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Maria Arroyo
Maria Arroyo at Toyota of Downtown L.A.
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Maria Arroyo

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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4.8
111 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

111 Reviews

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111 Reviews of Maria Arroyo

December 13, 2024

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Employee Rating

Me sentí satisfecho con el servicio en el declaró, sigan adelante con ese profesionalismo, muchas gracias More

by PASTORJORGE123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Esperanza Romero, Alex Anaya, Abraham Alvarado, Andrew Barnes

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Dec 16, 2024

Toyota of Downtown L.A. responded

¡Muchas gracias por tu comentario! Nos alegra saber que te sentiste satisfecho con el servicio en Toyota of Downtown L.A. Apreciamos tus amables palabras y seguiremos esforzándonos por mantener nuestro profesionalismo. Esperamos verte nuevamente pronto. Sincerely, The Toyota of Downtown LA Team

December 06, 2024

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Employee Rating

Best dealer I have ever been to and best ADVISOR I know. Very responsible person More

by amalio.torres74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Anaya, Abraham Alvarado, Amalio Torres

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Dec 09, 2024

Toyota of Downtown L.A. responded

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience at Toyota of Downtown L.A. and that our advisor made a lasting impression. Your kind words truly motivate us to keep providing the best service possible. We look forward to seeing you again soon! Sincerely, The Toyota of Downtown LA Team

June 01, 2024

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Employee Rating

Me atendieron muy bien muy amables las personas que trabajan ahí muy buen trabajo que hacen la señorita que me ayudo muy amable yo lo recomendaría para otras personas More

by CORPUS1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 04, 2024

Toyota of Downtown L.A. responded

¡Gracias por tu amable reseña! Nos alegra saber que recibiste un excelente servicio de nuestro equipo en Toyota of Downtown L.A. Nos esforzamos por brindar una experiencia excepcional a cada cliente, y nos alegra saber que lo logramos contigo. ¡Esperamos verte de nuevo pronto y gracias por recomendarnos! Sinceremente, The Toyota of Downtown LA Team

February 28, 2024

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Employee Rating

Attentive and informative, work hard to get issue fixed. Walked me step by step process More

by Nekson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmie Saucedo

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Mar 01, 2024

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

November 11, 2023

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For there being a whole bunch wrong with my car, I absolutely had a great experience. I had an 8am appointment and I was greeted by Maria. She was so helpful and made me feel at ease. She answered all More

by Madalynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2023

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us, Madalynne! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

Nov 11, 2023

Madalynne responded

👍🏽

November 05, 2023

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Employee Rating

Good customer service, very nice people and they where able to help us get our cars. More

by vasquezmaritza2721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Ayala, Esperanza Romero, Ricardo Rodriguez, Carlos Pelayo, Nelson Villalta, Yeni Escalante, Ervin Castellanos, Olga Ulin, Brandon Johnson

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Nov 07, 2023

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

November 03, 2023

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Employee Rating

I didn’t have an appointment but Maria help me out. She was very helpful and informative. I got my car back in no time. More

by rosa.1.amaral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose "Fernando" Saavedra

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Nov 07, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Rosa! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

October 27, 2023

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Employee Rating

His customer service is top notch ! I wholeheartedly appreciate his support and care of my car and educating me on my car. This location overall has my whole heart. Jonathan was so plea More

by Sonia617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Lopez Camacho

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Oct 31, 2023

Toyota of Downtown L.A. responded

Thanks for this awesome review, Sonia! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Toyota of Downtown LA Team

October 26, 2023

Dealership Rating
Employee Rating

Maria provided me with The best service possible, thank you maria for your help. I wish there were more maria like you. More

by Carlosm22000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2023

Toyota of Downtown L.A. responded

Carlos, thank you for taking the time to share your kind feedback about Maria. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Toyota of Downtown LA Team

October 21, 2023

Dealership Rating
Employee Rating

Awesome teamwork on display. Always engaging, informative, and provide quality work. This dealership has worked with me from buying, through maintenance, and beyond. More

by Josecarcamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Kamoshida, Jose "Fernando" Saavedra

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Oct 24, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us, Jose! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

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