Marcus (Kain) Hankins

The process was very easy and everyone was super informative. I was really happy with the process. informative. I was really happy with the process. More

by MATTSELSOR Verified Customer Verified Customer

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I originally called Russ Darrow Kia to discuss a 2025 Sportage I was intereated in getting. I spoke with Kain and he was very helpful and informative over the phone. I explained that we had a terrible ex Sportage I was intereated in getting. I spoke with Kain and he was very helpful and informative over the phone. I explained that we had a terrible experience at Janesville Kia and greatly appreciated his level of customer service. When I got to the dealership Kain met with me and got me into a 2025 Sportage and helped me find a 2018 Sorento for my daughter. He answered all my questions and made the experience very pleasent. More

by TTHOMAS22669 Verified Customer Verified Customer

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Kain, Jacob, and Brandon are an amazing team! They made buying my first car easy and fun. They even made sure I could stay in my budget, but that I got the perfect car that fit both my needs and They made buying my first car easy and fun. They even made sure I could stay in my budget, but that I got the perfect car that fit both my needs and wants all in one. Huge thank you to Kain, Jacob, Brandon, and the whole Russ Darrow Kia of Waukesha Team for making my first car buying experience an amazing one! More

by Kalaya S. Verified Customer Verified Customer

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Excellent! Everyone was so professional, helpful and super nice. Perfect! I would buy another car from Russ Kia, from here Everyone was so professional, helpful and super nice. Perfect! I would buy another car from Russ Kia, from here More

by DFRANK6320 Verified Customer Verified Customer

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Kain was the best from the start. Messaging me, setting up an appointment, my test drive, answering questions. When he delivered my vehicle, he had programmed a radio station that I t Messaging me, setting up an appointment, my test drive, answering questions. When he delivered my vehicle, he had programmed a radio station that I told him my husband makes me listen to that we had talked about in the test drive- too funny. He explained features, answered my text when I couldn’t remember how to find something on the screen. Great attention to detail, little things make a difference. Thanks friend! More

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I appreciated their prompt responses when I emailed, called or texted. The finance and paperwork process always take a while but they made it as pleasant as possible. called or texted. The finance and paperwork process always take a while but they made it as pleasant as possible. More

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Marcus is a Great guy to work with very helpful and attentive. Hope he's still there when I return to get a new Kia. attentive. Hope he's still there when I return to get a new Kia. More

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Marcus (Kain) was fantastic! I would recommend him to anyone looking for a new car. Kain listened to what I needed, wanted, and could afford. After test driving a car they had o I would recommend him to anyone looking for a new car. Kain listened to what I needed, wanted, and could afford. After test driving a car they had on the lot to make sure I liked the model, Kain got to work searching for something that met my needs and made me happy. Although the car was at another dealership, Kain made arrangements to have it driven over to the Waukesha location and 90 minutes later I was test driving my new car! Thank you, Kain, for all your help! More

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This dealership is awesome. They know me and my family by name, i love it!!! Great customer service, attentive, clean!!! My family and I have been coming here for years. Our dau They know me and my family by name, i love it!!! Great customer service, attentive, clean!!! My family and I have been coming here for years. Our daughter got a car almost 2 years ago and my son got one last week!!! If you are looking for a dealership, this is the place to go. More

by SHANINA Wade Verified Customer Verified Customer

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This was the first time buying a car on my own and I had a fantastic experience! Xavier was busy with another customer when I arrived, but he promptly had another sales associate, Marcus, help me out. No a fantastic experience! Xavier was busy with another customer when I arrived, but he promptly had another sales associate, Marcus, help me out. No waiting around to get started. He was able to answer all of my questions and took the time to make sure I felt comfortable throughout my experience. They did a great job of hitting my financial goals too. All of the staff were very friendly and knowledgeable. The shop did a fantastic job of detailing my Jeep! I highly recommend this dealership! I love my new vehicle!!! More

by JDreger Verified Customer Verified Customer

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