Majed Nasrallah

Very Slow on Responding , Wanted to buy a car and been more than a month they telling me we gonna get the title , Not a dealer to be Recommended more than a month they telling me we gonna get the title , Not a dealer to be Recommended More

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Pretty much every encounter I’ve had with this dealership was advantageous on their behalf or inconvenience online. From sales to inventory to dealing with the finance department to service has all been diff was advantageous on their behalf or inconvenience online. From sales to inventory to dealing with the finance department to service has all been difficult, a hassle, and expensive. I would recommend you take your business to a different BMW dealership. It’s a nice car, just not sold by a well operating, convenient, or helpful dealership. To be clear, I would buy this car again. I just wouldn’t buy it from these people. More

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This BMW dealership has nothing but got downhill in service and sales. Its worst now than the first time I bought a car which was not that great. This time around they lacked response, refused to give service and sales. Its worst now than the first time I bought a car which was not that great. This time around they lacked response, refused to give me details on how they came up with low ball trade in offer, and had a bunch of Stupid add on fees to their sales sheets! I ended up ordering a 2026 BMW from a dealership in Pinellas! Bye Morgan Auto! More

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Amanda and Magic were great. Got the price down to where I needed, financing approved and car delivered same day. Got the price down to where I needed, financing approved and car delivered same day. More

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AVOID THIS DEALERSHIP! !! DO NOTTTTTTT DO BUSINESS WITH THIS SHADY PLACE AND THEIR EXTREMELY UNPROFESSIONAL MANAGEMENT TEAM OF CLOWNS! They lie to get sales and screw with !! DO NOTTTTTTT DO BUSINESS WITH THIS SHADY PLACE AND THEIR EXTREMELY UNPROFESSIONAL MANAGEMENT TEAM OF CLOWNS! They lie to get sales and screw with numbers and deals and have insane fees and add-on costs and will fill you with a line of excuses all to make more money off of you and have a set of excuses ready to fire back...thieves at their finest. THIS PLACE IS A JOKE SCAM AND YOU SHOULD 100% AVOID BMW OF TAMPA...Morgan Group management is a JOKE and will screw you over so bad. DO NOTTTTTT GO TO BMW OF TAMPA. By far the WORST experience I have ever had, and I am not the only one. The Sales Manager Majed is a piece of work and is a master at screwing people over. ZERO chance I will ever do business again with this scam of a place and ZERO chance I will refer anyone...would not even send my worst enemy there....no one deserves that. STAY AWAY!!! More

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Most trustworthy, honest, and amazing car sales person I’ve ever had. Provides the best red carpet customer experience and will recommend to everyone!!! I’ve ever had. Provides the best red carpet customer experience and will recommend to everyone!!! More

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Nice dealership, but lacks a good customer waiting area. Minimal snacks and drinks. Have to get those from the bending machine. Love the service department Minimal snacks and drinks. Have to get those from the bending machine. Love the service department More

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JULY 13, 2023 As with some other raters, I give a 1-star, ONLY because there aren't any '0's. STAY AWAY FROM THIS DEALER, BEWARE, YOU ARE NOW WARNED! IF you like an unresponsive, non-transp 1-star, ONLY because there aren't any '0's. STAY AWAY FROM THIS DEALER, BEWARE, YOU ARE NOW WARNED! IF you like an unresponsive, non-transparent, management this IS the place for you, to get taken advantage of. However, I must say the sales rep Justino IS great, but after that it skids to the very bottom. Tried to buy car from out state and it was the ABSOLUTE WORST experience ever had with any dealer over 30 years of working with dealers across the U.S. FIRST you think you've arrived at the buying price. But wait, then there's all the add-on fees: "Tampa Advantage" $1,995 for exterior coating, interior protection--a tactic used to build back profit from initial lower price you thought you'd be getting! Then lot's of extra fees: taxable fees, non-taxable fees, deal doc fee another $1,198! At other dealers usually around $700. Then, I asked 4-times to see the final sales agreement "build sheet" (showing all the costs). They would never send it to me (I'm out of state buyer). Also, they wanted to charge me a Florida "tag fee" which is for FL buyers and temp license, as out state buyer I don't need that. But they said I HAD to pay it anyway because it's "programmed in their system!" I asked for service dept's buyer pre-inspection sheet showing the rating of car on 100pts of condition -- NOPE, wouldn't show me like other dealers do. We finally arrived at what I thought was the finish line, NOPE! It was to be in my business' asset, so they wanted proof I owned my business --- I'm wiring CASH what business is it of there's! So, I did send proof of business ownership from my state. We're not done, the worst is yet to come. They're sending the final documents to a notary public in my area, they're going to show me the final sales agreement figures with some 20 pages to sign EACH page! NOT DONE YET! Then, they want my FINGERPRINT taken by notary to prove who I am! Bear in mind, they've already rec'd copies of both my state driver's license and an insurance card for the vehicle I'm trying to buy! Hmmm. fingerprint, now why would they want that? What are they going to do with it? How will it be kept secure and out of hands of some fraud scheme? Just doesn't pass the smell test, folks Finally, I asked GM to waive the fingerprinting, NOPE! GM refused, and they lost the sale we'd spent about 2.5 weeks working on (because of all the different pieces of info they kept asking for). Sad for salesmen, Justino, he worked hard on the deal and now he's out of a commission... So, buyer BEWARE, you've been WARNED on how this group operates --- if you like being a "pinata" you'll love the buying experience as they pick your pockets and infringe on your privacy. More

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A BIG shout out to Erik, Chase and Majed for making my purchase such a pleasant experience!! I would definitely recommend BMW of Tampa for outstanding salesmanship and service! Thank you…Candace purchase such a pleasant experience!! I would definitely recommend BMW of Tampa for outstanding salesmanship and service! Thank you…Candace More

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Justino and Majet were awesome. Great experience. Very professional and at the same time so friendly environment. Great experience. Very professional and at the same time so friendly environment. More

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