Marina Felix

Very friendly and helpful. Car was done and communicated with me on everything. Very convenient location Car was done and communicated with me on everything. Very convenient location More

by ERINKENNED Verified Customer Verified Customer

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Marina was very helpful and communicated with me very clearly about what would be done. clearly about what would be done. More

by pflora Verified Customer Verified Customer

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Marina was awesome. Very knowledgeable about my car. She is the reason I’m there Very knowledgeable about my car. She is the reason I’m there More

by JOSIER70 Verified Customer Verified Customer

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I scheduled a quick 2 yr service with only 13,000 miles. I had stated that I planned to wait for my vehicle. I was switched to an all day apt to cover recalls with NO loaner despite this being my work vehi I had stated that I planned to wait for my vehicle. I was switched to an all day apt to cover recalls with NO loaner despite this being my work vehicle. Despite no loaner and having my car ALL day due to recalls, they didn’t even bother to wash or charge my iD4. When picking up my vehicle, I had to ask what work was done. The service person didn’t really know and even suggested that this vehicle needed new brakes! I have had nothing but problems with VW. My previous “repair on 1 yr car” took 5 months which they then blamed on me!!! If you need to contact corporate you cannot. Even service department cannot contact corporate. Run from VW brand! More

by marielloyd1 Verified Customer Verified Customer

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Let’s start with the phone call to dealership was told to come cause the code was important and if I have time to wait will help me with my car ! ASAP driving in was directed and greater wrote up my concerns come cause the code was important and if I have time to wait will help me with my car ! ASAP driving in was directed and greater wrote up my concerns regarding my vehicle being service Sean came over took charge asking if I had time to wait very politely waited for 30 Minutes to be delivered the car directly from Lucas Technician saying that code was only for the low grade fuel been using soo recommended that start using Middle Grade only that was all and Sean said there’s no charge also said they added fuel injectors cleaner for free too! Amazing customer service thank you too all service and sales managers very friendly customer support team also there’s wi-fi , Coffee ,tea ,ho chocolate,cold fresh water , cable tv couches soo comfortable and clean enough to eat without having too much trouble must come get you new car or service and parts department has everything in stock too! 5stars More

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Marina is always pleasant to work with and super knowledgeable. My car was in for a 40k a d new tires. The service was fast and courteous. knowledgeable. My car was in for a 40k a d new tires. The service was fast and courteous. More

by dreamathis3 Verified Customer Verified Customer

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Dorito Brothers does a great job every time I have to take my car in for service. take my car in for service. More

by DMAPLE Verified Customer Verified Customer

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The service was great. The staff was friendly knowledgeable and efficient. More people would answer the survey if you removed the 15 word minimum on the first comment.. The staff was friendly knowledgeable and efficient. More people would answer the survey if you removed the 15 word minimum on the first comment.. More

by david.corral Verified Customer Verified Customer

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Great service, great communications, always meet or exceed their timelines given. Drop off and pick up service is a great addition.. exceed their timelines given. Drop off and pick up service is a great addition.. More

by STRTHMLTN Verified Customer Verified Customer

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Marina, Was very friendly and knowledgeable about our vehicle. The work was done quickly and we were back on the road in no time. vehicle. The work was done quickly and we were back on the road in no time. More

by PATRICK@DWELLEYFARMS.COM Verified Customer Verified Customer

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