Mari Ramirez
Mari Ramirez at Woody Buick GMC of Naperville

Mari Ramirez

Customer Service Manager

Woody Buick GMC of Naperville

1585 W Ogden Ave
Naperville, IL 60540

Contact Me
4.8
19 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

16 yrs, 4 mos

Languages Spoken

Spanish Spanish

4.8

19 Reviews

Write a Review

19 Reviews of Mari Ramirez

March 24, 2026

Dealership Rating
Employee Rating

In the 40 years, I have been buying cars, and being the general manager of a car dealership, this dealership has the worst salesforce I have ever dealt with. If you are trying to buy a car from the dealers More

by Oshguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 27, 2026

Woody Buick GMC of Naperville responded

Thank you for your feedback. We’re sorry to hear about your experience, as our goal is always customer satisfaction. We would appreciate the opportunity to learn more about what happened and address your experience directly. Please share your contact information or reach out to us so a member of our management team can connect with you. We value your feedback and hope to have the chance to assist you further.

Mar 27, 2026

Oshguy responded

Please have your sales manager call me at 920-203-6520. Your management team has had numerous chances to call me and none of them have called me. I actually would love to speak to the owner of your dealership. I have never been treated so shabbily by any organization ever! I wonder how many sales you lose a year because of your inept sales staff? Mike Russell

March 24, 2026

Dealership Rating
Employee Rating

Daniel was great and loved that he was able to connect and speak Spanish with my family. The manager I signed with was a little pushy on getting extended warranty and seemed upset of the polite decline. O More

by mbautista246
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Vinhal , Claudia

Mar 25, 2026

Woody Buick GMC of Naperville responded

We’re glad to hear that Daniel provided a great experience and was able to connect with your family! We appreciate you sharing your perspective and will review your comments with our team as we continue to improve the overall experience. Thank you!

March 15, 2026

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No gimmicks or nonsense. Friendly and what we discussed and agreed to actually happened. No last minute changes to pricing or extra fees. I normally dread going into dealersh More

by ejl1508
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Lo, Shaun Shore

Mar 17, 2026

Woody Buick GMC of Naperville responded

Your satisfaction is our top priority, and we’re glad to hear that Dan exceeded your expectations. If you have any feedback or need any future assistance, feel free to contact us. Until then, take care!

February 25, 2026

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Employee Rating

Extremely pleased with the entire experience. From sales to financing, I could not be more happy. More

by PJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2026

Woody Buick GMC of Naperville responded

Thank you, PJ, for the fantastic review! We’re so glad our team could provide you with a great experience, and your feedback truly motivates us to keep raising the bar. If you ever need anything in the future, feel free to reach out. Have a wonderful day!

February 21, 2026

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Employee Rating

We had an absolutely wonderful experience working with Anthony at Woody Buick! From start to finish, he walked us through every step of purchasing our new car and made the entire process smooth and stress More

by Shine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Shore, Anthony Dominguez

Feb 24, 2026

Woody Buick GMC of Naperville responded

We're so grateful for your kind feedback, Shine! It's fantastic to know that Anthony made your experience exceptional. We hope you enjoy every moment in your new Buick. Woody Buick GMC of Naperville is here whenever you need us!

February 12, 2026

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Employee Rating

2nd car purchased here. Great customer service. Would recommend dealer and salesman to anybody! No pressure or slick tactics More

by rick.noltemeyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wilfrido Zalapa , James K -

Feb 13, 2026

Woody Buick GMC of Naperville responded

Thank you for the fantastic recommendation and congratulations on your new purchase, Rick! It's reviews like yours that remind us why we love what we do here at Woody Buick GMC of Naperville. We're grateful for your business and excited to continue serving you for years to come!

February 08, 2026

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Employee Rating

Great customer service they were able to work with me and get my approved and a good monthly rate with a good interest More

by adrian.rodriguez3220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2026

Woody Buick GMC of Naperville responded

We’re grateful for your review, Adrian! At Woody Buick GMC of Naperville, our priority is ensuring that every guest feels valued and supported. We appreciate your business and hope to see you again soon!

February 03, 2026

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Employee Rating

Hes an awesome sales men 5 star rating. Thank you Woody Buick GMC of Naperville More

by rmcommunications1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Vinhal

Feb 06, 2026

Woody Buick GMC of Naperville responded

We’re so glad to hear everything went well! Our team works hard to provide top-notch service, and it’s great to know we hit the mark. Thank you for the trust and the great review!

January 27, 2026

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Employee Rating

Very good service, Nice and professional agent (Dell), Highly recommend this location. I am super happy with my new purchase! More

by irmax5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2026

Woody Buick GMC of Naperville responded

Congratulations on your new GMC! We're so pleased that Dell and our Woody Buick GMC of Naperville family could deliver the outstanding experience you deserve. Thank you for your trust and recommendation. Here's to many happy miles ahead!

January 03, 2026

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Employee Rating

BRIAN WAS VERY PROFESSIONAL AND KNOWLEDABLE ABOUT OUR NEEDS. HE MADE THE WHOLE BUYING PROCESS COMFORTABLE. More

by AJARDIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Newcomb, Shaun Shore

Jan 06, 2026

Woody Buick GMC of Naperville responded

We appreciate your kind review, AJARDIS! It’s great to know that Brian and our team provided you with the experience you deserve during your visit. If you ever need anything else, don’t hesitate to reach out. We’re here to assist with all your automotive needs!

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