Marco Palacios

Biggers Mazda responded

Thank you so much for taking the time to share such a thoughtful and detailed 5-star review. We’re truly honored to hear about your exceptional experience and that we could be a part of helping you find your dream car. It’s wonderful to know that Connor made you feel welcome from the moment you arrived and that his professionalism, preparation, and knowledge helped make the process smooth and enjoyable. We’re also glad Ali’s expertise and guidance added confidence and clarity throughout your purchase. Your kind words about our entire team and dealership operations mean a great deal to us. We sincerely appreciate your recommendations to friends and family—it’s the highest compliment we can receive. Congratulations on your new vehicle, and we look forward to assisting you again in the future! Warm regards, The Biggers Mazda Team

Biggers Mazda responded

Thank you so much, Henry, for the kind words and for choosing Biggers Mazda! We're truly honored to hear that our team—Ron, Raul, Ali, Marco, and Clemente—made such a positive impression and treated you with the care and respect you deserve. Knowing we stood out from other dealerships means the world to us. We’re thrilled we could help you find the right Mazda and make the entire process—from sales to trade-in to financing—smooth and transparent. Welcome to the Biggers Mazda family, and we’re always here if you need anything down the road! Enjoy every mile in your new Mazda! 🚗✨

Biggers Mazda responded

Congratulations on your first car purchase, Matt — and thank you for such an incredible review! We're honored that you chose Biggers Mazda for such an important milestone. It’s fantastic to hear that Connor was able to guide you through the process and help you find the perfect Mazda CX-50 with everything you were looking for. Connor and Marco will be thrilled to know their efforts made your experience memorable. We’re proud to have them on our team and even prouder to welcome you to the Biggers Mazda family. Enjoy every mile in your new CX-50, and don’t hesitate to reach out if we can assist with anything in the future! — The Biggers Mazda Team

Biggers Mazda responded

Thank you so much for the fantastic feedback! We’re thrilled to hear that Connor’s dedication and professionalism made your car-buying experience such a great one. He, along with Ron, Franco, Marco, and Gabriel, all work hard to ensure our customers find exactly what they’re looking for — and it means a lot to know we delivered. We truly appreciate you choosing Biggers Mazda and hope you enjoy every moment with your new vehicle. If there's ever anything you need, we’re always here to help! — The Biggers Mazda Team

Biggers Mazda responded

Thank you for taking the time to share your experience — and congratulations on your new Mazda! We're so glad to hear that Marco made your whole family feel welcome from the moment you walked in, and that Franco provided the honest, knowledgeable, and pressure-free support every customer deserves. We’ll be sure to pass your kind words along to both of them — and to our cashier as well! We also appreciate your candid feedback regarding the warranty discussion. We're sorry that part of the experience didn’t meet your expectations, and we’ll take it as an opportunity to ensure every interaction feels respectful and transparent, from start to finish. It means a lot to know you’d consider Biggers Mazda again in the future. We’ll be here whenever you’re ready — and we look forward to earning your business once more! — The Biggers Mazda Team

Biggers Mazda responded

Thank you so much for your continued trust and loyalty! It means the world to us to hear that you consistently receive the best service and feel well-informed and welcomed every time you visit. That’s exactly the experience we strive to deliver to every customer, every time. We’ll be sure to share your kind words with Ron Liszka, Jim Leichter, and the rest of the team. They will be thrilled to know they’ve made such a positive impact. We're lucky to have you as part of the Biggers Mazda family. Warm regards, The Biggers Mazda Team

Biggers Mazda responded

Thank you for your feedback! We’re glad to hear our team made your recall visit quick and easy. We appreciate you choosing Biggers Mazda and hope to see you again soon!

Biggers Mazda responded

Thank you so much! We’re truly grateful for your loyalty over the past 15 years. It means the world to us that you continue to trust Ron, Marco, Logan, Clemente, and the entire Biggers Mazda team for your sales and service needs. We’re proud to have you as part of the Biggers family! 🚗💙 — The Biggers Mazda Team

Biggers Mazda responded

Thank you for sharing your experience! We’re thrilled to hear that Marco, Nate, and Clemente provided excellent service during your purchase and made the process smooth and informative. We take pride in providing a great experience for all of our customers, whether they’re purchasing a Mazda or another vehicle. We truly appreciate your recommendation and hope to see you again at Biggers Mazda!

Biggers Mazda responded

We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. It’s never our intention for a customer to feel unsupported after their purchase. Your comments have been shared with our management team so we can address this directly and make things right. Thank you for bringing this to our attention — we value your business and the opportunity to improve. — The Biggers Mazda Team