Marina Felix
Marina Felix at Dirito Brothers Walnut Creek Volkswagen

Marina Felix

service advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
782 Reviews

Industry Experience

25 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.9

782 Reviews

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782 Reviews of Marina Felix

May 26, 2025

Dealership Rating
Employee Rating

Good people make great employees make happy customers all of which can be found at Dirito Bros VW More

by IJCAREY
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

May 28, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words about our team here at Dirito Brothers Walnut Creek Volkswagen. We appreciate your support.

May 25, 2025

Dealership Rating
Employee Rating

Every thing worked and great as usual as I have my third GTI from this dealership. First two I leased this one I financed to own. More

by PARTHIS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting Dirito Brothers Walnut Creek Volkswagen with your vehicle. We're glad to have you as a loyal customer. Enjoy your newly financed GTI.

May 15, 2025

Dealership Rating
Employee Rating

Marina took very good care of us. Great communication. She was able to work around our schedule. More

by zooloo007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your experience with our team at Dirito Brothers Walnut Creek Volkswagen. We're glad to be of service and happy everything worked out smoothly for you. Take care.

May 15, 2025

Dealership Rating
Employee Rating

Great customer service, took great care of me. Very honest about what was needed for my car. More

by Lavernerice925
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

May 26, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to know that you experienced our honest customer service. Thanks for choosing Dirito Brothers Walnut Creek Volkswagen. Take care!

May 12, 2025

Dealership Rating
Employee Rating

I was helped by Marina Felix who was very helpful in every way. She was completely knowledgeable in every aspect of the service maintenance of my Volkswagen Tiquan including how to work the outside mir More

by PHILLIPSSUE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 12, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear that our team at Dirito Brothers Walnut Creek Volkswagen provided helpful and knowledgeable service for your Volkswagen Tiguan. Thank you for the review.

May 10, 2025

Dealership Rating
Employee Rating

Sean and all the employees at the dealership provided awesome customer service. I appreciate it. More

by scraft74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

May 11, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're grateful for your feedback and are happy to hear you had such a positive experience with our team at Dirito Brothers Walnut Creek Volkswagen.

May 10, 2025

Dealership Rating
Employee Rating

Marisa is knowledgeable and professional and worked with me, my insurance adjuster and Josh who repaired the rodent damage. It was seamless process and I appreciated the superior customer service. More

by denise.h.m3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear about your smooth experience with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for appreciating our customer service. Wishing you well.

May 07, 2025

Dealership Rating
Employee Rating

Marina is always a pleasure to work with and answers any questions quickly. It took longer to complete the repair than I expected, but that might be due to the difficulty of getting SAAB parts. More

by EPOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team. We appreciate your patience and understanding regarding the repair process and hope you're satisfied with the outcome at Dirito Brothers Walnut Creek Volkswagen.

May 04, 2025

Dealership Rating
Employee Rating

Thank you for your care and skill and servicing my Golf since 2013. I appreciate. More

by aliceaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

May 11, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We really appreciate your loyalty to Dirito Brothers Walnut Creek Volkswagen. We're glad we could assist with your Golf since 2013. Take care and drive safely!

May 02, 2025

Dealership Rating
Employee Rating

Premium experience. Wish they would include or offer at a discounted rate a car-wash. More

by mesumes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your thoughts. We're glad you had a premium experience with us at Dirito Brothers Walnut Creek Volkswagen.

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