Maria Fernandez | Page 2

They did great when I went in for an oil change, but when I called to schedule a service appointment, and then took my vehicle in, the did a multi point inspection. Helpful, but I didn't request one, and hon I called to schedule a service appointment, and then took my vehicle in, the did a multi point inspection. Helpful, but I didn't request one, and honestly didn't have the money to pay for it either, just the one service I scheduled. Anyways I called back once they sent me the recommendations and findings from the inspection, and i was told that I had only scheduled to find out what the bigger problem was for the service I was going to get done... so not the service I actually requested. Eventually we got it figured out. I am disappointed as a customer, because I very well may have been charged for the extra things they did without consulting me, honestly thats what frustrated me the most. On the upside though they only charged me for the original quoted price, and not the extra. I was very thankful. More

by Lenny Verified Customer Verified Customer

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Friendly, professional staff, repairs were completed within one day (as promised), appreciate the shuttle and complimentary carwash (and the free popcorn was a nice touch!). Highly recommend taking you within one day (as promised), appreciate the shuttle and complimentary carwash (and the free popcorn was a nice touch!). Highly recommend taking your vehicle (preferably a Nissan) to Walla Walla Nissan. More

by TJ.INOUYE Verified Customer Verified Customer

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Took care of my issue, navigation screen needed to be replaced, took a few visits But finally got fixed replaced, took a few visits But finally got fixed More

by PAXNAND Verified Customer Verified Customer

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Are Nissan Titan is broken down all the time Nissan of Walla Walla has had the pickup again for 4 months again now they are saying another 2 weeks it never stops with them the owner won't even call back . Walla Walla has had the pickup again for 4 months again now they are saying another 2 weeks it never stops with them the owner won't even call back . And there warranty we bought is no good stay clear of that place or you might regret it!!!!! More

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The communication was very effective. And I got the results on my car very fast. I also appreciated the rides while my car was at the car workshop. Thank you! And I got the results on my car very fast. I also appreciated the rides while my car was at the car workshop. Thank you! More

by EYLEEN MENCHU Verified Customer Verified Customer

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Excellent dealership. Very friendly and knowledgeable staff. Everyone was helpful, courteous, and kind. The service and parts department are the best. Very friendly and knowledgeable staff. Everyone was helpful, courteous, and kind. The service and parts department are the best. More

by Cougwsu Verified Customer Verified Customer

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My experience has always been excellent! They communicate well, and are easy to work with! They communicate well, and are easy to work with! More

by Scott Verified Customer Verified Customer

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Great service, very helpful and professional 👏. thanks didn't charge for unnecessary items not needed 👍. thanks didn't charge for unnecessary items not needed 👍. More

by Gavin reid Verified Customer Verified Customer

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Marie was efficient polite knowledgeable and pleasant to work with. She made sure I knew the costs and benefits before the service! work with. She made sure I knew the costs and benefits before the service! More

by RICKDESMOND Verified Customer Verified Customer

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She was able to get me in or a recall on short notice. They completed the work quickly. They completed the work quickly. More

by behrendsmech Verified Customer Verified Customer

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