Marco Palacios
Marco Palacios at Biggers Mazda

Marco Palacios

General Sales Manager

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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5.0
6 Reviews

Dealership Experience

18 yrs, 2 mos

Industry Experience

25 yrs, 5 mos

5.0

6 Reviews

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6 Reviews of Marco Palacios

October 30, 2025

Dealership Rating
Employee Rating

Biggers has been our car provider for over 15 years. They have always been great at service and great to deal with for car purchases. We have looked at other cars but always come back to Biggers More

by jimswaine2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2025

Biggers Mazda responded

Thank you so much! We’re truly grateful for your loyalty over the past 15 years. It means the world to us that you continue to trust Ron, Marco, Logan, Clemente, and the entire Biggers Mazda team for your sales and service needs. We’re proud to have you as part of the Biggers family! 🚗💙 — The Biggers Mazda Team

October 27, 2025

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Employee Rating

Biggers Mazda has some fine upstanding salesman. I came in and purchased a used Toyota Camry, and although it is not a Mazda, they did a great job during the sales process. Everything done was quick More

by Toyota Camry Enjoyer
Recommend Dealer
Yes

October 20, 2025

Dealership Rating
Employee Rating

Disappointed in the salesman who sold me the car. He did not seem to care about my concerns after the purchase was complete. More

by sandmanmitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Riforgiato , Jorge Hernandez

Oct 21, 2025

Biggers Mazda responded

We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. It’s never our intention for a customer to feel unsupported after their purchase. Your comments have been shared with our management team so we can address this directly and make things right. Thank you for bringing this to our attention — we value your business and the opportunity to improve. — The Biggers Mazda Team

October 13, 2025

Dealership Rating
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Biggers Mazda provided an exceptional service to my Mazda. It was quick, they explained everything throughout the process and as it was covered as it was the first service of the new Mazda I purchased More

by OColon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Liszka, Jim Leichter, Ali Nauraiz , Ethan Groenewold, Arnold Mack, Brian Schmidt

Oct 17, 2025

Biggers Mazda responded

Thank you so much for sharing your experience! We’re happy to hear our service team took great care of your Mazda and made your first visit quick and easy. We truly appreciate you choosing Biggers Mazda — we look forward to seeing you again at your next service! 🚗💙 — The Biggers Mazda Team

October 12, 2025

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Employee Rating

The service team was friendly, timely and had great communication. The video updates made me feel confident with the issue and resolution More

by Gg612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian

Oct 17, 2025

Biggers Mazda responded

Thank you for the great feedback! We’re so glad to hear our service team kept you informed and made the process smooth from start to finish. Those video updates are one of the ways we like to keep things transparent and build confidence. We appreciate you choosing Biggers Mazda! 🚗💙 — The Biggers Mazda Team

September 16, 2025

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Employee Rating

Without question the best car buying experience of my life. Highly recommend the Biggers team. Very transparent and had zero buyers remorse, which is unheard of for me. More

by Gg612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Groenewold

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