explained we were in a bit of a rush and then when I tested the pressure they had adjusted the pressure to its back on any of the tires so the tire I just spent $800 purchasing and having installed significantly too low. There wasn’t so much as a. I’m sorry we were so careless when we returned and asked them to please inspect their work , I wouldn’t recommend that dealership to anyone More
August 22, 2024
Because they were racist and reported the parts of my vehicle that were not broken as broken. vehicle that were not broken as broken. More
Other Employees Tagged: Dellis Montell Jr., Thomas Nguyen, Yourik Ghadimi, Henry Hall, Richard Clark, Gary Zubko, Daniel Garcia, Cesar Cueva, Alex Vasquez , ALEJANDRO MANCIAS
August 17, 2024
No no no no no no no no no no no no no no. No no No no More
Other Employees Tagged: Hans Dakhlia, Chris Myers
August 05, 2024
great service, clean and prompt. very little wait time and the car was ready on time. very little wait time and the car was ready on time. More
Other Employees Tagged: Hans Dakhlia, Chris Myers
July 04, 2024
People over here are very nice and helpful, clean and good looking dealership, thank you guys good looking dealership, thank you guys More
Other Employees Tagged: Hans Dakhlia, Chris Myers, Dellis Montell Jr., Henry Hall, Richard Clark