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Marcellis Smith
Marcellis Smith at Honda of the Avenues

Marcellis Smith | Page 11

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
170 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

5 yrs, 11 mos

4.8

170 Reviews

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170 Reviews of Marcellis Smith

September 03, 2024

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Employee Rating

Thank you for the assisting me with the oil change, I will return when service is due. More

by riggins401x
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 07, 2024

Honda of the Avenues responded

Thank you for your business and we look forward to seeing you at your next service visit.

August 28, 2024

Dealership Rating
Employee Rating

Marcellis provided exceptional customer service and ensured that I was aware of the status of the parts replacement. A lot needed to be taken care of but he always kept me in the loop. More

by GOALKICK11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2024

Honda of the Avenues responded

Thank you very much for your business and we are glad to hear that Marcellis is able to provide you with great service and is able to provide up to date information regarding parts availability.

August 27, 2024

Dealership Rating
Employee Rating

Service was prompt and professional and did not give me any issues. Marcellus was very helpful. More

by cmq13
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Yes
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Aug 27, 2024

Honda of the Avenues responded

Thank you for your business and we look forward to providing the same level of service on your future visits!

August 21, 2024

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Staff are friendly and efficient, and the service to my vehicle was done as required More

by jc.mor
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Recommend Dealer
Yes
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Aug 22, 2024

Honda of the Avenues responded

Thank you for taking time to complete a review of your visit and we are glad to here your last service visit was an enjoyable one.

August 21, 2024

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Kept me informed of the process and was professional the whole time I was there. More

by christopherlu100
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Yes
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Aug 22, 2024

Honda of the Avenues responded

Thank you for your bustiness and for the 5-Star review.

August 21, 2024

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He was very knowledgeable and listens to you wants and needs , very patient as well. More

by bigbrowneyes876
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Service Time
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Recommend Dealer
Yes
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Aug 22, 2024

Honda of the Avenues responded

Thank you for your purchase and we are glad to hear that Marcellis was able to provide you with an 5-Star service experience.

August 14, 2024

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Employee Rating

He was super helpful in fixing my vehicle and he stayed in contact with me about what was going on. More

by JBROWNE623
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Aug 16, 2024

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Marcellis was able to provide you with great service.

August 13, 2024

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Employee Rating

I have an older car and will only take it to a Honda dealership for service. Marcellus is always assisting me in a very pleasant and timely manner. More

by ikegamit
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Recommend Dealer
Yes
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Aug 16, 2024

Honda of the Avenues responded

Thank you for the continued business and for trusting Marcellis to take car of your Honda!

August 13, 2024

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Employee Rating

Awesome experience took care of me well woohoo will come back here some time sooon to get the rest done More

by joezhang1210
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Recommend Dealer
Yes
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Aug 16, 2024

Honda of the Avenues responded

Thank you for your business and we look forward to providing you with great service on all of your future visits.

August 13, 2024

Dealership Rating
Employee Rating

I had a great experience at the dealership. Marcellis was informative and very helpful on the type of service I was receiving. He also offered solutions and advice on future services to be done More

by Emantheskiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 17, 2024

Honda of the Avenues responded

Thank you for your business and we are happy to hear that Marcellis was able to keep you informed of the services being preformed as well as suggestions for future services needing to be completed.

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