Marco Rivas

Bought a sprinter van for my business. Within 2 months the entire coolant system collapsed. $3500 to repair. Within 2 months the entire coolant system collapsed. $3500 to repair. More

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The honest advice from Thomas and Marco helped me finalize my choice quickly. Amy took care of the loan fast. Great experience with purchasing my Civic. finalize my choice quickly. Amy took care of the loan fast. Great experience with purchasing my Civic. More

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Marco suggested a sporty GMC SUV for our upcoming winter adventures. With Amy’s help, trading in my old hatchback was fast, and now we are planning the final test-drive with my boyfriend to let him do a pro adventures. With Amy’s help, trading in my old hatchback was fast, and now we are planning the final test-drive with my boyfriend to let him do a professional look before the purchase. More

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Poor service and communication. I still don’t have my license plates after four months and now my check engine light came on after 4K miles driven. I can’t get state inspection do I still don’t have my license plates after four months and now my check engine light came on after 4K miles driven. I can’t get state inspection done until I replace the radiator blinds at $2K to fix the repair. Brake pads are terrible causing shaky steering while as I engage the brakes as well. Just very disappointing and dissatisfied with how this transaction has gone! More

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Alex Grechanik – President, and Steve Podolny – CEO: We purchased a 2021 Toyota Sienna (Vin: TDYRKEC6MS032011) from CarWise Gurnee on Saturday, December 6. After taking the vehicle home, we disc CEO: We purchased a 2021 Toyota Sienna (Vin: TDYRKEC6MS032011) from CarWise Gurnee on Saturday, December 6. After taking the vehicle home, we discovered that the floor mats were missing, and this was never disclosed during the sales process. Since then, we have made multiple attempts to contact the dealership by phone, but we have not received any response. This lack of communication is disappointing and unprofessional. It is currently snow season in Illinois, and floor mats are essential for safely and properly using the vehicle. We are requesting that the dealership provide the standard floor mats that should have come with the car. This is a reasonable and expected part of the purchase, and we would like this matter resolved promptly. We purchased this vehicle in good faith, and we expect the same good faith from the dealership. We look forward to a timely response and a straightforward solution. More

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I had great experience with Marco yesterday. While in search of a good truck, I got friendly welcome, support and understanding of my needs. Got approved, even with a low credit score. Know my l While in search of a good truck, I got friendly welcome, support and understanding of my needs. Got approved, even with a low credit score. Know my limits now, comparing the models. More

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I received detailed information to make an informed decision about a nice 2018 Toyota truck I wish to purchase. No stress, no push. Lovely people, great place to buy a car decision about a nice 2018 Toyota truck I wish to purchase. No stress, no push. Lovely people, great place to buy a car More

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Amy got me approved for the BMW I wanted, clearly explained the rates, and did a great job securing my approval without any hidden fees. explained the rates, and did a great job securing my approval without any hidden fees. More

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I wish to express my gratitude to Marco, my sales manager. He helped me during the purchase. Bought a Benz C300 last week. manager. He helped me during the purchase. Bought a Benz C300 last week. More

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The entire process, from having a Kia test drive to the eventual purchase agreement, was pressure-free and straightforward. The staff are incredibly supportive, especially, Marco. I strongly suggest this p eventual purchase agreement, was pressure-free and straightforward. The staff are incredibly supportive, especially, Marco. I strongly suggest this place. More

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