Magdalena Babiarz

Excellent service and follow-up. Would highly recommend top others. Easy from start to finish. Would highly recommend top others. Easy from start to finish. More

by olinger6 Verified Customer Verified Customer

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They went above and beyond the call of duty to help me. Outstanding customer service!!!!!! Outstanding customer service!!!!!! More

by parrisjamaica Verified Customer Verified Customer

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Greg, our salesman, was extremely professional throughout our vehicle purchase. Other sales people and dealerships should model their approach as Greg did. After leaving two different dealerships throughout our vehicle purchase. Other sales people and dealerships should model their approach as Greg did. After leaving two different dealerships who exhibited extremely deceptive practices, we left Hayes Ram feeling as if we were treated fairly. A shoutout to Mr. Hayes whom we found to be humble and very well spoken. I would not hesitate to make another purchase from Greg and Hayes CJDR. To all involved, my wife and I are grateful. More

by BMILLERRL Verified Customer Verified Customer

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It was a pleasure doing business with this dealership. I would highly recommend them to anyone. I would highly recommend them to anyone. More

by troy52 Verified Customer Verified Customer

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Process was easy, staff were great, and I’d definitely return to the dealer for a future purchase. return to the dealer for a future purchase. More

by Waverleywren Verified Customer Verified Customer

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I’m disappointed. We drove 3 hours to purchase a used truck from them that they had on car gurus. Everyone was nice and the truck was exactly what we wanted. We had We drove 3 hours to purchase a used truck from them that they had on car gurus. Everyone was nice and the truck was exactly what we wanted. We had already did most of our paperwork for financing on line. Once we signed papers, I thought the experience was great until I looked at the paperwork more closely. We were shown paperwork on our monthly payments but never the actual price of the truck and fees. Once looking at our paperwork we noticed that the price of the truck was 1000. Higher than listed and fees were tacked on that no one will call us back to explain. More

by ljserago Verified Customer Verified Customer

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Service Department Experience - A Letdown After some Years of Loyalty I’ve been a loyal customer of this dealership—I’ve purchased two vehicles here and referred six other people, all of whom bought Years of Loyalty I’ve been a loyal customer of this dealership—I’ve purchased two vehicles here and referred six other people, all of whom bought cars. I’ve always had an excellent experience on the sales and finance side—truly 120%. They’ve consistently treated me with care and respect. Unfortunately, I can’t say the same for the service department. I brought my vehicle in for a computer error, which was fixed efficiently. While it was there, a recall was addressed as well—something I agreed to because it was necessary and covered. After picking up my car, I immediately noticed the engine felt different—stuttering, hiccupping, and a strong antifreeze smell. Later that day, antifreeze was leaking everywhere, and I had to have the car towed back to the dealership. I was told the part that failed had “nothing to do with the recall,” which I don’t believe is fully accurate. It’s all connected to the same system. Regardless, I was made to pay entirely out of pocket for that first repair—no accountability was taken. Then, after that was repaired, a second leak was discovered. This time, I was only charged for parts while labor was covered—but I still believe that at minimum, both situations should have been split 50/50. Given the timing and the nature of the issues, I feel the dealership should’ve taken full responsibility. Two weeks later, my car is still not running right—it’s hiccuping, misfiring, and I still smell antifreeze. And through all of this, no effort was made to offer compensation for a rental car, which is critical for me because I rely on my vehicle for my business. Every day without it costs me money. What’s most disappointing is how I felt dismissed. The service manager brushed me off, and I felt like my loyalty, referrals, and long-standing relationship meant nothing. It’s disheartening, especially when the sales and finance team have always treated me like family. I expected better. I needed transparency, accountability, and support—not indifference. More

by rwoodson27 Verified Customer Verified Customer

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John and the team at Hayes took their time understanding what we were looking for and presented options that methods needs. Very pleased with the entire buying experience at Hayes. what we were looking for and presented options that methods needs. Very pleased with the entire buying experience at Hayes. More

by Gary M Verified Customer Verified Customer

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Great sales people, everyone super friendly working hard for the customers. Looking forward to going back. for the customers. Looking forward to going back. More

by wmdaviddavis Verified Customer Verified Customer

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Steven and d Mooney were excellent and I thank them very much for getting me out of my gas guzzler and into a much nicer vehicle with much better gas mileage much for getting me out of my gas guzzler and into a much nicer vehicle with much better gas mileage More

by myronda1960 Verified Customer Verified Customer

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