Malcolm Waller
Malcolm Waller at Mercedes-Benz of Columbus

Malcolm Waller | Page 6

Sales and Leasing Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

4.9
89 Reviews
4.9

89 Reviews

Write a Review

Dealership Experience

8 yrs, 9 mos

Industry Experience

31 yrs, 3 mos

89 Reviews of Malcolm Waller

September 02, 2021

Dealership Rating
Employee Rating

Ty Elizabeth for your professional and caring service. Thank you for always going the extra mile for me, as you are always and truly appreciated. More

by lovely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller , Lauren Farthing

Sep 02, 2021

Mercedes-Benz of Columbus responded

Thank you so much for the review about Elizabeth! We are delighted to hear your wonderful feedback. Please don't hesitate to reach out if there is anything else we can do for you!

Sep 03, 2021

lovely responded

Elizabeth, ty for assisting me with tire service earlier this week. You are truly a very caring individual, Always going the extra miles for your customers.

August 23, 2021

Dealership Rating
Employee Rating

Excellent dealership. Purchase process went much better than anticipated. Vehicle I ordered arrived before expected date, which is great considering we’re in a pandemic. More

by Fernando
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis

Aug 25, 2021

Mercedes-Benz of Columbus responded

Fernando, Thank you so much for taking the time to share about your experience! Please don't hesitate to reach out to us if there is anything else we can do for you. Wishing you many happy miles!

August 18, 2021

Dealership Rating

Since we arrived at the place, there were two people outside and none of them approached us to help us, they had a discriminatory attitude, at that moment we were decided to go to BMW but my sister alre More

by contreras.janet
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Joshua Andujar, Debi Lewis

Aug 18, 2021

Mercedes-Benz of Columbus responded

Ms. Contreras - We appreciate your comments, and take very seriously our responsibility and dedication to customers. Your comments raise concerns that we would like to address in order to ensure that our quality of service is continually improving. If you would please contact our General Manager, Richard Joyner, at (706) 256-6100. Thank you and we hope to hear from you soon.

August 03, 2021

Dealership Rating
Employee Rating

No pressure sales! Malcolm our sales Advisor was very laidback. We arrived close to close and he waited on us. Great experience! Thumbs up!l More

by treyfolmar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis, Brittany Whatley

Aug 03, 2021

Mercedes-Benz of Columbus responded

Thank you for sharing about your experience with Malcolm! Please let us know if there is anything else we can do for you. Wishing you many happy miles!

July 30, 2021

Dealership Rating
Employee Rating

Malcolm provided me with continuous updates on the status of the vehicle I ordered. I highly recommend him to anyone seeking to purchase a new vehicle... WW More

by WILLIEW651
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Mercedes-Benz of Columbus responded

WILLIEW651, thank you so much for your feedback about Malcolm. Please let us know if there is anything else we can do for you. Wishing you many happy miles!

June 03, 2021

Dealership Rating
Employee Rating

My Sale person was Great, He done a wonderful job of answering every question that i had for him. I love my New Marcedes-Benz!!!! More

by Miss Quell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2021

Mercedes-Benz of Columbus responded

That is great to hear, Miss Quell. We will be sure to let Malcolm know. Wishing you many happy miles in your new Mercedes-Benz!

May 24, 2021

Dealership Rating
Employee Rating

Richard and his staff are the best! All I could say was, “are you for real”. Love you guys! Thanks a lot Signed Happy Customer More

by warnerjohnnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis, Earnest Jenkins , Bob Blauvelt, Rick Gilbert, Richard Joyner, Tony Lassen

May 24, 2021

Mercedes-Benz of Columbus responded

Thank you warnerjohnnie for sharing! We truly appreciate the feedback and will be sure to pass on the kind words. Please don't hesitate to reach out to us if there is anything else we can do for you! :)

April 23, 2021

Dealership Rating
Employee Rating

Malcom was awesome. A real pro. He delivered the vehicle to us the same day and handled the entire sale with a kind, professional approach. More

by michaelparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Mercedes-Benz of Columbus responded

Thank you for the review of Malcolm! We are happy to hear you were happy with your purchase process. Feel free to reach out to us if there is anything else we can do for you. Wishing you many happy miles!

January 28, 2021

Dealership Rating
Employee Rating

Excellent service great people. You should not mandate people write 25 words because I almost closed the window because I didn't have 25 words. More

by bellison58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Troy Reed

Feb 01, 2021

Mercedes-Benz of Columbus responded

Thanks for your kind words. We're glad you were satisfied with the level of service you received. It's our goal to keep our customers happy. We appreciate your business and hope to see you soon.

January 22, 2021

Dealership Rating
Employee Rating

Mr. Malcom receives the salesman of the year award in my option. He’s professional, courteous, very knowledgeable, patient, and the prime example of what it means to deliver excellent customer service which More

by tlyles1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2021

Mercedes-Benz of Columbus responded

Thanks for your kind words. Malcolm surely makes sure he takes good care of his customers. We'll be sure to tell him to keep up the good work! If you need anything, please give us a call at 706-256-6100. Safe travels!

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