Marcin Paluch

Just like review I wrote about this dealership's counterpart at Capistrano VW, Capistrano Mazda with their management, sales, and service team has always been great to work with. Even during the sho counterpart at Capistrano VW, Capistrano Mazda with their management, sales, and service team has always been great to work with. Even during the shortages and price adjustements during the pandamic era, this Mazda and VW dealership never sold a single car above MSRP. That More

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Dear reader. .. I don't typically spend time sharing my thoughts with folks, nor do I ever provide reviews. This time, I think you all should be aware of how .. I don't typically spend time sharing my thoughts with folks, nor do I ever provide reviews. This time, I think you all should be aware of how Mazda (San Juan Capistrano, CA.) positively addressed an issue I had with my 2021 Mazda CX-5. During this fix, they needed to keep my car for a few days to assure how to fix the performance issue I had. They spent no time listening and then offered me a loaner vehicle until they corrected the issue. It's not just the high-quality product that impresses me, it's how they handled this process. Again - see Marcin (sales) and Hugo (service) if you're thinking of purchasing, or just want to service your Mazda. I you want to get more information about my experiences there; feel free and San Juan Capistrano to contact me with your contact information and I'll be more than glad to assist you! Thank you, Nick D... More

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The salesman at Capistrano Mazda went above and beyond to get me to deal that I want he also has been great with follow up get me to deal that I want he also has been great with follow up More

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A rare honest dealership with very pleasant employees. Got 2 vehicles from them already. Will definitely go back to them. Got 2 vehicles from them already. Will definitely go back to them. More

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I had the most enjoyable car buying experience at Capistrano Mazda. My sales representative, Marcin, was knowledgeable, straightforward and very pleasant. Capistrano Mazda. My sales representative, Marcin, was knowledgeable, straightforward and very pleasant. More

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This is the second time I’ve bought a car from Marcin and probably not my last. He’s amazing to work with. Marcin always takes care of us and is quick to respond and provides honest answers. This time around probably not my last. He’s amazing to work with. Marcin always takes care of us and is quick to respond and provides honest answers. This time around he really hit it out of the park and came through for us when we came in at the last minute. Really appreciate all the hard work he put in to make a deal happen. Moe is great as well. Car guy and Motorsport enthusiast. Thanks to the team there at Capo Mazda -Kristine & David More

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Hello I had great service from Diego.I had 3 visits to Hello I had great service from Diego. I had 3 visits to your dealership . I purchased on a day Diego was off and his partner Marcin assisted. Mar Hello I had great service from Diego. I had 3 visits to your dealership . I purchased on a day Diego was off and his partner Marcin assisted. Marcin was helpful but before I left your lot I noticed scratches on my brand new car . Marcin confirmed I can get a free buff on my car following weekend , he would call me next day . That call never came , I called got his VM , once again he did not return my call. Diego checked in with me , I explained what Marcin promised . He said he would remind him and service dept to call me . That was one week ago,. No call back yet from anyone . I would like my new car buffed due to scratches on it before I left the lot. Thank you Lory More

by loryremillard Verified Customer Verified Customer

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Very easy and quick transaction. I believe that the process made were for my best interest because I have no past knowledge about cars or whatsoever. Very accommodating. process made were for my best interest because I have no past knowledge about cars or whatsoever. Very accommodating. More

by HIRO_VILLENA Verified Customer Verified Customer

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As in previous transactions, Marcin knocked himself out doing a great job. I almost feel guilty seeing him work so hard. Customer service is at his very core. doing a great job. I almost feel guilty seeing him work so hard. Customer service is at his very core. More

by blangan1 Verified Customer Verified Customer

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Marcin and Capistrano Mazda do it again! They make it so easy to buy a car. Everything was done through text and email before I arrived. When I got there, I was in and out. Completed the contract, got ex easy to buy a car. Everything was done through text and email before I arrived. When I got there, I was in and out. Completed the contract, got excellent financing and an amazing extended warranty. When we were done, Marcin took the time to show me all the features of the car and help me set up the Mazda app. I am beyond happy with my experience. I highly recommend Marcin and his team. Thanks! More

by 3mpearce Verified Customer Verified Customer

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