Marc Messier | Page 3

Mark helped us find a car that was suitable for my daughter Tracy he did a very good job and it’s the best car for her daughter Tracy he did a very good job and it’s the best car for her More

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Peak Kia in Littleton is an excellent dealership. Marc, in sales, was a pro throughout the entire car buying process from start to finish. I’ve already referred several friends to this dealership. Marc, in sales, was a pro throughout the entire car buying process from start to finish. I’ve already referred several friends to this dealership. More

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I have never had an easier experience! I called, Spoke to Mark Messier and explained what I was looking for. Within minutes I had the link to the application sent to my phone and within 2 I called, Spoke to Mark Messier and explained what I was looking for. Within minutes I had the link to the application sent to my phone and within 24 hours, Mark had found the perfect match in a 2012 Sportage! NO hassle and everything else through signing the papers was effortless! More

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So a week ago, my problems Peak Kia Littleton started. I was running out of time to.buy a car as the rental company wanted theirs back. I had just finished Fan Expo Denver and was looking forward to going I was running out of time to.buy a car as the rental company wanted theirs back. I had just finished Fan Expo Denver and was looking forward to going to a friend's house for a BBQ that evening. That left me with most of the day to car shop. After test driving one, I reached out to my next stop, the aforementioned Peak Kia. Their phone system directed me to sales where I waited for 20 mins listening to their maddening jingle "Peak Kia. It's a great idea!'. I saw their was a feature on their website to text someone directly, which I got an immediate response. The person apologized for my wait on the phone, and would love to schedule a test drive today. They said they'd have someone reach out immediately. I and my guest Anna, drove across town figuring if they were too busy to pick up the phone, we could be there before they called back. Understand, this was a 30 min drive feom my house with today's gas prices. We get there and a security guard tells us the place is closed. "But how could it be? The phone didn't say they were closed, nor did the helpful person...it was an AI, wasn't it?" Sure enough, the intuitive AI had fooled me by apologizing for the long wait on the phone. We had wasted an opportunity and gas, so we just went to the BBQ which was much farther than my side of town now, wasting more gas. Now, understand this. I think it's awesome they gave their entire staff the whole holiday weekend off. I think more businesses should support their staff that way. Peak Kia must be doing quite well to be able to take a loss financially Ike, as holiday weekends with their extra shopping day are prime money making days. Kudos for that. The next day, when I brought this up, the sales person was not remotely apologetic, even bragging about working for a company that gives employees the weekend off. He didnt act as if he cared that i wasted an afternoon driving across town. So, I was done with them. Until several days later, unable to find what I wanted, I decided to try again. Again, a different guy than the first was not sorry I'd wasted my time on the 4th. He even pointed out the remodel that was going on to expand the showroom. So, clearly, this dealership is not struggling. When I explained my situation, that my car had ben totaled and I no extra money than what the settlement had given me. I was told basically they could not work with me, making me an offer still $1000 over what I could pay. And even though they offered to repaint the trunk they'd damaged, they said they could not go halfway to my price, $500 less than their no haggle price. They would sell it, and I was SOL. And understand, I am fully supportive of business having to survive in a tough tough climate right now. I also understand that there is supposedly a shortage of cars out there (though I had no trouble finding cars, just not the one I wanted) so I don't begrudge anyone for doing business. It's the customer experience that matters though and several other businesses did not make me feel the way these guys did, even when they couldn't match my price. They were sympathetic and caring, but I didn't get that from PK. So this why I plan to keep showcasing their poor customer service. I have many reviews lambasting them, especially in the service department. I might just share a few in the days to come. My hope if that if I can save even one person from having to deal with them, then my job is done. #peakkiaitsabadidea More

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Marc helped make my leasing experience effortless. He is very detailed oriented and honest. Marc makes you feel like you are his only client and kept me up to date on the status of my car coming in. He is very detailed oriented and honest. Marc makes you feel like you are his only client and kept me up to date on the status of my car coming in. More

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Marc did an excellent job from start to finish with purchasing a new car. He is detail oriented and goes the extra mile to make sure the process runs smoothly. He has a customer-first mindset and I hig purchasing a new car. He is detail oriented and goes the extra mile to make sure the process runs smoothly. He has a customer-first mindset and I highly recommend working with him on your next purchase! More

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we tried buying a new EV6 at several dealerships and found that they were all charging an additional dealer markup on these hard to get cars. It was not unusual to see an additional $5000 to $15000 bei found that they were all charging an additional dealer markup on these hard to get cars. It was not unusual to see an additional $5000 to $15000 being added to the msrp. Marc was the only salesperson and Peak Kia the only dealer that had the honesty and integrity to sell us our new car for MSRP plus D&H and taxes. In the long run they will benefit greatly because we will never forget the fact that we were treated fairly and not price-gouged. We will always buy from Marc and recommend him to others. As for those other dealers who tried to take advantage of the situation we will never again consider any of them for a car purchase and will actively discourage anyone we know from considering them. Hats off to Marc and Peak Kia. We love our new EV6. More

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Marc and Peak Kia made my first new car purchase smooth and fun! I didn't feel overly stressed. Got in the car I really wanted, and the finance department got me a lower interest rate than they had even th and fun! I didn't feel overly stressed. Got in the car I really wanted, and the finance department got me a lower interest rate than they had even thought initially. Thanks Marc and Peak Kia! I love my new car! More

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Marc was direct, easy to get ahold of and did everything we asked of him. We were very satisfied with our experience, and would definitely recommend him to others. Overall, a very pleasant experience. we asked of him. We were very satisfied with our experience, and would definitely recommend him to others. Overall, a very pleasant experience. More

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This dealership really got the job done. Everyone knows that ordering a car right now is a difficult, complicated process. We were coming from Germany to Colorado for a military move and we needed a second that ordering a car right now is a difficult, complicated process. We were coming from Germany to Colorado for a military move and we needed a second car. For months in 2021, we were trying to secure a new SUV through the military auto representatives on post in Germany. For months, we were delayed and cancelled on repeatedly. We finally got fed up and got in contact with Mark at Peak Kia in Littleton. From that first contact, Mark has taken care of us like we were his family. Mark got our vehicle ordered to our specifications and delivered it exactly how we wanted it ahead of the schedule he gave us. Mark didn’t know this, but Kelly actually starts her new job on Monday (today is Saturday) and we needed this Kia Telluride for her to get back and forth to work. Mark got us the ride at a perfect time and we couldn’t be happier. On top of everything logistically being handled to our liking, Mark was an outstanding personality. When we met, it felt like we have known him forever. I would seriously get a beer with Mark anytime. He’s a great guy and made our visit an outstanding one. All in all, our experience was a 10 out of 10. We couldn’t be happier with Peak Kia, the staff, the facilities, the assistance, and the vehicle we received. If we ever decide to buy a vehicle before we leave the Colorado area, I want to buy it from Peak Kia and I want my affairs handled by Mark. Outstanding experience. More

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