Manny Lopez
Manny Lopez at Bryan College Station Toyota
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Manny Lopez

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Manny Lopez

November 24, 2024

Dealership Rating
Employee Rating

In and out in good time. Nice folks. Time for service was very good. Fifteen words. More

by txvikar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 17, 2024

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Service is always fast and your employees are very courteous! Always a pleasant experience! Thanks More

by mimik22948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Bryan College Station Toyota responded

We appreciate your kind words about our fast service and courteous employees! Thank you for sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com

November 05, 2024

Dealership Rating
Employee Rating

Manny & Colin mechanic are irreplaceable. Do not lose them. I had been to four mechanics for a difficult issue. Colin got to the bottom of it, and Manny held my hand through the whole thing. More

by SMB25
Recommend Dealer
Yes

Other Employees Tagged: Cody Fridrich , Colin mechanic

Nov 11, 2024

Bryan College Station Toyota responded

Thank you for recognizing Manny and Colin's exceptional service! We appreciate your kind words and recommendation! Customer Relations Manager customerservice@purdygroupusa.com

October 22, 2024

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Employee Rating

Good, friendly service. Efficient and timely. Reminders can be a bother, but help assure that we get the work done. More

by Gene
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2024

Bryan College Station Toyota responded

Thank you so much for your kind review! It’s wonderful to hear that you found our service friendly and efficient. We totally get that reminders can be a bit of a bother, but we’re glad they help keep things on track. If there’s anything you thing you need in the future, please don’t hesitate to reach out. We’re here for you!

October 18, 2024

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B/CS Toyota has Excellent service and great friendly employees I will buy my next SUV from them. More

by michaelwatson62
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche, Carey Hausenfluck

Oct 21, 2024

Bryan College Station Toyota responded

We're absolutely thrilled to hear that you had such a positive experience with us! Thank you for your kind words about our service and team. It's wonderful to know that you plan to buy your next SUV from B/CS Toyota—we can't wait to help you find the perfect one! Your support means the world to us, and we're here for you whenever you need us.

October 16, 2024

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Employee Rating

A very painful experience with the service department. I purchased my van at this dealership and purchased the extended warranty. In Jan 2022 my van wouldn't start so I took it to BCS Toyota. It was the b More

by srad1968
Service Time
Service Communication
Recommend Dealer
No
Nov 18, 2024

Bryan College Station Toyota responded

We are sorry to hear about the challenges you faced with our service department. We appreciate your feedback, as we are constantly striving to improve. If there’s anything we can do to address any further concerns, please don’t hesitate to reach out directly. We appreciate your business and hope to have the opportunity to regain your trust. Customer Relations Manager customerservice@purdygroupusa.com

October 11, 2024

Dealership Rating
Employee Rating

Fast, clear and efficient service. Staff are attentive to the clients need. Communicates well of what has been done. More

by mikelkol72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Bryan College Station Toyota responded

Your feedback is greatly appreciated! It’s wonderful to hear that you experienced fast, clear, and efficient service. Our team strives to be attentive to our clients' needs and to communicate effectively about the work being done. Thank you for taking the time to share your experience, and we look forward to serving you again!

October 03, 2024

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Employee Rating

Very profesional people with a lot of experience and also very fas service I will recommend them More

by CASTMAEY
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2024

Bryan College Station Toyota responded

We truly appreciate your kind words! It’s great to know that you experienced professional service from our knowledgeable team and that we could assist you quickly. Your recommendation means a lot to us, and we’re grateful for your trust. If there’s anything else we can do for you in the future, please don’t hesitate to reach out!

September 25, 2024

Dealership Rating
Employee Rating

Best service department by far! Always taken care of well no matter who takes care of me. Love Tanner, Tony, Manny Bobby and Carey! More

by kzuniga1012
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 07, 2024

Bryan College Station Toyota responded

Thank you so much for the kind words! We're thrilled to hear that Tanner, Tony, Manny, Bobby, and Carey have made such a positive impact on your experience. We always strive to provide the best service, and we'd love to earn that last star! Please feel free to let us know if there's anything we can do to make your experience even better—we’re here to help!

September 22, 2024

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Employee Rating

Was one of the fastest service department I have ever been to. Was treated with respect and and kept informed on the timeline of my service. More

by jonesjustin669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Bryan College Station Toyota responded

It’s great to hear that you had such a positive experience in our service department! We’re thrilled that you found the service to be fast and that our team treated you with respect while keeping you informed about the timeline. Your satisfaction is important to us, and we appreciate you sharing your experience!

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