Malik Jefferson
Malik Jefferson at Koons Arlington Toyota

Malik Jefferson

ToyotaCare Service Advisor

Koons Arlington Toyota

4045 Lee Highway
Arlington, VA 22207

5.0
14 Reviews
5.0

14 Reviews

Write a Review

14 Reviews of Malik Jefferson

November 06, 2025

Dealership Rating
Employee Rating

Great service. Excellent communication, they reached out even earlier than expected when my vehicle was ready. More

by geoliao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 04, 2025

Dealership Rating
Employee Rating

efficient and affordable . excellemt service. The associate is professional and friemdly. He updates about the progress of the repair. More

by mekonnen.aterew7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2025

Koons Arlington Toyota responded

Thank you for the review of our team! We are happy to provide professional and thorough updates on your repair at Koons Arlington Toyota. We hope you visit us again soon!

August 16, 2025

Dealership Rating
Employee Rating

Fantastic service nice environment your car will be ready at the time they give you. More

by fordsharon38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Koons Arlington Toyota responded

Thank you for sharing this feedback with the Koons Arlington Toyota team. See you next time!

March 02, 2025

Dealership Rating
Employee Rating

Thanks for your nice team. You try to make things easy for the customers. Hopefully you will hold it on. More

by MD A RAHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Lobo , Mario Sandoval

July 09, 2024

Dealership Rating
Employee Rating

Technicians were helpful. and knowledgeable.I always get excited when i go to Koons Arlington. More

by berhanu_goshu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2024

Koons Arlington Toyota responded

We appreciate your business and your review! Thanks from the Koons Arlington Toyota Team!

Jul 10, 2024

berhanu_goshu responded

I am glad to get service at Koons Arlington

April 18, 2018

Dealership Rating
Employee Rating

BEWARE OF THE SERVICE SHOP AT KOONS BEWARE OF THIS AUTO SERVICE SHOP HERE. DO NOT get an extended service agreement under any circumstance. The agreement for four more service appointmen More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

May 24, 2017

Dealership Rating
Employee Rating

Our family had an excellent experience thanks to the. Yesterday we had my daughter's 2010 Prius serviced at Koons of Arlington. Oscar Canales and the service team provided excellent, thorough, professiona More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Canales

November 29, 2016

Dealership Rating
Employee Rating

Quick and perfect My service was done well and really quickly. As always the staff is so courteous and helpful....always glad I drive the 35 minutes for the service ou More

by Grafenwoehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Very nice gentleman who helped me get my keys to grab my dog for a walk while the car was being serviced.

Dec 01, 2016

Koons Arlington Toyota responded

Thanks for your comments about Malik. We appreciate your business.

July 05, 2016

Dealership Rating
Employee Rating

Car service He always shows kindness , respect and care to my person , and I always get a good service to my car. Thanks for it, always satisfied More

by Leandro6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2016

Koons Arlington Toyota responded

Thanks for the review Leandro!

May 27, 2016

Dealership Rating
Employee Rating

Quick service! First 5K maintenance on 2016 Toyota Camry LE Hybrid. Quick in and out for this service - like one-half hour. Very polite service personnel. So far, More

by mungie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 28, 2016

Koons Arlington Toyota responded

Thanks for your business and your review.-WJ

1

Dealership Inventory (509 Vehicles)

used 2010 Lexus ES 350 car, priced at $9,000
2010 Lexus ES 350
used
Matador Red Mica exterior
Automatic
Front-wheel Drive
new 2025 Toyota RAV4 Hybrid car, priced at $34,708
2025 Toyota RAV4 Hybrid
new
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
used 2017 Toyota Tacoma car, priced at $27,500
2017 Toyota Tacoma
used
Silver Sky Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Corolla Cross car, priced at $25,889
2026 Toyota Corolla Cross
new
Wind Chill Pearl exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tundra car, priced at $51,623
2026 Toyota Tundra
new
Ice Cap exterior
Automatic
Four-wheel Drive
new 2025 Toyota Sienna car, priced at $48,200
2025 Toyota Sienna
new
Celestial Silver Metallic exterior
Automatic
All-wheel Drive