Marina Felix

Marina is very committed to providing extra customer service. She is timely, professional and the reason we keep coming to Dirito. service. She is timely, professional and the reason we keep coming to Dirito. More

by JONCAMPO Verified Customer Verified Customer

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Very good service because they changed my car oil on the same morning. It would be a good place if it has better coffee machine that can provide latte and cappuccino same morning. It would be a good place if it has better coffee machine that can provide latte and cappuccino More

by ASF69 Verified Customer Verified Customer

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Great Dealer and Salesman of the Year? Gus Davila. They were great. Everyone at the dealer were very helpful. Gus Davila. They were great. Everyone at the dealer were very helpful. More

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Dirito Brothers Walnut Creek VW’s Service department is one of the biggest reasons as to why I will keep buying VW cars. one of the biggest reasons as to why I will keep buying VW cars. More

by Donna Frankel Verified Customer Verified Customer

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Kyle Ritola, your dealership supposed to receive a 5-star rating. Please also see my comments in previous survey. rating. Please also see my comments in previous survey. More

by ilmwvm9 Verified Customer Verified Customer

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Marina was very helpful to get the car back to me fast. I dropped it off on 12-23 and got it back 12-26. Work performed was replacement of 4 tires, 40,000 miles service, 2 recalls (door handles and softw I dropped it off on 12-23 and got it back 12-26. Work performed was replacement of 4 tires, 40,000 miles service, 2 recalls (door handles and software update). More

by ilmwvm9 Verified Customer Verified Customer

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Marina was great as usual. The only negative part was the technician forgot to reset the TPMS. The only negative part was the technician forgot to reset the TPMS. More

by aetcheveste Verified Customer Verified Customer

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The visit was a successful one. The place was clean, Marina was helpful. I was able to get my recall and maintenance services on the same day. An Uber was provided to me to get home The place was clean, Marina was helpful. I was able to get my recall and maintenance services on the same day. An Uber was provided to me to get home. More

by Karl Salomon Verified Customer Verified Customer

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Appointment for an oil change at 920am did not get done till after 5pm. It took a whole day, why make a morning appointment if that’s the case till after 5pm. It took a whole day, why make a morning appointment if that’s the case More

by APASCUA1961 Verified Customer Verified Customer

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Great job fixing my tire with removing the nail and patching it up for me. patching it up for me. More

by MQALARCON Verified Customer Verified Customer

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