Maria Gains
Lexus Service Advisor 423-499-9095
Lexus of Chattanooga
2135 Chapman Rd
Chattanooga, TN 37421
12 Reviews
Write a Review12 Reviews of Maria Gains
January 06, 2025
I’ve visited many Dealerships and they’re all good but Lexus of Chattanooga by far exceeds them all. They really care about you and your vehicle Lexus of Chattanooga by far exceeds them all. They really care about you and your vehicle More
Other Employees Tagged: John Cate, Andrea Mashburn, Cody Skipper
August 12, 2024
This makes the fourth Lexus from this dealership because we have felt good about the deal we have made with Ralph Paty. He is the main reason we keep going back to Lexus of Chattanooga when we need a new v we have felt good about the deal we have made with Ralph Paty. He is the main reason we keep going back to Lexus of Chattanooga when we need a new vehicle. More
Other Employees Tagged: Ralph Paty, Andrea Mashburn, Robbie Bales, Jackson Antinore, Justin Hendrick
November 20, 2022
I highly recommend Lexus of Chattanooga. Marc made my purchase fast and easy! Professional and Friendly! Marc made my purchase fast and easy! Professional and Friendly! More
Other Employees Tagged: Randy Hatfield, Robbie Bales, Marc Bales , Alesia Durr
May 06, 2021
From my first phone call to schedule appointment for issue with my vehicle, Maria was kind, personable and very professional. She treated me as if I was family. Great service and follow up! issue with my vehicle, Maria was kind, personable and very professional. She treated me as if I was family. Great service and follow up! More
March 11, 2021
Maria took careful notes, wrote down all the information and phone numbers from the insurance on my certified Lexus, made phone calls to see what all was covered while she sent my car to Service to have the and phone numbers from the insurance on my certified Lexus, made phone calls to see what all was covered while she sent my car to Service to have them check over everything to make sure all was working in good condition. She found a recall on my car and asked me about it and I told her that the doorhandles clicked when I open them so she had the servicemen check it out and she arranged for me to have my doorhandles replaced since there’s a recall on them. She worked hard for me & even provided me another Lexus vehicles so that I could go to work for the 4 hours they worked on my car. I was barely there 10 minutes and all of this took place (minus the phone calls to my certified insurance, which Maria worked on while I was gone). Maria is a hard worker and did a great job! More
July 06, 2020
I was out of town in my Lexus LX 570 when my driver’s side mirror was hit by a school bus. I contacted Keith in the parts department. He was extremely helpful. He put me in contact with Maria in the serv side mirror was hit by a school bus. I contacted Keith in the parts department. He was extremely helpful. He put me in contact with Maria in the service department. The part was ordered and installed the next day. I was afforded a loaner vehicle and treated exceptionally well throughout the whole process. Thank you. More
Other Employees Tagged: Keith
April 16, 2020
Ralph Paty is phenomenal. He found three different vehicles until he finally found the one that fit my wife’s needs and wants. He spent a lot of time with us and several days of probably what he thoug vehicles until he finally found the one that fit my wife’s needs and wants. He spent a lot of time with us and several days of probably what he thought was wasted time. I’m the end he kept sending videos and pictures and found her exactly what she wanted at an unbelievable price. Thank you so much. More
Other Employees Tagged: Ralph Paty, Randy Hatfield, John Cate, Ryan Kennedy, Robert Graham, Andrea Mashburn, Robbie Bales , Travis Gray, Cameron Stooksbury, Ralph Paty