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Mak Dean
77 Reviews
77 Reviews
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77 Reviews of Mak Dean
Verified Customer
May 28, 2025
The service experienced was the best ever. The issues were addressed and handled well n a good amount of time. The issues were addressed and handled well n a good amount of time. More
by HPRIMEPS
Other Employees Tagged: Bryan Walker
May 28, 2025
New battery install. Tech did not function check all impacted accessories. One missing check was the driver’s side auto up window switch operation, which worked prior t Tech did not function check all impacted accessories. One missing check was the driver’s side auto up window switch operation, which worked prior to battery install but not afterward. I had to reprogram the window switch without having coverage in the owner manual for how to do so. Did not take back to service center because it is an hour drive one way, but it works now. More
by AAWH4210
May 28, 2025
I scheduled my service for oil change and tire rotation . When I scheduled it, I said I get free rotation since bought the tires there. I did see it mentioned for rotate. . When work was done , they did n When I scheduled it, I said I get free rotation since bought the tires there. I did see it mentioned for rotate. . When work was done , they did not rotate the tires. I Was told tread was fine. I rotate every 5000 miles when I change oil. So they had to take my car back to redo and added another 40+ minutes to my wait. Then I was going to be charged almost $40 for it, and had to reiterate it was free. More
by GARY_RUOTOLO
May 28, 2025
I walked away from Nissan more frustrated than I was before I came in that day. I would’ve liked to have known the real issue with my vehicle but it seemed that it was more of a process of elimination w before I came in that day. I would’ve liked to have known the real issue with my vehicle but it seemed that it was more of a process of elimination which would only have me paying out more money in the end. More
by MJPAWMI
May 25, 2025
Everybody at the dealership is friendly and helpful. The only issue we had was that when you’re there for a long time doing a deal the dealership needs to have some way for us to eat. The only issue we had was that when you’re there for a long time doing a deal the dealership needs to have some way for us to eat. More
by jpmedlock
Other Employees Tagged: Selena Street-Oliver, Juan Olan
May 13, 2025
Service advisors are very communicative and attentive. They completed the service on my vehicle in a timely manner. They completed the service on my vehicle in a timely manner. More
by FEINBERGSAMANTHA79
Other Employees Tagged: Colin Bunting, Amanda Sterling, Bryan Walker, Bobby Austin, Nathan Slocum
May 12, 2025
Cherokee Nissan continues to amaze us with incredible customer care. From the point of pulling up through picking up out vehicle. It is so very refreshing to receive stellar customer service these days! customer care. From the point of pulling up through picking up out vehicle. It is so very refreshing to receive stellar customer service these days! Thank you More
by DOWNSNINA4
Other Employees Tagged: Bobby Austin
May 10, 2025
They went the extra mile to take care of the leak in my Rogue. The service manager, Nathan, and the service agent, Mac, both exhibited concern for my situation. They even involved the detailing department, Rogue. The service manager, Nathan, and the service agent, Mac, both exhibited concern for my situation. They even involved the detailing department, who dried the carpet and headliner, at no charge. They could both sense my frustration and responded accordingly. I truly felt their concern for the situation. I will be back and will tell my friends in the area about how well I was treated. More
by Jeanw
Other Employees Tagged: Nathan Slocum
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