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Marc Houle
Marc Houle at McGovern Ford at Drum Hill
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Marc Houle

Sales & Leasing Consultant

McGovern Ford at Drum Hill

1212 Westford St
Lowell, MA 01851

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4.8
6 Reviews
4.8

6 Reviews

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6 Reviews of Marc Houle

November 02, 2024

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Employee Rating

Great experience with salesman, management and finance I would definitely purchase another vehicle there and will recommend others More

by jmwdux
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
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Nov 04, 2024

McGovern Ford at Drum Hill responded

We're delighted to hear about your positive experience with our team at McGovern Ford Lowell! Thank you for considering us for future purchases and recommendations. We look forward to assisting you again down the road!

October 31, 2024

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Fantastic inventory and great process that makes the whole experience a breeze, would reccomend this dealer to friends and family More

by mahboodroe
Recommend Dealer
Yes
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Oct 31, 2024

McGovern Ford at Drum Hill responded

We're delighted to hear that you had a smooth experience with us at McGovern Ford Lowell! Thank you for recommending our dealership, and we look forward to assisting your friends and family in the future.

October 14, 2024

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Like the car buying experience. Like the service people. Really dislike the price of the labor charges. $227.00 per hour is way too excessive. I have a Ford Fiesta, Not a Lincoln Na More

by Mr. BlueSky
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeke Taveras , Lisa in Service (not listed)

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Oct 18, 2024

McGovern Ford at Drum Hill responded

Hello, we appreciate you taking the time to leave us a review. We strive for the highest customer service and shop our competitors regularly to ensure neither we nor our customers are disadvantaged. We are saddened to hear that this differs from what you experienced with us. Should you have any further questions or concerns, please contact our General Manager, Scott Carter, at 351-500-6005 or via email at scarter@mcgovernauto.com. Thank you.

August 02, 2024

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It was a great car buying experience working with McGovern auto. We knew what we wanted and we were able to get the sale completed in two hours. Thanks to Mark and everybody else for their hard work. More

by jdf684
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 02, 2024

McGovern Ford at Drum Hill responded

Thank you for sharing your great car-buying experience with McGovern Ford Lowell! We're glad Mark and the team could help make it quick and easy. Enjoy your new vehicle!

May 31, 2024

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Best service and personal, best dealership in the area. Marc. H was great and knowledgeable. More

by psychologist.serghini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 03, 2024

McGovern Ford at Drum Hill responded

We are thrilled that you had a positive experience working with Marc and the team! Thank you for choosing McGovern Ford Lowell and for sharing your support. Safe travels!

April 11, 2024

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i had a recall lisa and carlos took care of everything they were easy to work with.sometimes working with the advisers can be very intimidating. Not with these guys they took care of everything More

by Pfinnegan8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abigail Alicea, Carlos Borges , Lisa

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Apr 12, 2024

McGovern Ford at Drum Hill responded

We're glad to know that our team at McGovern Ford Lowell made your recall process smooth and stress-free. It's always our goal to provide top-notch service, so it's great hearing this feedback!