Malik Jefferson
Malik Jefferson at Koons Arlington Toyota

Malik Jefferson

ToyotaCare Service Advisor

Koons Arlington Toyota

4045 Lee Highway
Arlington, VA 22207

5.0
16 Reviews
5.0

16 Reviews

Write a Review

16 Reviews of Malik Jefferson

November 29, 2025

Dealership Rating
Employee Rating

This is a great service to have concierge benefits for my very busy life. Thank you More

by drroblynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2025

Koons Arlington Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Koons Arlington Toyota. We look forward to having you as one of our valued customers for many more years to come!

November 17, 2025

Dealership Rating
Employee Rating

Koons Arlington Toyota has taken good care of my car for the past 15 years. They are thorough in their work, and that gives me peace of mind. More

by phil.meilman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Koons Arlington Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 06, 2025

Dealership Rating
Employee Rating

Great service. Excellent communication, they reached out even earlier than expected when my vehicle was ready. More

by geoliao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Koons Arlington Toyota responded

Thanks for sharing your thoughts about your experience with Koons Arlington Toyota. We appreciate your business and hope to see you again soon!

September 04, 2025

Dealership Rating
Employee Rating

efficient and affordable . excellemt service. The associate is professional and friemdly. He updates about the progress of the repair. More

by mekonnen.aterew7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2025

Koons Arlington Toyota responded

Thank you for the review of our team! We are happy to provide professional and thorough updates on your repair at Koons Arlington Toyota. We hope you visit us again soon!

August 16, 2025

Dealership Rating
Employee Rating

Fantastic service nice environment your car will be ready at the time they give you. More

by fordsharon38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Koons Arlington Toyota responded

Thank you for sharing this feedback with the Koons Arlington Toyota team. See you next time!

March 02, 2025

Dealership Rating
Employee Rating

Thanks for your nice team. You try to make things easy for the customers. Hopefully you will hold it on. More

by MD A RAHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Lobo , Mario Sandoval

July 09, 2024

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Employee Rating

Technicians were helpful. and knowledgeable.I always get excited when i go to Koons Arlington. More

by berhanu_goshu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2024

Koons Arlington Toyota responded

We appreciate your business and your review! Thanks from the Koons Arlington Toyota Team!

Jul 10, 2024

berhanu_goshu responded

I am glad to get service at Koons Arlington

April 18, 2018

Dealership Rating
Employee Rating

BEWARE OF THE SERVICE SHOP AT KOONS BEWARE OF THIS AUTO SERVICE SHOP HERE. DO NOT get an extended service agreement under any circumstance. The agreement for four more service appointmen More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

May 24, 2017

Dealership Rating
Employee Rating

Our family had an excellent experience thanks to the. Yesterday we had my daughter's 2010 Prius serviced at Koons of Arlington. Oscar Canales and the service team provided excellent, thorough, professiona More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Canales

November 29, 2016

Dealership Rating
Employee Rating

Quick and perfect My service was done well and really quickly. As always the staff is so courteous and helpful....always glad I drive the 35 minutes for the service ou More

by Grafenwoehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Very nice gentleman who helped me get my keys to grab my dog for a walk while the car was being serviced.

Dec 01, 2016

Koons Arlington Toyota responded

Thanks for your comments about Malik. We appreciate your business.

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