Malcolm Waller | Page 8

Malcolm Waller was great! He got my deal done over the phone. I’m trying to get another car from him right now. The entire staff were a pleasure to deal with. I’d recommend them highly. phone. I’m trying to get another car from him right now. The entire staff were a pleasure to deal with. I’d recommend them highly. More

by msherlock1013 Verified Customer Verified Customer

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Great experience. Love the car and staff was very friendly. Malcolm Waller was the person that I worked with while looking to purchase a vehicle. Malcolm was very knowledgeable about all the vehicles on the lo Malcolm Waller was the person that I worked with while looking to purchase a vehicle. Malcolm was very knowledgeable about all the vehicles on the lot, very attentive, with a great sense of humor. My husband and I enjoyed working with Malcolm and I am enjoying my purchase. I also enjoyed working with the lady in the Financial department but unfortunately I don't remember her name. I am enjoying my purchase and glad I decided to finance through the dealership. There was also someone in Management that was very friendly but unfortunately, I can't recall his name but would know his face. More

by Satisfied#12 Verified Customer Verified Customer

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I like the old standard way My experience was pretty nice and most of the saving I had I appreciate it . Normally there higher I love discount think about who does at time like a My experience was pretty nice and most of the saving I had I appreciate it . Normally there higher I love discount think about who does at time like a discount or price was a little lower, than normally, But great job. Mercede Benz is the best service but value loyalty customers. Thanks More

by CHANEY.SHEILA Verified Customer Verified Customer

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The best sales and service in Columbus Georgia❗️Excellent amenities waiting area immaculate and super clean. The maintenance department service very personable with an excellent staff very warm and friendly! amenities waiting area immaculate and super clean. The maintenance department service very personable with an excellent staff very warm and friendly! More

by GIDRON3201 Verified Customer Verified Customer

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My experience was very disappointing. Once, I completed the online application for financing sitting with Malcom on a Wednesday evening. There was no follow up at all from him. The service department calle the online application for financing sitting with Malcom on a Wednesday evening. There was no follow up at all from him. The service department called me because I had placed a hold on my service until I received an answer on my application. Troy actually called Malcom for me. Instead of Malcom calling me he tells Troy to tell me no I wasn’t approved. Troy then tells the customer service representative for the service department to notify me. Where is the confidentiality? Where is the follow-up? Where is the customer care? More

by Ms. Johnson Verified Customer Verified Customer

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Mercedes Benz of Columbus is the best dealer in the area and the business. They are definitely a cut above all the rest of the dealers in the tri-city area. and the business. They are definitely a cut above all the rest of the dealers in the tri-city area. More

by therman.m.barnes.jr1 Verified Customer Verified Customer

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MBC is always ready to serve and provide excellent service! They have never left me stranded or feeling neglected in my 13 years with them. service! They have never left me stranded or feeling neglected in my 13 years with them. More

by Dee Verified Customer Verified Customer

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Sales person was very knowledgeable and professional. Malcolm was polite and helpful as well as patient. He was very helpful during the test drive. He answered all of our questions. We enjoyed the experi Malcolm was polite and helpful as well as patient. He was very helpful during the test drive. He answered all of our questions. We enjoyed the experience throughout the entire visit. More

by SALLIEC1 Verified Customer Verified Customer

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Malcolm deserves more than the allowable 5 stars. He was easy to work with, had excellent product knowledge and delivered the car to my mother in another state. There are several Mercedes dealerships closer easy to work with, had excellent product knowledge and delivered the car to my mother in another state. There are several Mercedes dealerships closer but I recommend going to Mercedes-Benz of Columbus. More

by tstjulian Verified Customer Verified Customer

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Great experience purchasing a used vehicle I purchased a used vehicle and the people and process all went perfect. I also appreciated the fact that they are a USAA certified listed dealership a I purchased a used vehicle and the people and process all went perfect. I also appreciated the fact that they are a USAA certified listed dealership and support the military and its veterans. All my dealer interactions were conducted via the internet and/or the phone. Brittany and Malcolm were both wonderful to deal with. Seeing that I lived in Murphy, NC, Malcolm even arranged to have his local driver(s) bring the vehicle to Atlanta for finish the purchase. The vehicle met and exceeding all my expectations. Is was obvious to me on my first inspection of the vehicle that M-B of Columbus takes pride in all aspects of their business. Malcolm truly deserves special kudos for going the extra mile to ensure that I was completely satisfied. Please pass along my "thanks" to your entire staff for making this a truly wonderful experience. Sincerely, Greg and Cheryl Westberg More

by RAM 2017 Verified Customer Verified Customer

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