Marcel Schleiffelder | Page 2

Simply amazing!! After a horrible experience at another dealership we decided to stop in to smithaven! From the second we walked in we felt like family! From the manag After a horrible experience at another dealership we decided to stop in to smithaven! From the second we walked in we felt like family! From the managers to the salesman to the finance gentleman and each and every employee we encountered they were all above and beyond kind and attentive. We didn't feel at all pressured to buy anything, nor did we feel overwhelmed. It was such an incredible experience! Actually in a few months we will be going back to purchase another car for my boyfriend! We will not go anywhere else!! More

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Trailblazer SS Was extremely happy with the whole process, from the truck , salesman troy , managers marcel & lauren and bill in the finance dept this is my third t Was extremely happy with the whole process, from the truck , salesman troy , managers marcel & lauren and bill in the finance dept this is my third truck from smithaven and definitely not my last More

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Don't waste your time anywhere else! The entire Smith Haven team went above and beyond to make my "end of the month" deal on my new 2017 ram 1500 sport! The one thing I loved most about t The entire Smith Haven team went above and beyond to make my "end of the month" deal on my new 2017 ram 1500 sport! The one thing I loved most about this dealership is that you don't feel they are taking advantage of you. They gave me a fair deal and treated me with respect. The staff was very professional and honest. Everyone was walking around with big smiles and looked very happy. I am looking forward to my complimentary oil changes and inspections for LIFE! This place really is the home of the real deal!! More

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Horrible experience Leadership is terrible. From the top down. You wont feel valued here, so I would look elsewhere for your automobile. Plenty of dealerships out ther Leadership is terrible. From the top down. You wont feel valued here, so I would look elsewhere for your automobile. Plenty of dealerships out there to choose from and not deal with how you will be treated here. Actual owners statement "I don't deal with customers". That tone is evident there. Go elsewhere unless you are interested in being nickle and dimed in an aggravating way. More

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I feel comfortable purchasing a car They made me and my wife very comfortable. It was very easy and I purchase a great car me and my family are very happy with it thank you so much Smith They made me and my wife very comfortable. It was very easy and I purchase a great car me and my family are very happy with it thank you so much Smith Haven Auto Group More

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ABSOLUTELY AMAZING EXPERIENCE From the very moment I walked through the doors and ask for Kristina, it was one of the most Pleasant experiences I've ever had in all my years of pur From the very moment I walked through the doors and ask for Kristina, it was one of the most Pleasant experiences I've ever had in all my years of purchasing vehicles. I love to the fact that she really just was trying to get to the root of what I was looking for and what was ultimately going to make me happy. I did not feel pressured in any way and I felt that her knowledge and kindness we're far beyond that what you usually say in sales associates a car dealers. I would recommend her a thousand times and have recommended her to everyone I come in contact with. She is the definition of an employee that gives a great customer experience. Every single thing she said...SHE DELIVERED!!... I sincerely say thank you to Kristina for making less such a pleasant experience. I absolutely love my Jeep Grand Cherokee and look forward to dealing with you in the future... I cannot forget to add at the finance manager was very friendly as well and again just made me feel real good about the decision I was making... Lastly and certainly not least thank you to Brett for kindly arranging a great deal for me... I will definitely recommend your dealership 2 all my business colleagues and friends and family. More

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Wonderful , easy , pleasant , kind people I have bought three Jeeps with in thee years , I have had a great experience that is the reason I continue to go back , there are many Jeep dealers , I have bought three Jeeps with in thee years , I have had a great experience that is the reason I continue to go back , there are many Jeep dealers , if the people are not accommodating I go to a different dealer , this dealership are friendly , not pushy , and works with what you need , and can afford. More

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2013 Jeep Grand Cherokee Trailhawk I had a great experience buying my jeep from Smith Haven Jeep. This is my 3rd jeep from them and I won't go anywhere else. They are very helpful and f I had a great experience buying my jeep from Smith Haven Jeep. This is my 3rd jeep from them and I won't go anywhere else. They are very helpful and friendly. If your looking for a Jeep, Dodge or Chrysler I would strongly recommend going to see them. More

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Exceeded expectations Wanted to get out of our lease and Lauren and staff were more than accommodating. We couldn't have been happier with the service and professionalism Wanted to get out of our lease and Lauren and staff were more than accommodating. We couldn't have been happier with the service and professionalism we received from the dealership as a whole. Walked in Friday afternoon with our old car and left that evening with our new car. Thank you for all your help. More

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Couldn't be happier! Thank you! We just bought a Grand Cherokee from this dealership and we couldn't be happier. The amount of vehicles to choose from was huge and Lauren Fleming (o We just bought a Grand Cherokee from this dealership and we couldn't be happier. The amount of vehicles to choose from was huge and Lauren Fleming (our sales associate) really listened to what we wanted, could afford, and what would make us completely satisfied. There was a little hiccup with turning in our previous lease to get our new car, and everybody in the dealership was completely on top of it in a timely fashion to get us the best deal possible. The staff is beyond helpful and knowledgeable. This was our third car that we bought from them and we will definitely be back for our fourth! Thank you so much!! More

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