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Mari Whaley
Mari Whaley at Button CDJR

Mari Whaley | Page 7

Service Manager

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
115 Reviews
4.8

115 Reviews

Write a Review

115 Reviews of Mari Whaley

May 23, 2025

Dealership Rating
Employee Rating

Seamless process and communication was great in and out service and. The service manager Mari was great! More

by VIOLETAADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker

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May 28, 2025

Button CDJR responded

Thank you for your fantastic feedback! We’re thrilled to hear the process was seamless and that Mari, our service manager, provided excellent support. We appreciate your kind words and look forward to serving you again!

May 21, 2025

Dealership Rating
Employee Rating

Very fast and and very nice, enjoyed the great customer service at this location. Will definitely recommend to anyone More

by dave.christman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Linda Simpson

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May 21, 2025

Button CDJR responded

Thank you for your kind words! We’re thrilled to hear you enjoyed the fast and friendly service. Your recommendation means a lot to us, and we look forward to serving you and your friends again soon!

May 20, 2025

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Employee Rating

Excellent very quick. . Very informative and very good Quality. Service kept us informed and did all we asked. Very Pleasant! More

by jonaanders26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hansen, Chris Henn, Kolton Sandefur , Miranda Armstrong, David Buckler, Shannon Dillman, Rex Gingerich

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May 21, 2025

Button CDJR responded

Thank you for your wonderful feedback! We’re delighted to hear that our team provided quick, informative, and high-quality service while keeping you informed every step of the way. It’s great to know you had a pleasant experience with us!

May 09, 2025

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Employee Rating

Button Service was AWESOME. The advisors took great care of me, and got my issues resolved as promised. I had a very enjoyable experience. More

by whodey93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Greg Finley

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May 12, 2025

Button CDJR responded

Hi, thank you for your 5-star review. We appreciate you!

May 03, 2025

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Employee Rating

Great service and communications. I just went in for a supplemental/backup battery install. I was prepared to just drop off my jeep and pick it up after work, but they installed it More

by dchambers30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hansen, Jada Critchlow, Kolton Sandefur

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May 05, 2025

Button CDJR responded

Thank you for the fantastic review! We're so glad to hear that we could get your Jeep taken care of quickly and efficiently. It's great that the cost was even better than expected! We truly appreciate your continued trust in Button for both service and oil changes, and we look forward to providing you with great experiences in the future. Thank you again for your support!

April 24, 2025

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Employee Rating

Good service, haven't had a bad experience yet. Keep up the good work! KEN More

by knewell6102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Linda Simpson

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May 05, 2025

Button CDJR responded

Thank you, Ken, for the great feedback! We're so glad to hear you've had positive experiences with us. We truly appreciate your support and will continue to do our best to provide excellent service. Looking forward to serving you again!

April 24, 2025

Dealership Rating
Employee Rating

Unhappy with my vehicle repair and how I still have the issue unresolved after 2 years More

by mitwrigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jada Critchlow, Garritt Stryker, Kolton Sandefur , Miranda Armstrong, Chris Belt, David Buckler, Shannon Dillman, Erika Tobin

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Apr 24, 2025

Button CDJR responded

Hello, we'd like the chance to make it right. Please email our Service Manager, Mari Whaley at mari.whaley@drivechariot.com. Thank you!

January 20, 2025

Dealership Rating
Employee Rating

The young lady that helped me was very informative and kept me up-to-date with what was going on with my vehicle. More

by kiaraally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

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Jan 31, 2025

Button CDJR responded

Thank you for sharing your positive experience! We truly value clear communication with our customers, and it’s great to know she made a difference during your visit. If you need anything else, feel free to reach out!

January 18, 2025

Dealership Rating
Employee Rating

Happy to get an appointment for oil changes, better than setting in line for a long time. More

by gmdixon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Garritt Stryker, Kolton Sandefur , Shannon Dillman, Erika Tobin

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Feb 21, 2025

Button CDJR responded

We’re so glad to hear that you were able to get an appointment for your oil change without the long wait! We aim to make the process as convenient as possible, and it's great to know that worked out for you. We look forward to helping you again soon!

January 18, 2025

Dealership Rating
Employee Rating

Good work and communication so far. I'll be back to have some more work done. More

by Allout06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erika Tobin

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Feb 21, 2025

Button CDJR responded

Thank you for the positive feedback! We're glad to hear that you're happy with the work and communication so far. We look forward to having you back for any future service needs. See you soon!

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