Mario Grbavac | Page 68

Car that smells like a ashtray I found a 2016 Honda accord for a good price! My daughter and I along with a young man that works for me, made the 3 hour drive to Chicago. We got to I found a 2016 Honda accord for a good price! My daughter and I along with a young man that works for me, made the 3 hour drive to Chicago. We got to the dealership and saw the car, and really liked it. We got in the car and we both noticed it smelled like cigarette smoke. My mother died of lung cancer and my daughter has asthma! My moms car smelled exactly like the car you guys sold me! When I called and asked about the vehicle I asked if it was a smokers car and was told no! When the salesman got in the car with us to do the test drive, I asked him immediately if the car had been smoked in and He said No Sir it has not! I will tell you this, I would not of drove all the way there and bought this vehicle in a million years if I had known it was a smokers car! I noticed when we got home, the next day in the light, there are two cigarette burns in the from driver seat! I would of left the car and not purchased it but my ride had already left. So there is my experience for you! I own a small business and we have survived almost 73 years, and most of our customers are return customers or referrals . When people are driving from other states the information online needs to be accurate and for god sakes when someone asks if a car has been smoked in, tell the truth! Maybe offer to clean it or something , handle it with integrity! More

by MARATHONMAN242 Verified Customer Verified Customer

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Great experience convinced me to stay with this dealership The five stars are for the dealership as a whole, but especially for salesperson Mario Grbavac. I've been getting my cars from Autobarn Evanston since The five stars are for the dealership as a whole, but especially for salesperson Mario Grbavac. I've been getting my cars from Autobarn Evanston since 2000 and with one exception (not worth dwelling on, because that salesperson is gone and management at the time worked in good faith to clean up his mess) I've had a consistently good experience. Even so, I was considering moving on from VW when my current lease expired. I was looking for a compact SUV and there are a lot of great ones on the market right now. I stayed with VW and with Autobarn almost entirely because of the fantastic, straightforward, thoughtful service I got from Mario. Two years ago, when I was unhappy halfway through my last lease, he sat down with me and went over ALL my options, including bailing on the lease, taking the penalty, and leaving the dealership altogether. He ran the numbers for me and carefully walked me through my options without trying to persuade me to go with one over the others. I ended up finishing up the lease and staying with VW because Mario checked in with me months before it was up, met with me several times before I made my decision, again went over options in a way that felt transparent and straightforward, and got me into the Tiguan SE of my dreams. I am so excited about this car, which has everything I wanted and more than I hoped for, and am glad to have worked with Mario again. More

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Zoom Zoom Great dealership to get a vehicle. Friendly and knowledgeable staff there to help you with getting a vehicle, the process and even the after. Could ha Great dealership to get a vehicle. Friendly and knowledgeable staff there to help you with getting a vehicle, the process and even the after. Could have asked for a better experience with getting my first vehicle and can’t wait to get my next. Narcis, Mario and Sharon helped me find the right vehicle that met my needs and budget. Even after they still have been helpful with answering first time owner questions like how to open the trunk or de-fog the windows. More

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Excellent Mario Grbavac was very knowledgeable with helping me choose the right car. Mario went above and beyond to get me the price I was comfortable with. Mario Grbavac was very knowledgeable with helping me choose the right car. Mario went above and beyond to get me the price I was comfortable with. More

by MDENIS60645 Verified Customer Verified Customer

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THEY BEAT THE COMPETIION BY A LONG SHOT THE DEALER GAVE ME MUCH MORE IN TRADE-IN THAT THE COMPETITION. THE SALES PRICE WAS MUCH LOWER THT THE COMPETITION.. IF I WAS DONALD TRUMP YOU ARE THE DEALER GAVE ME MUCH MORE IN TRADE-IN THAT THE COMPETITION. THE SALES PRICE WAS MUCH LOWER THT THE COMPETITION.. IF I WAS DONALD TRUMP YOU ARE HIRED!!!!! More

by prlwsdm Verified Customer Verified Customer

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Great customer service Transparent and non bureaucratic ways of work, all information was available and clarified, and salesman was kind and patient to get us through the pr Transparent and non bureaucratic ways of work, all information was available and clarified, and salesman was kind and patient to get us through the process. More

by LUIZ.A.VEIGA Verified Customer Verified Customer

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Great Service I had a great car experience purchasing a used car through Autobarn. The process was quick and Mario was great and very reasonable to work with. The I had a great car experience purchasing a used car through Autobarn. The process was quick and Mario was great and very reasonable to work with. There were no gimmicks as you get from Sales at many other dealers. More

by KINGJACK7691 Verified Customer Verified Customer

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Very warm and personable did not feel pushed Came in to buy used .. showed us what we wanted but asked politely if they could show us a new car but in our price range and with all our needs thus Came in to buy used .. showed us what we wanted but asked politely if they could show us a new car but in our price range and with all our needs thus feeling good because th listened to our needs .. we ended up buying the new car.. we felt very comfortable not rushed or pushed., it was a very pleasant experience. Thank you More

by pgitles Verified Customer Verified Customer

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Good man He kindly show all vehicles that I ask. Price is fair. nice exprience. Car is also good until now. He feels good so I bought with him. He kindly show all vehicles that I ask. Price is fair. nice exprience. Car is also good until now. He feels good so I bought with him. More

by someone by a car Verified Customer Verified Customer

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full service Mario helped me renew my lease and get a new vehicle. I am very happy with everything. Even Chris Norton who took care of the business was awesome. Mario helped me renew my lease and get a new vehicle. I am very happy with everything. Even Chris Norton who took care of the business was awesome. I highly recommend this place and those people to work with More

by Jemfromwales Verified Customer Verified Customer

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