Marcellis Smith
Marcellis Smith at Honda of the Avenues
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Marcellis Smith

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.7
51 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

3 yrs, 10 mos

4.7

51 Reviews

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51 Reviews of Marcellis Smith

June 21, 2024

Dealership Rating
Employee Rating

Scheduled oil change for 2:30 pm. Arrived at 2:00 and had to wait 2 1/2 hours. Never waited that long for an oil change! I think the car was ready but Marcellis forgot about me. More

by CSA647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 21, 2024

Honda of the Avenues responded

I’m sorry about your long wait and less than subpar experience. Please give me a call at your convenience. Crista Poynor Service Director 904-370-1300

June 20, 2024

Dealership Rating
Employee Rating

Hector and Dan are the dream team. Not only do they understand the importance of car maintenance, they know I’m an individual parent on a budget. Any issue that I have is prioritized a More

by SIMONEMCGRUDER82
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2024

Honda of the Avenues responded

We are happy to have you in the Honda of the Avenues family and we are here to help with your future service needs!

June 17, 2024

Dealership Rating
Employee Rating

Honda of the Avenues service department is efficient and thorough. I wouldn’t bring my CRV anywhere else. More

by brimehu
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Jun 17, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! We appreciate your business and taking the time to leave us a review.

June 14, 2024

Dealership Rating
Employee Rating

Marcellis is on point! His demeanor, level of professionalism, knowledge and understanding gives him 5 out of 5 stars for awesomeness!! More

by SIMONEMCGRUDER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Honda of the Avenues responded

We will be sure to let Marcellis know! We appreciate your business and taking the time to leave us a review.

June 12, 2024

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Employee Rating

Great service advisors that care and help to find a solution for your car needs. More

by BASSTECH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kent Alexander, Randy Lewis

Jun 15, 2024

Honda of the Avenues responded

Thank you for taking the time to submit a review of our dealership!

June 11, 2024

Dealership Rating
Employee Rating

I had excellent service at the dealership. Marcellus was excellent and would gladly come back and have him as my service member. More

by Sethcarr17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Honda of the Avenues responded

Thank you for your business and for taking the time to complete a review! Marcellus is a wonderful advisor and not surprised to hear that he made you visit a excellent one!

June 07, 2024

Dealership Rating
Employee Rating

Had work done. Some minor issues resulted. They dealt with the problem. End result great. More

by matthew.fleming07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Honda of the Avenues responded

We are glad to hear that service was able to resolve the issues to your satisfaction. We appreciate your business and look forward to continuing to do so in the future!

June 05, 2024

Dealership Rating
Employee Rating

They provided amazing service and I’ve been going to this dealership for years now. More

by disneyjosephine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! We appreciate your business and taking the time to leave us a review.

June 05, 2024

Dealership Rating
Employee Rating

My experience with Honda of the Avenues has been nothing but excellent so far. Thank you to Curtley for selling us our CR-V, thank you to Marcellis for the great first maintenance service experience. More

by RE.STOYANOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We will be sure to let Curtley and Marcellis know! We appreciate your business and taking the time to leave us a review.

May 30, 2024

Dealership Rating
Employee Rating

Fast, friendly and professional. Comfortable waiting area and he kept me informed during my service appointment More

by Ramzyh497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Marcellis was able to take good care of you during your visit!!

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